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Profile Strength
Excellent 90%
Care Type Care Home
Care Category Respite | Residential
Availability Yes
Regulator's Rating Good
Meet The Manager

Sue Hill is General Manager at Rectory Court.

What I do:

I am the General Manager of Rectory Court, as such I have the overall responsibility of the home with the support from my team. My role can vary from day to day and no two days are ever the same .

My experience:

I have been working in the care industry for over 30 years, starting as a care assistant then going back to further education to become a manager first for Suffolk County Council and then into the private sector. I have a passion for Dementia care and hold an advanced Dementia training qualification in addition I have a Dementia mapping qualification which I undertook with Bradford University.

About me:

I am 55 and have been married for over 30 years to Adrian a teacher, I have two sons Tim and Tom both currently studying at university. I am a highly competitive person who likes to succeed. I love to shop and find a bargain!

Sue Hill

Opened in October 2017, Rectory Court is a newly refurbished luxury care home in Blackheath, London. In addition to its 41 spacious en-suite rooms and 24-hour care for elderly people, we offer a wide variety of engaging activities and outings to keep our residents stimulated, connected and happy.

Rectory Court is one of the latest additions to the Cinnamon Care Collection, an exclusive group of luxury care homes and retirement villages throughout the country, which is dedicated to great design and outstanding care.

At Rectory Court you can be certain of a luxurious, safe and happy home environment that goes hand in hand with the reassurance of professional care at all times.

Our aim is to help older people live happier, healthier, more fulfilled lives and give peace of mind to their families who entrust us with their care.

We have the expertise and facilities to take care of you or your loved one for as long as you want whether you seek the companionship and stimulation of a residential care home, short-term respite care for those in need of a break or simply day care.

We are determined to be the difference in senior care.


Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, Independent Living, Palliative, Personal care, Reablement, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Suppository.
Type Of Dementia Mild Dementia.
Dementia Behaviour Mild Forgetfulness.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Air Filtration & Purification We are using air filtration and/or air purification devices within our care setting.
safe-tick Contact Tracing We have measures in place to identify and trace contact between people in our care setting.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
Safe Visiting Space
safe-tick We have a safe visiting space

“We have a safe visiting space to support relative and resident visits”

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
60

Admission Category Support For
LGBTQ Welcome Yes
Our Building and Facilities

From the vibrant café and the three cosy lounges to the delightful conservatory overlooking our large, mature garden, all our facilities have been designed with your changing needs in mind. You will find care in every detail of the interior design – from the space planning to the beautiful décor and premium fixtures and furnishings.

There are 41 spacious, well-appointed en-suite rooms with premium fixtures and fittings, and two lifts big enough to accommodate wheelchairs. Enjoy a glass of wine and sample our delicious menu of seasonal, home-cooked food in one of our sociable restaurants, or pamper yourself in our hairdressing salon.


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
1 Oct 2017

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Conservatory, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Coffee Shop, GP, Hairdressers, Lift, Minibus.

Our Garden
Communal Garden, Communal Patio, Greenhouse, Private Garden(s), Seating, Secure Garden, Sensory Garden, Summer House, Wheelchair Friendly Access.

How 'Smart' Are We?
Electronic Visitor Register, Individual Heating Controls, Reduce Plastic Use.

Our Photos

Description

There are 41 spacious, well-appointed en-suite rooms with premium fixtures and fittings, and two lifts big enough to accommodate wheelchairs


About Our Rooms
Number Of Rooms 41
Number Of Ensuite Rooms 41

Type Of Room
Double Room, Separate Sitting Room, Single Room, Studio.

Room Features
Furnished, Garden View, Step Free Access.

Room Facilities
Freeview TV, Internet Access, Secure Access, Sky/Cable TV, Tea and Coffee-making Facilities, Telephone Point, Wifi.

Our Photos
Description

Every person is special and unique. It follows that every person has slightly different needs.

At Rectory Court we offer residential care and short term respite care – maybe to give carers or family members a break or to re-charge your batteries after an operation or hospital stay.

We are determined to be the difference in senior care, both in the luxurious quality of our home and the outstanding care we provide.

It’s all about you. Our personalised care plans are shaped around the needs of each individual we look after – everything from the meals you enjoy to the hobbies you love and your personal routines.

Whether you need simple support with daily activities such as mobility, washing or dressing, or more complex round-the-clock care, our fantastic team, who put the ‘extra’ into ordinary, are always on hand to assist you or offer reassurance and advice to family members.

Our compassionate care team are equipped with new technology which allows them to update daily care records instantly, so they can devote more time to getting to know residents’ personalities, preferences and concerns, as well listening and responding to your or your loved one’s needs.

We like to think we offer something special that illustrates the difference between good care and great care. But don’t just take our word for it. Discover the difference for yourself – come and visit Rectory Court today. We’d love to meet you.


Our Team
Sue Hill
Sue Hill
General Manager

What I do:

I am the General Manager of Rectory Court, as such I have the overall responsibility of the home with the support from my team. My role can vary from day to day and no two days are ever the same .

My experience:

I have been working in the care industry for over 30 years, starting as a care assistant then going back to further education to become a manager first for Suffolk County Council and then into the private sector. I have a passion for Dementia care and hold an advanced Dementia training qualification in addition I have a Dementia mapping qualification which I undertook with Bradford University.

About me:

I am 55 and have been married for over 30 years to Adrian a teacher, I have two sons Tim and Tom both currently studying at university. I am a highly competitive person who likes to succeed. I love to shop and find a bargain!

