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Poldhu Cove
Mullion
Helston
Cornwall
TR12 7JB

Website

Profile Strength
Very Good 82%
Care Type Care Home
Care Category Nursing | Respite | Residential
Availability Yes
Weekly Prices From £1,150.00
Regulator's Rating Good
Meet The Manager

Sam Collins is The Registered Manager at Poldhu.

I have worked in the health and social care sector since 2000 in a variety of settings including supporting people with learning disabilities, young adults and older people, I have worked in various settings including supported living, schools, Home care, extra care, residential care homes and nursing homes across Cornwall.
I have worked in all roles across the services including health care assistant, support worker, senior support worker, project planning and delivery and management roles.
I have a passion for quality care delivery and empathy to direct all we do to meet people’s needs to the best of our ability.

Sam Collins

Set in a spectacular position with unrivalled views over one of Cornwall’s most stunning coastlines, The Poldhu provides high quality nursing, residential and respite care for the elderly.
The Poldhu has a warm, welcoming and relaxing environment, with a vibrant community of residents, relatives, staff and friends. Set in 10 acres of grounds overlooking Poldhu Cove on the Lizard in Cornwall, the home has spacious lounges, a beautiful dining room and comfortably decorated bedrooms, with sea views.


Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, High Dependency, Palliative, Personal care, Reablement, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Contact Tracing We have measures in place to identify and trace contact between people in our care setting.
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Covid-19 Emergency Support Framework
The regulatory body has assessed care providers on their ability to manage four key areas during the pandemic.  Click here to download their assessment.
Safe Visiting Space
safe-tick We have a safe visiting space

We are currently investing in additional bespoke Safe and Weatherproof Visiting Facilities in our home, however where we are able to safely facilitate visits, the following considerations and precautions will be taken into account;

  • Alternatives to in-person visiting will be actively encouraged (use of telephones or video)
  • Visitors will be limited to a single constant visitor per resident
  • Wherever possible visits will be facilitated within areas external to the home, such as the garden or grounds with the required PPE and social distancing in place.  Where this is not possible we will seek to provide a designated area within the home to facilitate visits, again with the requirement of PPE and the observance of social distancing
  • In-room visits will only be facilitated in relation to essential and compassionate (end of life) visits
  • Visitors will be required to book their visit in advance, ad-hoc visits will not be allowed
  • In line with track and trace guidance, the Care Home will maintain a record of all visitors to the premises, all visitors will be required to complete a screening questionnaire prior to visiting and should not attempt to visit if they are experiencing or have experienced Covid-19 related symptoms in the last 7 days or had contact with someone with confirmed COVID-19 in the last 14 days.
  • All visitors will agree to have no contact with any resident other than the resident they are visiting and will have minimal contact with care home staff.  (Where conversation or discussion is required with staff this can be arranged over the phone following or prior to an in-person visit)
  • Visitors will be reminded and provided with facilities to wash their hands for 20 seconds or use hand sanitiser on entering or leaving the home
  • Visitors will be provided with PPE (Mask, apron and gloves) and be required to wear these for the duration of the visit
  • Visitors are asked to refrain from bringing with them gifts or items of food or drink

Poldhu safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Our Building and Facilities

Our outstanding home has a beach Front location with magnificent sea views and extensive grounds.  With spacious rooms that are beautifully furnished.


Is Our Home Purpose Built
No

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Coffee Shop / Café, Conservatory, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Chiropodist, Coffee Shop, GP, Hairdressers, Library, Lift, Minibus, Optician.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Scenic Views, Seating, Wheelchair Friendly Access.

Brochures
Poldhu PDF Brochure.pdf

Description

Our rooms our furnished and we encourage you to bring along some home comforts


About Our Rooms
Number Of Rooms 63
Number Of Ensuite Rooms 40

Type Of Room
Double Room, Shared Room, Single Room.

Room Features
Furnished, Garden View, Step Free Access.

Room Facilities
Telephone Point.

Our Photos
Description

Our aim is to look after you and your individual care needs to ensure you receive the very best care possible. Care is available 24 hours a day, 7 days a week and we work with you to develop a comprehensive care plan based on your needs, which is assessed with you on an ongoing basis.


Our Team
Sam Collins
Sam Collins
The Registered Manager

I have worked in the health and social care sector since 2000 in a variety of settings including supporting people with learning disabilities, young adults and older people, I have worked in various settings including supported living, schools, Home care, extra care, residential care homes and nursing homes across Cornwall.
I have worked in all roles across the services including health care assistant, support worker, senior support worker, project planning and delivery and management roles.
I have a passion for quality care delivery and empathy to direct all we do to meet people’s needs to the best of our ability.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,150.00

Funding Types
Local Authority Cornwall
Region South West
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

The Poldhu’s Head Chef has worked at the home for over 25 years and has a wealth of experience in understanding the dietary requirements of older people. He and his team work hard to provide nutritious food and a varied menu, sourced from local ingredients wherever possible. All meals are freshly prepared and cooked with a choice of courses.


We Serve Food At
Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch.

Our Photos

Activities Are So Important

We work with residents to develop a varied programme of activities and hobbies ranging from exercise classes to art sessions to excursions. The Poldhu also welcomes a regular stream of visitors into the home including community groups and clubs and often hosts events and functions.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Crafts, Crosswords, Dancing, Exercise Class, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park.

Poldhu Cove
Mullion
Helston
Cornwall
TR12 7JB

Regulator: CQC

Category Rating
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/1d107aff-07ac-4f73-b1e5-76cb954859b0
Report Published 4th January 2019
Registration Date 17th December 2010
Transport
Bus Stop nearby, Car Park, Car Park on-site.

Nearby Services
Park, Pub, Restaurant.
Our Awards
Outstanding Care Awards Devon & Cornwall - Employer of the Year Award 2019 Outstanding Care Awards Devon & Cornwall - Employer of the Year Award 2019
Outstanding Care Awards Devon & Cornwall - Special Category Winner 2019 Outstanding Care Awards Devon & Cornwall - Special Category Winner 2019

Frequently asked questions about Poldhu

Poldhu was given an overall rating of "Good" by the CQC in January 2019.
Poldhu provides Nursing, Respite and Residential care.
Prices for Poldhu start from £1,150.00 per week.
Poldhu is owned by Swallowcourt Ltd.
Yes. Poldhu does offer Residential care.
Yes. Poldhu does offer Respite care.
No. Poldhu does not provide care for people with Dementia.
Poldhu accepts Local Authority clients.
Poldhu accepts NHS Continuing Healthcare clients.
Sam Collins is the manager of Poldhu.

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