Queen Elizabeth Park Care Home

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1-72 Hallowes Close
Guildford
Surrey
GU2 9LL

Website

Profile Strength
Very Good 85%
Care Type Care Home
Care Category Nursing | Dementia | Respite
Availability Yes
Regulator's Rating Good
Meet The Manager

Heather De-Ninis is The Home Manager at Queen Elizabeth Park Care Home.

Heather De-Ninis has worked in the care sector for over 36 years and in that time has amassed a wealth of care home experience.

Heather has developed a deep understanding of all the essential elements that create a loving care home environment after working in a variety of hands-on roles herself, from housekeeping and catering to maintenance, before taking her first position as a carer.

Heather says: “I love to give back and care for the elderly. I take immense pride in my home and am very proud of what my team and I have achieved in giving our residents a better quality of life.”

In creating that home-away-from-home atmosphere that is so appreciated by residents and their families, Heather, an avid baker, often brings in homemade jams and cakes for her residents and the team to enjoy. She also brings her beloved pet dog, Chumlee, to work every day, who all the residents adore!

Heather De-Ninis

When it comes to delivering exceptional care with love and a deep sense of compassion, the amazing people who form our Queen Elizabeth Park team, in Guildford, are everything.

Here at Queen Elizabeth Park Care Home, we will care for your precious loved one with the same tenderness and kindness shown to our own family members.

Through a reassuring touch of the hand or a light embrace, we provide comfort and a sense of safety day and night, caring for our cherished residents whilst giving gentle encouragement to build confidence and independence wherever possible.

To us, these things are second nature, assisted by our detailed knowledge of each person we care for and born by an intense desire to help and strong caring values amongst our team members.

The depth of our knowledge goes way beyond our training and awareness of each person’s medical and physical needs. Whilst these are crucial elements to ensure we are able to provide good care, it is our detailed understanding of who each special individual is now, who they were, and what hopes and dreams they have for their future that enables us to provide exceptional care


Queen Elizabeth Park Care Home - Lockdown Thoughts
Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, Palliative, Personal care.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia.
Dementia Behaviour Challenging Behaviour.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
Covid-19 Emergency Support Framework
The regulatory body has assessed care providers on their ability to manage four key areas during the pandemic.  Click here to download their assessment.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

In addition to offering the highest level of quality care, Queen Elizabeth Park Care Home has exceptional facilities that make life enjoyable and engaging for all residents, whatever their hobbies and personal preferences.


Is Our Home Purpose Built
Yes

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Bistro, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Cinema, Hairdressers, Library, Lift, Minibus.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos

Description

Our rooms are beautifully decorated with en suite facilities. Residents are encouraged to bring along some home comforts for the personal touch.


About Our Rooms
Number Of Rooms 77
Number Of Ensuite Rooms 77

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Telephone Point.

Our Photos
Description

Lead by our wonderful experienced home manager Heather, our kind and compassionate team cares for our precious residents with the same tenderness and kindness shown to their own family members.


Our Team
Heather De-Ninis
Heather De-Ninis
The Home Manager

Heather De-Ninis has worked in the care sector for over 36 years and in that time has amassed a wealth of care home experience.

Heather has developed a deep understanding of all the essential elements that create a loving care home environment after working in a variety of hands-on roles herself, from housekeeping and catering to maintenance, before taking her first position as a carer.

Heather says: “I love to give back and care for the elderly. I take immense pride in my home and am very proud of what my team and I have achieved in giving our residents a better quality of life.”

In creating that home-away-from-home atmosphere that is so appreciated by residents and their families, Heather, an avid baker, often brings in homemade jams and cakes for her residents and the team to enjoy. She also brings her beloved pet dog, Chumlee, to work every day, who all the residents adore!

Funding Types
Local Authority Surrey
Region South East
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

Situated on each floor, the dining areas are the perfect place to enjoy our delicious home-cooked meals in the company of others.


We Serve Food At
All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegetarian.

Our Photos

Activities Are So Important

Our residents’ ongoing health and wellbeing is extremely important to us and we recognise that keeping active, both mentally and physically, whilst maintaining a sense of purpose and meaning are key to individuals’ happiness, contentment and joy.

In partnership with our residents and those closest to them, our dedicated lifestyle team develops a varied programme of meaningful activities, events and celebrations which are personalised to individuals’ likes, dislikes, abilities and care needs as well as aspirations and dreams for the future.

Activities are scheduled to suit each resident’s specific needs or requests, meaning we have a large variety of in-home events to suit all stages or abilities. This ranges from bingo, choir, arts and crafts to knitting, baking, movies and quizzes. Visits from our favourite entertainers are also highly popular, with residents and team members alike joining in with our much-loved sing-a-longs!

Our whole team supports our residents to rekindle interests and hobbies, whilst also gently encouraging them to try new things they might enjoy, either as part of a group of friends, on a 1-2-1 basis and in their own room, if they prefer.


Our Photos

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Exercise Class, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games.

Activities Outside Our Home
Local Tourist Attractions, Park, Shopping.

1-72 Hallowes Close
Guildford
Surrey
GU2 9LL

Regulator: CQC

Category Rating
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Outstanding
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/8c39b86e-a0f8-4984-96ba-9a9bd983e21c
Report Published 3rd March 2018
Registration Date 7th January 2011
Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Hospital, Park, Pub, Restaurant, Shops.
Our Awards
2020 Great British Care Awards Finalist - Covid Hero 2020 Great British Care Awards Finalist - Covid Hero
2020 Great British Care Awards Finalist – Care Employer 2020 Great British Care Awards Finalist – Care Employer

Frequently asked questions about Queen Elizabeth Park Care Home

Queen Elizabeth Park Care Home was given an overall rating of "Good" by the CQC in March 2018.
Queen Elizabeth Park Care Home provides Nursing, Dementia and Respite care.
Queen Elizabeth Park Care Home has 77 rooms.
Queen Elizabeth Park Care Home is owned by Carebase.
No. Queen Elizabeth Park Care Home does not offer Residential care.
Yes. Queen Elizabeth Park Care Home does offer Respite care.
Yes. Queen Elizabeth Park Care Home does provide care for people with Dementia.
Queen Elizabeth Park Care Home comes under Surrey.
Queen Elizabeth Park Care Home accepts Local Authority clients.
Queen Elizabeth Park Care Home accepts NHS Continuing Healthcare clients.
Heather De-Ninis is the manager of Queen Elizabeth Park Care Home.

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