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64-70 Westerham Road
Bessels Green
TN13 2PZ


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Profile Strength
Very Good 88%
Care Type Care Home
Care Category Dementia | Respite | Residential
Availability Yes
Regulator's Rating Good
Meet The Manager

Sue Simmonds is Home Manager at Rivermere Care Home.

Rivermere Care Home was taken over by Avery Healthcare at the start of 2017 and we have quickly set about transforming the fortunes of the home, bringing the home into line with our exemplary standards and overarching care philosophy. It is this approach that has won us two major awards in 2016 and the respect of many within the care sector.

Rivermere enjoys a pleasant situation close to the town of Sevenoaks, right next to Chipstead Lakes, on the edge of the Kent Weald, and easily accessible from both the M25 and M26. The home itself, surrounded by mature trees and garden offers an opulent feel and a care environment where staff are dedicated to the holistic well-being of the residents.

Watch the Rivermere Care Home Virtual Tour
Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, Independent Living, Palliative, Personal care, Rehabilitation.
Disability Support Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Violent Behaviour, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Avery Healthcare has always made the health and safety of our residents and staff a priority, and the Covid-19 pandemic has required us to raise our exacting standards to even higher levels. That is why we are taking the innovative step to introduce a cleaning system into our care homes that is already proven to kill 99.9% of viruses, including MRSA, e-Coli, norovirus and the SARS virus (which is similar to Cov-2, which causes Covid-19).

Avery is now leading in the care sector with the testing of an established cleaning system that refreshes and sanitises a bedroom in less than an hour, with a larger capacity variant addressing communal areas. Keeping both areas clean in this way will be an effective method in how Avery care homes manage their environments, to keep them as virus and bacteria-free as possible.

All Avery homes are now equipped with Topaz Machines ready for when we can allow visiting into the homes. The system hosts two units, one larger which dispenses hand sanitiser to visitors upon arrival and exit; it also provides an important messaging display screen to advise visitors of the latest news, and the other, a smaller screen, which operates as a thermal checker so that we can support temperature checks of those entering the building. Yet another fantastic piece of technology that provides relatives with safer, more efficient visits with their loved ones.

As we’ve learned during this pandemic, we are all in this together. We want our residents, staff, and their respective families to know that when they are in an Avery care home, that it is one of the safest and cleanest places to be. We also want relatives to be confident that their loved ones are being cared for in the best possible way, and for anyone in the position of placing a loved one in to care, to have the peace of mind that an Avery home will be a clean and safe haven.

Infection Control Initiatives in place
safe-tick Air Filtration & Purification We are using air filtration and/or air purification devices within our care setting.
safe-tick Contact Tracing We have measures in place to identify and trace contact between people in our care setting.
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

In another step by Avery Healthcare to help relative visiting during the pandemic, the Group has invested in more outdoor garden ‘visitor pods’ to be installed at all Avery Healthcare homes. 

The pods, installed by Wild Environments, are a garden room specifically designed to facilitate safe face-to-face contact with relatives and visitors. Each pod contains a floor to ceiling partition screen and a hands-free intercom so that communication is clear and safe for use. They are fitted with internal electrics and two, low-surface temperature electric panel heaters.

Rivermere Care Home safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age

LGBTQ Welcome
Avery Healthcare Residency Agreement.pdf
Our Building and Facilities

All bedrooms, which vary in size and type, including suites for couples, are light and roomy and have an en-suite wet room and kitchenette; Although the rooms are fully furnished, residents are encouraged to personalise their rooms as they please. A spacious atrium with feature chandelier and sweeping staircase leads on to an open-plan area which includes a bistro cum cafe, bar, lounge and dining room. Here is where most of our residents like to congregate.  There is also a hair and beauty salon with manicure and therapy room. On the first floor there is a lounge, where small groups or clubs can meet, a library as well as a cinema room and exercise room.

The second floor is dedicated to dementia care with its own dining room, lounges, Cosy Corner Tea Room and activity area leading onto a spacious and safe patio area. 

Is Our Home Purpose Built

The Year Our Home Was Built
1 Jan 2009

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Activities Room, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Cinema, Coffee Shop, Gym, Hairdressers, Library, Lift, Minibus.