Jessica Tettey
Jessica Tettey
Home Admissions Advisor

Joined April 2019

My role is to support residents and families who are looking for a care home for their loved one.  This journey usually choice or by necessity is often a difficult one.  I feel very privileged that this is my job as I get a great deal of satisfaction from helping people in any way I can.  I joined the team at Rectory Court in April 2019. Having worked in a similar role for the past four years. Originally I was an Estate Agent before I moved into the care / retirement sector in 2015 and have honestly never looked back.
I am from Wirral in Cheshire where I worked for a corporate estate agent for most of my working life with some time in banking.  In 2015 myself and my husband relocated to Essex due to an opportunity we couldn’t miss, later moving to SE London to be closer to family just before we got married and had our son in 2018.  When I am not in work I like to make the most of quality time with my husband and son.

Donna McQueen
Donna McQueen
Home Admissions Advisor

What do I do:

It is my privilege to be a member of the Cinnamon team. I share in the journey of moving families towards the next chapter of their lives supporting each step of the way. We offer a lifestyle full of compassion and joy and enable our residents to live their lives to the fullest.

Experience:

I have had the pleasure of being involved in residential real estate and interior design for over 20 years and celebrating that exciting time with families. Volunteering has also been a large part of my life in a health care environment supporting individuals and their families by offering support, guidance and friendship.

About me:

I have recently moved from Western Canada to enjoy a lifetime with my partner and with family and friends. We enjoy taking long walks in the Woodlands, picking new National Trust destinations each weekend to tour, and trying new recipes.

Fiona Larkin
Fiona Larkin
Deputy Manager

What I Do:

As the deputy manager I support our manager in the day to day running of the home. I also have the privilege of mentoring and leading the highly skilled and passionate care team, to provide our residents with high quality care tailored to meet their individual needs. I enjoy getting to know our residents and their families, hearing their history and stories which are as unique as they are.

My Experience:

I studied at Kingston university and gained my nursing degree in adult nursing. Ive worked in various care setting over the last 15 years and love working alongside my team coaching and mentoring them, enhancing our staff to deliver person-centered quality care.

About Me:

I have 5 children and a grandson, all of whom keep me very busy when I am not at rectory. Family is very important to me and I am so proud of the lovely people my children are growing up to be. I love animals and have a dog who is very demanding!


Josephine Millen
Josephine Millen
Activities Coordinator

I’m excited to be part of the team at Rectory Court. I have over 7 years’ experience as an activities organiser in the care sector, it’s a job I love. Prior to this I was running my own business.

I enjoy interacting and chatting with the residents as part of my role and creating stimulating and fun activities that reflect the interests of the residents here.

I have recently taken an NVQ 3 in hairdressing and spend a lot of my spare time cutting and colouring my family and friends' hair.

Cherrie Williams
Cherrie Williams
Head Housekeeper

My working experiences include working in a care home environment, 4 & 5 star hotels and also leisure centres for the past 30 years.

Myself and my highly-experienced team, are really enjoying making sure that very high standards are maintained, so that residents, visitors and staff have a clean, safe, welcoming environment to live in, visit and work.

In my spare time I enjoy reading and writing music, socialising with friends and family and walking my dog Edna.

Funding Types
Local Authority Lewisham
Region London
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

We wouldn’t call our food restaurant standard because we aim for something more personal. At Cinnamon we believe in delicious, home-cooked food, attentive service and understanding what each resident enjoys. Every meal we serve has to be something we’d be proud to present to our nearest and dearest at a special family gathering.

Our restaurant menu evolves with the changing seasons and tastes of our residents who help to plan each meal by offering our chefs feedback and ideas. From the quality of the fresh, locally sourced ingredients and nutritional balance to the attractive presentation, we’re there to listen and make sure that each meal feels like something special, not an afterthought.

Relax and enjoy yourself in our sociable residents’ dining rooms or take an active part preparing food in our life skill kitchens. Enjoy a healthy snack in the comfort of your en-suite room. Catch up with guests or fellow residents over a tasty treat in our comfortable lounges and cheery cafés. And if you’re hungry later on, there’s always a selection of fruit, snacks and hot and cold drinks to enjoy.


We Serve Food At
Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Gluten-free, Halal, Kosher, Pureed, Vegan, Vegetarian.

Our Photos

Activities Are So Important

Life is always fun at Rectory Court. Residents can join in with a host of activities inspired by their interests. Having our own transport opens up opportunities for days out to the many local attractions in and around Blackheath. Whether its dining out in Blackheath Village, a trip to the theatre or O2 Arena, or a stroll around Greenwich Park, every single outing – spontaneous or planned – is arranged to keep our residents feeling stimulated, connected and happy.

There’s always something different happening here at Rectory Court and friendly faces from local organisations such as Age Exchange, Mycenae House Community Centre and The Stables, the Carers Centre in Greenwich, popping in for a visit. They all add to our vibrant and varied home life that continues to attract more and more like-minded people.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga.

Activities Outside Our Home
Local Tourist Attractions, Park, Pub, Shopping, Theatre.
Can You Bring Your Pet
Yes

We Welcome
Cats, Dogs, Others (subject to review).

The Glebe
London
SE3 9TU

Regulator: CQC

Category Rating
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/dd26ff1d-6cc2-4d78-bda4-c7ee378e1578
Report Published 27th September 2018
Registration Date 10th November 2017
Transport
Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church, Synagogue.

Nearby Services
Hospital, Park, Pub, Shopping Centre, Shops.

Frequently asked questions about Rectory Court

Rectory Court was given an overall rating of "Good" by the CQC in September 2018.
Rectory Court provides Respite and Residential care.
Rectory Court has 41 rooms.
Rectory Court is owned by Cinnamon Care Collection.
Yes. Rectory Court does offer Residential care.
Yes. Rectory Court does offer Respite care.
No. Rectory Court does not provide care for people with Dementia.
Rectory Court comes under Lewisham.
Rectory Court accepts NHS Continuing Healthcare clients.
Sue Hill is the manager of Rectory Court.

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