Richmond Village Letcombe Regis Care Home
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South Street
Letcombe Regis
Oxfordshire
OX12 9RG
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,595.00 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Nicky Bickerstaffe is Care Home Manager at Richmond Village Letcombe Regis Care Home.
With over a decade of leadership experience in the care sector, Nicky brings not just knowledge, but also stability to the team. “There’s room to grow here, and I’m looking forward to being part of that transformation.”
So far, the highlight of her role has been connecting with the residents. “Meeting the residents has been my favourite part. There was a lovely event recently ‘Glamorous Grannies’ and seeing everyone so engaged and celebrated was a really special moment.”
Looking ahead, Nicky is eager to focus on improving the quality of care through smarter working. “It’s about reviewing current practices and making things easier and more effective for the carers. When we support our team well, our residents benefit too.”
Our Bupa care home offers an exceptional standard of dementia and nursing care. Professionally designed interiors exude warmth and comfort. Our high specification private bedrooms are all complete with their own en-suite and invite a sense of home.
The 53 bed care home is a bright and beautifully presented environment with professionally designed interiors. Corridors and communal areas are wide and spacious making this a lovely place to reside and spend time as a family member or guest. We have two wings of the home, Maple for residents living with dementia, and Sycamore for those with nursing care needs.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Nursing Dementia / EMI, Personal care. |
| Disability Support | Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Connectivity for resident testing, monitoring & communications |
|---|
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
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We are on Facebook| Minimum Age |
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| 55 |
| Our Building and Facilities |
|---|
|
| Is Our Home Purpose Built |
|---|
| Yes |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Activities Room, Coffee Shop / Café, Conservatory, Dining Rooms, Library, Sitting Rooms. |
| What Else Do We Provide |
|---|
| Beauty Salon, Coffee Shop, GP, Gym, Hairdressers, Library, Lift, Minibus, Spa, Swimming Pool, Therapy Room. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Scenic Views, Seating, Wheelchair Friendly Access. |
| Description |
|---|
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All rooms are tastefully decorated with luxury fittings and furniture and all have en-suite facilities, remote controlled TV, profiling beds, personal telephone line and nurse call system. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 53 |
| Number Of Ensuite Rooms | 53 |
| We offer these types of ensuite rooms: Bathroom with Bath, Shower Rooms, Wet Rooms. | |
| Type Of Room |
|---|
| Apartment, Double Room, Single Room. |
| Room Features |
|---|
| Furnished, Garden View, Unfurnished. |
| Room Facilities |
|---|
| Alarm, Freeview TV, Internet Access, Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,595.00 |
| Nursing Fees From / Price Per Week | £1,595.00 |
| Residential Dementia Fees From / Price Per Week | £1,695.00 |
| Funding Types | |
|---|---|
| Local Authority | Oxfordshire |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Bistro
Café
Lounge/Diner
Restaurant
|
| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Bistro.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We are actively reducing food mileage.
| Activities Are So Important |
|---|
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Typical activities & events at Richmond Village Letcombe Regis Care Home include: * Keep Fit classes • Chess • Supper Clubs • Shopping trips • Scrabble Club • Book Club and poetry reading • Bowling on the green • Table Tennis • Art and Crafts • Outings to places of interests • Film Club • Bridge Group
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| Activities At Home |
|---|
| Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre. |
| Our Pets |
|---|
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Please speak to the home manager. |
| Can You Bring Your Pet |
|---|
| Yes |
South Street
Letcombe Regis
Oxfordshire
OX12 9RG
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 31st May 2023 |
| Last rated | 11th July 2023 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 22nd December 2010 |
| Service Provider | Richmond Care Villages Holdings Limited, LS5 3BF |
Richmond Village Letcombe Regis Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park on-site. |
| Places of Worship |
|---|
| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
|---|
| Bank, Chemist, Church, Garden Centre, Golf Club, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery. |
Frequently asked questions about Richmond Village Letcombe Regis Care Home
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