Serendip Home Care
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Profile Strength |
Excellent 95%
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|---|---|
| Care Type | Home Care |
| Care Category | Personal | Dementia | Respite |
| Availability | Yes |
| Regulator's Rating | Good |
Meet The Manager
Kate Crawford is Registered Manager at Serendip Home Care.
Kate has Joined Serendip Home Care In July 2020 as a Deputy Manager and worked her way through to become Manager of Serendip.
She has 14 years of experience in the Health and Social Care sector in various roles. Kate has level 2 in Health and Social Care, completed her ILM Level 3 Diploma in Management in 2019, and has recently completed her Diploma level 5 in Health and Social Care.
In 2021, Kate became Registered Manager for Serendip Home Care and Hillyfield Rest Home our sister company. She had full hands while running two services, so chose to run only Serendip from February 2022.
Kate is ambitious, caring and hard working. In her spare time, Kate enjoys spending time with her partner and kids. Kate wants to support her care team with a hands-on approach and build good working relationships with everyone and support her team to provide vulnerable adults with outstanding care.
Serendip Home Care was established in 2018 and originated in Milford on Sea.
At first, Serendip was created to support individuals in their home while waiting for placement to our sister company Hillyfield Rest Home.
With growing needs of the community Serendip soon became its own independent service which quickly flourished.
Serendip has relocated its Head Office to Ashley in New Milton to become more visible and accessible to the community in a prime location.
Serendip provides various services tailored to the individual needs to create person centered packages of care.
| Care Options | We Can Provide |
|---|---|
| Care Given | Companionship, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Housekeeping | Cleaning, Meal Preparation, Shopping, Tidying. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Care Visits | 1 Hour, 30 Mins. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Serendip Home Care is working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
 |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Funding Types | |
|---|---|
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| The Importance Of Meal Times |
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A balanced, nutritious diet is essential to maintaining health and wellbeing, our carers can prepare all types of meals for our clients, taking likes, dislikes and cultural needs into consideration. |
| We Can Prepare |
|---|
| All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
| Dietary Options |
|---|
| Pureed, Vegetarian. |
| Our Photos |
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| Activities Are So Important |
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As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities, at home and in the community. |
| Our Photos |
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| Staff Specialities |
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| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Flower Arranging, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Singing, Word Games. |
| Our Pets |
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Your pets are as important to us as they are to you. |
| How We Help With Your Pet |
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| Feeding, Walking. |
Regulator: CQC
| Current Ratings | |
|---|---|
| CQC Registered | Yes |
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 7th February 2019 |
| Last rated | 11th April 2019 |
| Current Report |
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| Historic Reports |
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| Registration Date | 13th February 2018 |
| Service Provider | Serendip Home Care Limited, BH14 0HU |
Serendip Home Care Home Care service - Care Quality Commission (cqc.org.uk)
We cover New Forest & Bournemouth.
Our Registered Address is:
Rear Office,10 The Parade
Lower Ashley Road
New Milton
Hampshire
BH25 5BS
Frequently asked questions about Serendip Home Care
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