201 St James's Road
Croydon
Surrey
CR0 2BZ
Care Type | Care Home |
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Care Category | Residential | Nursing | Dementia | Respite |
Availability | Yes |
Weekly Prices From | £1,500.00 |
Regulator's Rating | Requires Improvement |
Sarah Tucker is Manager at Albany Lodge Nursing Home.
With 16 years of experience as a Registered Nurse, I have worked in various settings, including hospitals, community health, and social care. Caring has always been my passion, and I find joy in making a positive difference in people’s lives. Over the years, I have developed a deep understanding of individual needs, which shapes my approach to care.
As a Care Home Manager and Regional Support Manager, I focus on providing personalised, person-centred care for our residents. I am dedicated to building strong relationships with staff, families, and stakeholders, as collaboration is essential for delivering exceptional care. Inspiring others and fostering a supportive culture within our team is important to me.
At Albany Lodge Nursing Home, your well-being is our top priority. We invite you to visit and explore our home at any time. Our goal is to create a warm and welcoming environment where you feel valued and respected.
Our care home in Croydon, Albany Lodge Nursing Home, is spacious and modern. As part of our purpose-built facilities, we have 100 en-suite wet rooms with personal showers, allowing each of our residents to feel comfortable and to have all their needs met. We offer exceptional dementia care, residential care, nursing care, and respite care, providing the level of support that you require.
Our long-standing team will build a connection with you, helping you to flourish during this new stage in your life. To ensure a fulfilling experience, our team organises engaging daily activities to keep everyone busy, complemented by quiet spaces for enjoying a good book or welcoming visiting family and friends.
Care Options | We Can Provide |
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Support For | Companionship, Nursing Dementia / EMI, Personal care, Physiotherapy. |
Disability Support | Physical Disability, Physically Frail, Walking Frame. |
Medication | By Mouth, Change Catheter, Injection, Suppository. |
Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
Dementia Behaviour | Mild Forgetfulness. |
Dementia Specialisms | Alzheimer's. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
What we're doing to keep residents & visitors safe | ||
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We use Nkind products, which gives long term cleanliness and activity between product applications which traditional chemicals products cannot deliver and investment in new cleaning equipment. |
Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Minimum Age |
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65 |
Our Building and Facilities |
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Outside, our home features a beautifully landscaped garden with a patio area, offering a peaceful space for relaxation. We take pride in our modern facilities and technology, ensuring we deliver the highest standard of care possible to all our residents. |
Is Our Home Purpose Built |
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Yes |
Who Owns Our Building |
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Private |
Communal Rooms |
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Dining Rooms, Sitting Rooms, TV Lounges. |
What Else Do We Provide |
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Beauty Salon, Hairdressers, Lift. |
Our Garden |
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Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access. |
About Our Rooms | |
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Number Of Rooms | 100 |
Type Of Room |
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Single Room. |
Room Features |
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Furnished, Step Free Access. |
Room Facilities |
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Internet Access, Wifi. |
Weekly Fees Start From | Fee |
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Residential Fees From / Price Per Week | £1,500.00 |
Funding Types | |
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Local Authority | Croydon |
Region | London |
We Accept Self-Funding Clients | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
Styles of Food |
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Dining Locations |
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Dining Styles |
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Hospitality |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
Activities Are So Important |
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We focus on promoting self-esteem and ensuring that residents always have a choice, building independence and ensuring they have the necessary support to enable them to nurture current and future interests. Our activity and social programmes are created to reflect the passions and interests of our residents. With a variety of pursuits readily on offer each week including physical activities, cognitive stimulation, creative pursuits, social events, and on occasion trips and excursions – designed to enrich life and make each day meaningful. |
Activities At Home |
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1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Visiting Entertainment, Word Games. |
Activities Outside Our Home |
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Local Tourist Attractions. |
201 St James's Road
Croydon
Surrey
CR0 2BZ
Current Ratings | |
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Overall | Requires Improvement |
Safe | Requires Improvement |
Well Led | Requires Improvement |
Caring | Requires Improvement |
Responsive | Requires Improvement |
Effective | Requires Improvement |
Inspection Reports | |
Last rated | 29th February 2024 |
Current Report |
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Historic Reports |
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Registration Date | 31st January 2025 |
Transport |
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Bus Stop nearby, Car Park, Train Station nearby. |
Places of Worship |
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Anglican Church, Gurdwara Temple, Methodist Church. |
Nearby Services |
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Church, Park, Pub, Restaurant, Shops. |
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