Ottley House

Corporation Lane
Cotton Hill


Tel: 01743 364863

Care Provider: Barchester Healthcare Homes Limited

Care Type Care Home
Care Category Nursing, Dementia, Respite.
Availability Call for details
Overall CQC Rating Good
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Meet The Manager

Davina McLoughlin is General Manager at Ottley House.

I started my career in care at Ottley House more than twenty years ago. I was encouraged to pursue my passion and to follow my dream which was to become a Registered Nurse.

I thoroughly enjoyed my nurse training and was lucky enough to work along side some amazing people. On successful completion of my nurse training I decided to focus on orthopaedic nursing. I have previously worked as a ward Sister. This gave me the opportunity to develop my clinical and managerial skills where I was able to develop and guide a team of nurses. I specialised in nursing people with spinal injuries and people requiring hip and knee surgery.

I felt that my time on the ward was a great experience and gave me the correct skill sets to achieve my real passion which was to work within a nursing home. The opportunity arose to return to Ottley House Care Home as the Deputy Manager. This was an opportunity that I just had to take. 

Davina McLoughlin

Purpose-built Ottley House is situated on the outskirts of the historic town of Shrewsbury, close to the Welsh border. Ottley House is in a semi-rural location but within easy reach of Chester, Birmingham and the Welsh coast.

Here at Ottley House we recognise that every individual is unique, and each person will require different kinds of care. Our services include 24-hour nursing care, as well as specialist dementia care all provided bespoke to each person, depending on their individual care needs.

Our expert dementia care is provided in a dedicated part of our home we call the Memory Lane Community which incorporates thoughtful interior design features in the use of colour and cues to help residents living with dementia navigate safely and independently through the home, whilst enjoying moments of reminiscence.

At Ottley House, we provide a varied life enrichment programme full of social events and individual hobbies, so there is always something to do and look forward to. Created to empower our residents by cultivating their personal interests, residents can enjoy activities including exercise, arts and crafts, baking, gardening, music, films and many more. Our home also has its own minibus to take residents on regular outings to various attractions within the area such as local garden centres and parks.

The dining at Ottley House is varied and all prepared fresh on the premises by our excellent team of chefs, ensuring that residents' needs are met with seasonal, nutritious dishes, and that the resident’s favourite foods are always on the menu.

Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Bed Bound, Wheel Chair Bound, Walking Frame, Physical Disability, Physically Frail, Requires Hoist .
Medication By Mouth, Injection, Suppository.
Nursing Specialisms Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's, Elderly Frail.
Respite Care Yes
Minimum Age

Our Building and Facilities

Here at Ottley House, we offer numerous types of care, and we have a professional team embedded in the home who are always available to offer advice. We provide specialist dementia care, palliative care and general nursing care. Those that we support have access to a number of different features and facilities; exercise classes are delivered by our activities team through our regular 'Oomph' classes. There's also Wi-Fi, a TV lounge and a nurse call system available to residents.

Please follow this link to view our virtual tour.

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Dining Rooms, TV Lounges, Sitting Rooms, Activities Room.

What Else Do We Provide
Chiropodist, Hairdressers, Minibus, Assisted Bathroom.

Our Garden
Communal Garden, Seating, Wheelchair Friendly Access, Communal Patio.

Our Photos


Accommodation facilities:

  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Nurse call system
  • Pets allowed
  • Room with garden views
  • Secure access to building
  • Smoke detectors
  • Thermostatic radiators
  • TV in bedroom

About Our Rooms
Number Of Rooms 72

Type Of Room
Single Room.

Room Features
Furnished, Unfurnished, Garden View.

Room Facilities

Our Photos

We strive to make life at Barchester care homes as stimulating and fulfilling as possible and are committed to ensuring independence, dignity and choice in every aspect of daily life.

From carers and nurses to activities co-ordinators and chefs, our compassionate staff are all trained to use a person-centred approach and spend time getting to know every individual in order to learn what they like and what is important to them.

Our Carers
Donna Binnersley
Donna Binnersley
Operational Trainer

I'm the Home Trainer at Ottley House. 

