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St Isidores Way
Ropes Drive, Kesgrave


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Care Type Care Home
Care Category Residential | Nursing | Dementia | Respite
Availability Yes
Regulator's Rating Good
Meet The Manager

Raciel Sagun is General Manager at Alice Grange.

I am the General Manager of Alice Grange. Inspiring and leading the onsite team and ensuring high standards of governance and compliance are my responsibility for overall service.

Over the last 14 years, I have had the privilege of serving the healthcare sector by managing and leading frontline care services for our elderly population. I have come into contact with many individuals who have willingly shared their life experiences and wisdom. This has reinforced my sense of duty and heightened my level of respect for our elders.

My passion is person-centred care. I truly believe in the values of responsibility, integrity, kindness, compassion and doing what we can do for others. I love to see my residents happy with full smiles on their faces, content and having a quality of life whilst in our care.

The team and I are fully committed to embedding the core principles of empathy, care, compassion and integrity in the Alice grange community.

Raciel Sagun

Our care home is close to the beautiful East Anglian coast line, known for its Blue Flag beaches, and with good road links to the A12 and A14 trunk roads. Alice Grange is easily accessible from nearby towns like Colchester and Felixstowe. At Alice Grange, we provide a range of accommodation and services for older people in need of support, from residential care to 24-hour nursing care, in addition to respite care. We also have rooms for couples available at the home, please give us a call for more details.

We also provide specialist support for individuals living with dementia in our bespoke Memory Lane Community, where care is focused on independence, dignity and choice, with a person centred approach. We have also invested in a 'Magic Table' for our home, an interactive light projector designed to support people living with dementia through mentally and physically stimulating games.

Our care at Alice Grange is based around personalised care plans, drawn up with the individual and their family to ensure life at Alice Grange feels like home.

Watch our video on life enrichment in our homes.
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Care Options We Can Provide
Support For Companionship, Convalescence, Daily Respite Care, End of Life, Independent Living, Mental Healthcare, Palliative, Personal care.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Injection, Suppository.
Nursing Specialisms Cancer, Multiple Sclerosis, Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia (EMI).
Dementia Behaviour Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are delighted that the majority of our residents, patients and staff have now been vaccinated. And we'll do everything we can to ensure that all new residents, patients and staff are vaccinated, where medically able to to, or are willing o be vaccinated before moving in or working in our homes and hospitals. 

We also ensure that any new residents and patients coming into our homes and hospitals , whether from the local hospital or the community have been tested in advance and are negative for COVID-19.

We continue to have a robust supply chain of Personal Protection Equipment (PPE) in place, and our staff are using this in accordance with the Government guidance. All of our staff, irrespective of their role will be wearing protective face masks at all times to ensure the safety of our residents and team. 

We continue to implement our advanced cleaning practices, and have clear standards in the case of managing any confirmed or suspected cases. 

All staff practise good hand and respiratory hygiene to prevent the spread of germs, and surfaces that are often touched are cleaned and disinfected frequently. We're proud to be the only care provider to win the RoSPA Health and Safety Award in both 2019 and 2020. 

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

The visiting suites are accessible internally by residents and externally by visitors, and are designed to resemble a living room - a warm and welcoming environment with comfortable furnishings. 

The suite has an intercom system fitted so residents can clearly communicate, and engage in conversations, whilst being able to see their family and friends through  a Perspex glass divider fitted to prevent the spread of the COVID-19 virus. 

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age

Our Building and Facilities

Our home is designed so that each person we care for feels completely supported in every aspect of their lives. First and foremost, the care and services we provide are delivered by trained professionals who are dedicated to looking after the health of each resident. Our activities programme is tailored around particular interests and our facilities are designed to enhance the lives of everyone living at the home. We also offer tasty and nutritious food that is prepared by a skilled team of chefs.

Our unique care options are designed to offer residents an excellent, person-centred experience at our home. Staff are always happy to offer helpful advice if you’re ever unsure of anything and are trained to provide a range of different services to those we support. Our home is equipped with a number of facilities and features that ultimately serve to increase the well-being of everyone living here.

Is Our Home Purpose Built

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Activities Room, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Chiropodist, GP, Hairdressers, Lift, Minibus.

Our Garden
Communal Garden, Communal Patio, Greenhouse, Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos



  • Double rooms
  • Electric profiling bed
  • En-suite toilet
  • Nurse call system
  • Pets allowed
  • Room with garden views
  • Secure access to building
  • Smoke detectors
  • Telephone points can be installed in bedroom
  • Thermostatic radiators
  • TV in bedroom

About Our Rooms
Number Of Rooms 87
Number Of Ensuite Rooms 85
We offer these types of ensuite rooms: Wet Rooms.

Type Of Room
Double Room, Single Room.

Room Features
Direct Garden Access, Furnished, Garden View, Step Free Access, Unfurnished.

Room Facilities
Alarm, Catch up TV, Freeview TV, Internet Access, Secure Access, Sky/Cable TV, Telephone Point, Wifi.

Our Photos
Funding Types
Local Authority Suffolk
Region East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Café Pink tick icon Lounge/Diner
Our Menu Pink tick icon Lunch Menu.pdf Pink tick icon Breakfast Menu.pdf Pink tick icon Lunch Menu.pdf Pink tick icon Supper Menu.pdf Pink tick icon Light Bite Menu.pdf
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.

Pink tick icon Individual dietary needs are person centred.

Pink tick icon Meals reflect the nutritional needs of the residents.

Pink tick icon Our menu is balanced.

A freedom to eat the food you want, when you want it.

Pink tick icon Residents dining in their own room have the same food options as elsewhere.

Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.

Pink tick icon Residents have access to Dining Room.

Pink tick icon Residents have the option of dining in their own room.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.

Pink tick icon Tables are well laid.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).

Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Activities Are So Important

Activities are an integral part of life at our care home. We want to ensure that the people we support have as much fun as possible during their time with us, so it’s important that our activities programme is created with the interests of residents in mind. Our skilled Activities Coordinators bring a certain uniqueness to the home that can’t be found anywhere else, and which is reflected in the activities they organise.

Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Pub, Shopping.
Our Pets

Our resident budgies - Bill and Ben - were kindly donated by the relatives of a resident who passed away. It's a pleasure to have them!

Can You Bring Your Pet

We Welcome
Birds, Cats, Dogs.

St Isidores Way
Ropes Drive, Kesgrave

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 27th January 2022
Last rated 19th December 2020
Current Report

Alice Grange Care Home - Care Quality Commission (

Historic Reports

Alice Grange Care Home - Care Quality Commission (

Registration Date 15th February 2011
Service Provider Barchester Healthcare Homes Limited, EC2A 1AS
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church, Mosque, Synagogue.

Nearby Services
Church, Garden Centre, Hospital, Library, Park, Pub, Restaurant, Shopping Centre, Shops.

Frequently asked questions about Alice Grange

Alice Grange was given an overall rating of "Good" by the CQC in December 2020.
Alice Grange provides Residential, Nursing, Dementia and Respite care.
Alice Grange has 87 rooms.
Alice Grange is owned by Barchester Healthcare.
Yes. Alice Grange does offer Residential care.
Yes. Alice Grange does offer Respite care.
Yes. Alice Grange does provide care for people with Dementia.
Alice Grange accepts Local Authority clients.
Alice Grange accepts NHS Continuing Healthcare clients.
Raciel Sagun is the manager of Alice Grange.

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