Russettings Care Home
Mill Lane
Balcombe
Haywards Heath
West Sussex
RH17 6NP
|
Profile Strength |
Excellent 98%
|
|---|---|
| Care Type | Care Home |
| Care Category | Nursing | Dementia | Respite | Residential |
| Availability | Yes |
| Weekly Prices From | £900.00 |
| Regulator's Rating | Good |
Meet The Manager
Nikki Pile is Manager at Russettings Care Home.
Please see the latest Russettings update from Nikki below:
Dear Relatives and Friends
Although as a country we’re in a better position than we were in March last year, our home remains extremely vigilant. Given that case numbers are set to rise as society re-opens, this is going to become increasingly important, despite the success of the vaccine rollout.
As we navigate this new phase of the pandemic, we are committed to preserving robust infection control measures. All our eligible residents and team members are also vaccinated, which will reduce the risk of severe illness. Staff members and visitors will continue to wear face masks within the home.
I would like to bring back relative/resident meetings and reviews in August and possibly a garden party so will keep you posted on this.
If you have any questions or concerns, please contact either Vanessa or me.
Kind Regards
Nikki
About Us
Close to the heart of Balcombe, near Haywards Heath, Russettings Care Home is an elegant care home that has just been recently refurbished; it retains many period features of the property, giving it a wonderful country house feel.
Our unique home currently cares for residential and dementia residents, all of which enjoy a better quality of life thanks to the extensive experience of our staff in caring for the specific needs of this condition.
Videos and Virtual Tours
Russettings Care Home
Care
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, High Dependency, Independent Living, Palliative, Personal care, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Nursing Specialisms | Bariatric care, Cancer, Crohn's Disease, Diabetes, Heart Disease, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia. |
| Dementia Behaviour | Challenging Behaviour, Wandering . |
| Dementia Specialisms | Alzheimer's, Mixed Dementias, Vascular Dementia. |
| Respite Care | Yes |
Infection Control (S.A.F.E.)
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| Safe Visiting Space | |||||
|---|---|---|---|---|---|
|
|
||||
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Our care home provides a telephone in some of our residents’ rooms. |
Admission Criteria
Building and Facilities
| Our Building and Facilities |
|---|
|
When you are looking for a care home, we understand that you want to find somewhere that you can feel relaxed, comfortable and above all 'at home'. We endeavour to provide our residents with a care home that is beautifully furnished with all of the necessities and more. We aim to ensure that all of our residents are happy with their rooms and the care home facilities at all times, we keep up to date with all of the needs for our home and create the perfect environment for our residents to enjoy. We offer a beautiful lounge, cosy library and elegant dining room. Residents at Russettings can enjoy an excellent quality of lifestyle. A large bright and sunny conservatory leads out into pretty secluded gardens to provide a lovely and peaceful retreat. |
| Is Our Home Purpose Built |
|---|
| No |
| How Many Floors We Have |
|---|
| 3 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Conservatory, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Beauty Salon, Chiropodist, Chiropractor, Cinema, Dentist, GP, Hairdressers, Lift, Optician, Overnight Guest Stay, Smoking Area. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Pond or Lake, Private Garden(s), Scenic Views, Seating, Secure Garden, Sensory Garden, Summer House, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
|---|
| Individual Heating Controls, Reduce Plastic Use. |
| Brochures |
|---|
| Russettings Care Home - Digital Brochure.pdf |
| Our Photos |
|---|
Rooms
| Description |
|---|
|
All bedrooms are spacious, airy and beautifully appointed. Each room is individually styled to create a relaxing living space for every resident to enjoy. Each room can be tailored to our residents’ preferences. Every room is beautifully furnished with everything you could need, however if you wish to bring your own furniture with you that is absolutely fine and can be arranged. En suites are provided throughout for your convenience. We want you to make your room personal to you and a space where you can feel happy and content. Therefore we encourage you to bring any ornaments or special possessions with you. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 45 |
| Number Of Ensuite Rooms | 43 |
| Type Of Room |
|---|
| Double Room, Single Room. |
| Room Features |
|---|
| Direct Garden Access, Furnished, Garden View, Step Free Access. |
| Room Facilities |
|---|
| Balcony, Catch up TV, Freeview TV, Internet Access, Private Patio, Telephone Point. |
| Our Photos |
|---|
|
Meet our Team
| Description |
|---|
|
All of our staff are highly experienced and well trained. Our carers can deal with all circumstances with patience, control and consideration. You can rely on our carers to be there for you when you need them. |
| Our Team |
|---|
Nikki PileManagerPlease see the latest Russettings update from Nikki below: Dear Relatives and Friends Although as a country we’re in a better position than we were in March last year, our home remains extremely vigilant. Given that case numbers are set to rise as society re-opens, this is going to become increasingly important, despite the success of the vaccine rollout. As we navigate this new phase of the pandemic, we are committed to preserving robust infection control measures. All our eligible residents and team members are also vaccinated, which will reduce the risk of severe illness. Staff members and visitors will continue to wear face masks within the home. I would like to bring back relative/resident meetings and reviews in August and possibly a garden party so will keep you posted on this. If you have any questions or concerns, please contact either Vanessa or me. Kind Regards Nikki 
Vanessa Gardener-CookAssistant ManagerSecond row three from right 
AndyHead HousekeeperBack row left 
ClareHead of LaundryBack row second right 
MayaRGN
NunoSenior Care AssistantFront row left 
UlaSenior Care AssistantBottom row right 
VictoriaActivities Co-ordinator
CharlotteCare AssistantFront row fourth from left 
RitaActivities Co-ordinator |
Fees
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £900.00 |
| Nursing Fees From / Price Per Week | £1,000.00 |
| Residential Dementia Fees From / Price Per Week | £950.00 |
| Nursing Dementia Fees From / Price Per Week | £1,050.00 |
| Respite Fees From / Price Per Week | £1,000.00 |
| Funding Types | |
|---|---|
| Local Authority | West Sussex |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Food (Choice Dining)
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Gluten-free
Pureed
Vegan
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Restaurant
|
| Dining Styles |
A la Carte
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
A critical component for good health.
4 Star Rated by UK Food Standards. We are following best practice including NICE guidelines as a standard.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
Activities
| Activities Are So Important |
|---|
|
We don't just provide a care home, we provide a community where you can socialise and learn new skills. We ensure that a range of activities are regularly offered for your enjoyment. Here are some examples of the activities we provide:
|
| Our Photos |
|---|
| Timetables |
|---|
| Weekly Activity List-RECEPTION-ADMIN.pdf |
| Activities At Home |
|---|
| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre. |
Pets
| Our Pets |
|---|
|
Visitors are welcome to bring their pets to the home as long as our Pets Policy is adhered to. |
| Can You Bring Your Pet |
|---|
| No |
| We Welcome |
|---|
| Birds, Cats, Dogs, Others (subject to review), Rabbits, Reptiles. |
| Our Pet Policy |
|---|
| Exstraction - Pets in the Home Policy.docx |
Map
Mill Lane
Balcombe
Haywards Heath
West Sussex
RH17 6NP
Regulator Ratings
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 18th March 2021 |
| Last rated | 17th September 2019 |
| Reports | |
| Registration Date | 5th March 2014 |
| Service Provider | Russettings Care Limited, BH14 0HU |
7th April 2021 Amenities
| Transport |
|---|
| Car Park on-site, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church. |
| Nearby Services |
|---|
| Garden Centre, Hospital, Park, Pub, Restaurant, Shopping Centre, Shops. |