I ensure that our staff are fully inducted and that all mandatory and legislative training remains up to date at all times. 

Beverly Titley
Beverly Titley
Deputy Manager

I started my Barchester career at Ottley in 2015 as a registered nurse; I was then promoted to head of unit and, more recently, to deputy manager.

I am here to offer guidance to our team of nurses, care practitioners and carers to ensure we deliver a high standard of care to those we support, whilst respecting their dignity and privacy within a warm, friendly environment.

Jackie Clegg
Jackie Clegg

I look after the administration and all financial aspects relating to the running of the home.  My team and I are always on hand with a friendly welcome and offers of assistance!

Cath Smallman
Cath Smallman
Activities Coordinator

Hi, I'm Cath, the Activities Coordinator here at Ottley House. My days are spent making sure that the residents in the home have an interesting and active social programme to enjoy each day. Residents individual preferences are considered all the time in a person centred approach and I welcome feedback from families too. 

Katrina Lynch
Katrina Lynch
Head Chef

My role is to create well-balanced and nutritional meals using locally sourced ingredients to provide a dining experience to remember for all residents and family members to enjoy.

Gemma Roberts
Gemma Roberts
Care Practitioner

I started at Ottley House in 2002 as a carer. I then gained my care practitioner certificate in 2016. I am a passionate and motivated care practitioner who strives for the best, as I feel that everyone we offer support to deserves the best.

Tina Lynch
Tina Lynch
Head Housekeeper

Hello, my name is Tina and I am Head Housekeeper here at Ottley House. My team and I ensure that all areas of the home, including residents’ rooms, are well-presented and cleaned to a very high standard.

Care Team
Care Team

We are a very dedicated care team here at Ottley House. We are committed to ensuring that all residents receive the highest standard of support and care in a warm and friendly environment.

David Austin
David Austin
Maintenance Manager

I am responsible for making sure Ottley House and its' grounds looks their very best at all times.  I carry out repairs when needed and am on hand to help residents get settled in their new home by personalising their room.

The Importance Of Meal Times

Our irresistible cuisine is prepared with only the very best fresh, seasonal produce, and based on the individual tastes of the people we support. Our menu will satisfy even those with the smallest of appetites; from breakfast through to dinner, residents can discover something different with fresh flavour and lovely presentation. Our fantastic chefs are always keeping themselves busy in the kitchen creating new and exciting dishes for everyone to enjoy.

For residents that have difficulties in swallowing we modify the menu of the day so that is it a soft, palatable dish.  To support our chefs in producing these dishes, our hospitality and Chef Academy organises theory and practical workshops.  Working in partnership with Nutricia, our practical workshops involve all chefs and deputy managers learning about dysphagia and producing these modified menus. The chefs work with the chef trainer to prepare fork mashable and thick puree meals to the correct consistency, taste and presentation.  The deputy managers can then ensure all modified menus served are presented correctly for our residents.

We Serve Food At
Breakfast, Lunch, Dinner.

Dietary Options
Vegetarian, Vegan, Pureed, Diabetic.

Our Photos

Activities Are So Important

At Ottley House, we offer a person-centred activities programme, and aim to match residents' abilities and interests with meaningful activities of the correct degree of challenge that promotes their health and well-being. We also provide visual, tactile, audible and olfactory sensory experiences. There are weekly music/movement therapy sessions, 'Oomph' sessions, and arts & crafts classes to help improve, maintain and refine motor skills. We enjoy regular visits from entertainers, musicians and animal therapists, as well as pub nights, 'food from around the world' days, and minibus outings to places of interest.

Our Photos

Activities At Home
Music, Gardening, Quiz Games, Pet Therapy, Board Games, Exercise Class, Crosswords, Word Games, Excursions, Animal Petting, Card Games, Themed Events, Birthday Celebrations, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

We welcome pets by arrangement.

Can You Bring Your Pet

Corporation Lane
Cotton Hill

Category Rating
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Requires Improvement
Read More
Report Published 15th March 2018
Registration Date 15th February 2011
Bus Stop nearby, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Shops, Restaurant, Park, Pub.

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