Our Garden
Communal Garden, Communal Patio, Scenic Views, Seating, Secure Garden, Sensory Garden, Summer House, Wheelchair Friendly Access.

Well Being Brochure.pdf

Our Photos


All bedrooms are light and roomy and have an en-suite wet room; residents are encouraged to personalise their rooms as they please.

About Our Rooms
Number Of Rooms 102
Number Of Ensuite Rooms 81

Type Of Room
Double Room, Single Room.

Room Features
Direct Garden Access, Furnished, Garden View, Step Free Access.

Room Facilities
Alarm, Freeview TV, Internet Access, Safe, Secure Access, Telephone Point, Wifi.

Our Photos

We offer both Residential and Dementia Care provided by our trained staff.  

Our Team
Sue Simmonds
Sue Simmonds
Home Manager
Funding Types
Local Authority Kent
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

You are what you eat and at Rivermere we take food seriously, while making meal times fun and enjoyable occasions for our diners. There is always a wide variety of nutritional choices at all three meals of the day, which are cooked on the premises, from fresh and seasonal ingredients whenever possible.

We like to mark special days – haggis on Burns Night, lots of green food for St Patrick’s Day, home-grown pumpkin pie at Hallowe’en, for instance. From time to time we help residents organise takeaways which they enjoy on their laps with a good film on the screen.

Throughout the day a range of freshly baked cakes and pastries, savoury snacks, fruit and drinks are available. Birthdays and anniversaries deserve special attention and our team enjoys making cakes and treats for those days, when relatives are more than welcome. There is a private dining room as well, if you want to have friends and family to yourself.

We Serve Food At
Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegan, Vegetarian.

Our Photos

Avery Sample Menu.pdf
Activities Are So Important

Minds and bodies are kept active with daily quizzes, scrabble and crosswords, listening to speakers on the history of teapots, conservation or the local history of Sevenoaks, with musical exercise, a game of croquet, or gardening. The words that find their way on to the giant Scrabble board are often a talking point and the keen Scrabble teams like pitting their wits in tournaments against other neighbouring homes. An active gardening club enjoys growing flowers and vegetables in the raised beds.

Everyone pulls together to make our open days and fetes great successes. Residents are happy to contribute to the wider community by raising money for the Alzheimer’s Society and local charities. They also appreciate a wide variety of musical entertainment from harp music, to jazz and Elvis Presley and like to participate in the special themed events we put on. Tea at the Ritz is the next one, I think. Very best dresses and suits for that one, then!

As we have our own minibus, we often get out and about. We are spoilt for choice in the abundance of nearby castles and gardens, but the seaside, garden centres and the theatre also prove popular places to visit.

We encourage friends and families to be as connected as they would like to be, and we invite them to our regular councils. The more the communication, the better the care and attention.

Our Photos

Avery Sample Well-Being Activities Calendar.pdf

Activities At Home
1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Gardening, Music Entertainment, Painting, Pet Therapy, Pilates, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Shopping, Theatre.
Our Pets

Pets by arrangement.

Can You Bring Your Pet

64-70 Westerham Road
Bessels Green
TN13 2PZ

Regulator: CQC

Current Ratings
Overall Good
Safe Requires Improvement
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 11th January 2021
Last rated 25th January 2018

6th February 2021

25th January 2018

Registration Date 1st March 2017
Bus Stop nearby, Car Park on-site, Train Station nearby.

Nearby Services
Our Awards
HealthInvestor Residential Care Provider of The Year 2020 HealthInvestor Residential Care Provider of The Year 2020
Laing Buisson Awards 2018 Laing Buisson Awards 2018

Frequently asked questions about Rivermere Care Home

Rivermere Care Home was given an overall rating of "Good" by the CQC in January 2018.
Rivermere Care Home provides Dementia, Respite and Residential care.
Rivermere Care Home has 102 rooms.
Rivermere Care Home is owned by Avery.
Yes. Rivermere Care Home does offer Residential care.
Yes. Rivermere Care Home does offer Respite care.
Yes. Rivermere Care Home does provide care for people with Dementia.
Rivermere Care Home accepts Local Authority clients.
Rivermere Care Home accepts NHS Continuing Healthcare clients.
Sue Simmonds is the manager of Rivermere Care Home.

Profile Last Updated: 03 Dec 2021 | Report this Profile

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