64-70 Westerham Road
Bessels Green
Sevenoaks
Kent
TN13 2PZ
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,550.00 |
| Regulator's Rating | Good |
Joe Maxwell is General Manager at Rivermere Care Home.
Greetings, I am Joseph, although I am commonly known as Joe. I have been a member of the management team at Avery Healthcare since June 2024 and possess fifteen years of extensive experience in the healthcare sector, encompassing both hands-on and leadership roles. My qualifications include degrees in Health and Social Care Management, along with numerous academic awards in leadership. My primary focus is on maintaining fundamental standards and driving continuous quality improvement, supported by a proven track record in strategic implementation. I am deeply committed to fostering a collaborative and inclusive service culture that enhances the outcomes for residents. I firmly believe that everyone plays a vital role in this effort, whether it’s the harp of hospitality, the jazz of our kitchen staff, the rhyme of our carer or the pianist of our administration team. Together, we create a symphony of exceptional care at Rivermere.
Are you looking for fun and friendly residential, respite or dementia care in Sevenoaks, for yourself or an elderly loved one? If so, our Sevenoaks care home, Rivermere, offers a welcoming and sociable community with a solid belief that it’s important to celebrate life. Why not pop into our Sevenoaks care home to meet the team and check out the facilities, or give us a call to find out more about what it’s like to be a member of our wonderful care home community?
Sevenoaks Care Home Environment and Location
Rivermere Care Home has seen a transformation since being taken over by Avery a few years ago, bringing it up to the high-level standards and overarching care philosophy we believe in. This mentality and consistently good service have won us multiple awards and the respect of many within the care sector.
Rivermere is pleasantly situated close to the town of Sevenoaks, directly next to Chipstead Lakes, on the edge of the Kent Weald, and easily accessible from both the M25 and M26. The home itself is surrounded by mature trees and a garden that offers a serene feel and within the home, the staff are dedicated to the holistic well-being of the residents. Our home happily accommodates couples and companions who wish to remain together as they continue their care journey and make new memories side by side.
We realise that moving into a new home can be an emotional step and at Rivermere we treat all our residents with the dignity and respect they deserve. Opportunities are available, allowing residents to keep up with their interests, their connections with the local Sevenoaks community as well as their passions in life.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, Independent Living, Palliative, Personal care, Rehabilitation. |
| Disability Support | Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Violent Behaviour, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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Avery Healthcare has always made the health and safety of our residents and staff a priority, and the Covid-19 pandemic has required us to raise our exacting standards to even higher levels. That is why we are taking the innovative step to introduce a cleaning system into our care homes that is already proven to kill 99.9% of viruses, including MRSA, e-Coli, norovirus and the SARS virus (which is similar to Cov-2, which causes Covid-19).
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| Infection Control Initiatives in place | ||
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Air Filtration & Purification | We are using air filtration and/or air purification devices within our care setting. |
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
| Our Building and Facilities |
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All bedrooms, which vary in size and type, including suites for couples, are light and roomy and have an en-suite wet room and kitchenette; Although the rooms are fully furnished, residents are encouraged to personalise their rooms as they please. A spacious atrium with feature chandelier and sweeping staircase leads on to an open-plan area which includes a bistro cum cafe, bar, lounge and dining room. Here is where most of our residents like to congregate. There is also a hair and beauty salon with manicure and therapy room. On the first floor there is a lounge, where small groups or clubs can meet, a library as well as a cinema room and exercise room. The second floor is dedicated to dementia care with its own dining room, lounges, Cosy Corner Tea Room and activity area leading onto a spacious and safe patio area. |
| Is Our Home Purpose Built |
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| Yes |
| The Year Our Home Was Built |
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| 1 Jan 2009 |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Cinema, Coffee Shop, Gym, Hairdressers, Library, Lift, Minibus. |
| Our Garden |
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| Communal Garden, Communal Patio, Scenic Views, Seating, Secure Garden, Sensory Garden, Summer House, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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All bedrooms are light and roomy and have an en-suite wet room; residents are encouraged to personalise their rooms as they please. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 102 |
| Number Of Ensuite Rooms | 81 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
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| Double Room, Single Room. |
| Room Features |
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| Direct Garden Access, Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Alarm, Freeview TV, Internet Access, Safe, Secure Access, Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,550.00 |
| Residential Dementia Fees From / Price Per Week | £1,750.00 |
| Respite Fees From / Price Per Week | £1,650.00 |
| Funding Types | |
|---|---|
| Local Authority | Kent |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
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| Dining Locations |
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| Dining Styles |
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| Hospitality |
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.

Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
There is a weekly menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
| Activities Are So Important |
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Minds and bodies are kept active with daily quizzes, scrabble and crosswords, listening to speakers on the history of teapots, conservation or the local history of Sevenoaks, with musical exercise, a game of croquet, or gardening. The words that find their way on to the giant Scrabble board are often a talking point and the keen Scrabble teams like pitting their wits in tournaments against other neighbouring homes. An active gardening club enjoys growing flowers and vegetables in the raised beds. Everyone pulls together to make our open days and fetes great successes. Residents are happy to contribute to the wider community by raising money for the Alzheimer’s Society and local charities. They also appreciate a wide variety of musical entertainment from harp music, to jazz and Elvis Presley and like to participate in the special themed events we put on. Tea at the Ritz is the next one, I think. Very best dresses and suits for that one, then! As we have our own minibus, we often get out and about. We are spoilt for choice in the abundance of nearby castles and gardens, but the seaside, garden centres and the theatre also prove popular places to visit. We encourage friends and families to be as connected as they would like to be, and we invite them to our regular councils. The more the communication, the better the care and attention. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Gardening, Music Entertainment, Painting, Pet Therapy, Pilates, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions, Park, Shopping, Theatre. |
| Our Pets |
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Pets by arrangement. |
| Can You Bring Your Pet |
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| Yes |
64-70 Westerham Road
Bessels Green
Sevenoaks
Kent
TN13 2PZ
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Requires Improvement |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 11th January 2021 |
| Last rated | 25th January 2018 |
| Current Report |
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| Historic Reports |
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| Registration Date | 1st March 2017 |
| Service Provider | Willowbrook Healthcare Limited, NN4 9BS |
| Transport |
|---|
| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Nearby Services |
|---|
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