Alice Grange
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St Isidores Way
Ropes Drive, Kesgrave
Ipswich
Suffolk
IP5 2GA
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Regulator's Rating | Good |
Meet The Manager
Raciel Sagun is General Manager at Alice Grange.
I am the General Manager of Alice Grange. Inspiring and leading the onsite team and ensuring high standards of governance and compliance are my responsibility for overall service.
Over the last 14 years, I have had the privilege of serving the healthcare sector by managing and leading frontline care services for our elderly population. I have come into contact with many individuals who have willingly shared their life experiences and wisdom. This has reinforced my sense of duty and heightened my level of respect for our elders.
My passion is person-centred care. I truly believe in the values of responsibility, integrity, kindness, compassion and doing what we can do for others. I love to see my residents happy with full smiles on their faces, content and having a quality of life whilst in our care.
The team and I are fully committed to embedding the core principles of empathy, care, compassion and integrity in the Alice grange community.
Our care home is close to the beautiful East Anglian coast line, known for its Blue Flag beaches, and with good road links to the A12 and A14 trunk roads. Alice Grange is easily accessible from nearby towns like Colchester and Felixstowe. At Alice Grange, we provide a range of accommodation and services for older people in need of support, from residential care to 24-hour nursing care, in addition to respite care. We also have rooms for couples available at the home, please give us a call for more details.
We also provide specialist support for individuals living with dementia in our bespoke Memory Lane Community, where care is focused on independence, dignity and choice, with a person centred approach. We have also invested in a 'Magic Table' for our home, an interactive light projector designed to support people living with dementia through mentally and physically stimulating games.
Our care at Alice Grange is based around personalised care plans, drawn up with the individual and their family to ensure life at Alice Grange feels like home.
Watch our video on life enrichment in our homes.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Daily Respite Care, End of Life, Independent Living, Mental Healthcare, Palliative, Personal care. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Injection, Suppository. |
| Nursing Specialisms | Cancer, Multiple Sclerosis, Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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We are delighted that the majority of our residents, patients and staff have now been vaccinated. And we'll do everything we can to ensure that all new residents, patients and staff are vaccinated, where medically able to to, or are willing o be vaccinated before moving in or working in our homes and hospitals. We also ensure that any new residents and patients coming into our homes and hospitals , whether from the local hospital or the community have been tested in advance and are negative for COVID-19. We continue to have a robust supply chain of Personal Protection Equipment (PPE) in place, and our staff are using this in accordance with the Government guidance. All of our staff, irrespective of their role will be wearing protective face masks at all times to ensure the safety of our residents and team. We continue to implement our advanced cleaning practices, and have clear standards in the case of managing any confirmed or suspected cases. All staff practise good hand and respiratory hygiene to prevent the spread of germs, and surfaces that are often touched are cleaned and disinfected frequently. We're proud to be the only care provider to win the RoSPA Health and Safety Award in both 2019 and 2020. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 60 |
| Our Building and Facilities |
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Our home is designed so that each person we care for feels completely supported in every aspect of their lives. First and foremost, the care and services we provide are delivered by trained professionals who are dedicated to looking after the health of each resident. Our activities programme is tailored around particular interests and our facilities are designed to enhance the lives of everyone living at the home. We also offer tasty and nutritious food that is prepared by a skilled team of chefs. Our unique care options are designed to offer residents an excellent, person-centred experience at our home. Staff are always happy to offer helpful advice if you’re ever unsure of anything and are trained to provide a range of different services to those we support. Our home is equipped with a number of facilities and features that ultimately serve to increase the well-being of everyone living here. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Chiropodist, GP, Hairdressers, Lift, Minibus. |
| Our Garden |
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| Communal Garden, Communal Patio, Greenhouse, Seating, Secure Garden, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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Accommodation
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| About Our Rooms | |
|---|---|
| Number Of Rooms | 87 |
| Number Of Ensuite Rooms | 85 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
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| Double Room, Single Room. |
| Room Features |
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| Direct Garden Access, Furnished, Garden View, Step Free Access, Unfurnished. |
| Room Facilities |
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| Alarm, Catch up TV, Freeview TV, Internet Access, Secure Access, Sky/Cable TV, Telephone Point, Wifi. |
| Our Photos |
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| Funding Types | |
|---|---|
| Local Authority | Suffolk |
| Region | East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Café
Lounge/Diner
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| Our Menu |
Lunch Menu.pdf
Breakfast Menu.pdf
Lunch Menu.pdf
Supper Menu.pdf
Light Bite Menu.pdf
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
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Activities are an integral part of life at our care home. We want to ensure that the people we support have as much fun as possible during their time with us, so it’s important that our activities programme is created with the interests of residents in mind. Our skilled Activities Coordinators bring a certain uniqueness to the home that can’t be found anywhere else, and which is reflected in the activities they organise. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions, Park, Pub, Shopping. |
| Our Pets |
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Our resident budgies - Bill and Ben - were kindly donated by the relatives of a resident who passed away. It's a pleasure to have them! |
| Can You Bring Your Pet |
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| Yes |
| We Welcome |
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| Birds, Cats, Dogs. |
St Isidores Way
Ropes Drive, Kesgrave
Ipswich
Suffolk
IP5 2GA
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 27th January 2022 |
| Last rated | 19th December 2020 |
| Current Report |
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| Historic Reports |
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| Registration Date | 15th February 2011 |
| Service Provider | Barchester Healthcare Homes Limited, EC2A 1AS |
Alice Grange Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church, Catholic Church, Methodist Church, Mosque, Synagogue. |
| Nearby Services |
|---|
| Church, Garden Centre, Hospital, Library, Park, Pub, Restaurant, Shopping Centre, Shops. |
Frequently asked questions about Alice Grange
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