OSJCT Ermine House
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Laughton Way
Ermine Estate
Lincoln
Lincolnshire
LN2 2EX
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £985.00 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Michelle Cross is Home Manager at OSJCT Ermine House.
The 44 Residents at Ermine House are cared for by a highly dedicated and motivated team of more than 50 staff. These include Carers, Ancillary staff, Catering, Administrator, Activities Co-ordinator and Senior Carers; they are lead by the Home Manager and Head of Care
Michelle sets high standards of conduct and performance for herself and her staff. As a result Ermine House delivers a high standard of Quality Care to its Residents.
Ermine House offers compassionate, individualised residential and respite care for up to 44 residents in a homely, comfortable environment. Located on the Ermine Estate in Lincoln, the home is only a mile and a half from the city centre. It is close to local shops, library, church and thriving community. The home benefits from a direct bus route into Lincoln city centre.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Personal care. |
| Disability Support | Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Ermine House is working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
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| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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The home offers residents a real home from home in a calm and friendly environment. Cosy bedrooms look out onto landscaped gardens with raised planters, vegetable patches and water features, whilst comfortable lounges and friendly dining areas ensure residents can relax and enjoy all the usual home comforts. Residents can enjoy the daily social activities going on in the central communal areas with the hairdressing salon open during the week. Our cosy lounges give more privacy for socialising with friends and family or watching TV. Surrounded by peaceful and beautifully tendered gardens, residents can take a seat on one of the homes patios or stroll through the colourful flower beds. Our lovely landscaped gardens are there to enjoy throughout the year. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Charity |
| Communal Rooms |
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| Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Coffee Shop, Day Centre, Hairdressers, Lift. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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Each room is furnished with a single bed with bedding included, wardrobe, armchair, bedside table, carpet, sink and sink unit and curtains. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 45 |
| Number Of Ensuite Rooms | 4 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View, Unfurnished. |
| Room Facilities |
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| Alarm, Telephone Point. |
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £985.00 |
| Residential Dementia Fees From / Price Per Week | £1,130.00 |
| Respite Fees From / Price Per Week | £1,065.00 |
| Funding Types | |
|---|---|
| Local Authority | Lincolnshire |
| Region | East Midlands |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Dining Locations |
 Bedroom Dining
Lounge/Diner
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|---|---|
| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Menu |
Sample menu.pdf
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
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Activities: Whether it’s wet or dry outside, we at OSJCT feel that activities are essential in providing the best caring environment to live in. Hobbies don’t simply stop when living with us at Ermine House. We have a dedicated Activities Co-ordinator who works closely with our residents to create a programme of fulfilling activities and events, tailored around each resident’s requests, hobbies and interests. The programme of events and activities provide a source of fun and laughter, to help each resident live their life to the full and make new friendships. We are also fortunate to have the support of many volunteers of all ages from the local community, strengthening our links to this thriving town. Here is a sample of activities on offer:
With so many well-being activities for body and mind on offer, we also recognise that everyone needs some personal space for relaxation and mindfulness for personal reflection. The cosy lounges offer an opportunity for some quiet time or to host family and friends. And that’s not all: We’ve had silent discos, hoe downs, Chinese banquets, Oscar parties and so much more. Many of the activities feature Reminiscence Therapy to aid those living with Dementia to remember events, people and places using sight, touch, taste, smell and sound. Events: There's never a dull moment. We run regular activities and events for all to join including:
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| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Gardening, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions, Park, Pub. |
Laughton Way
Ermine Estate
Lincoln
Lincolnshire
LN2 2EX
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Assessment Date | 7th January 2025 |
| Published Date | 26th March 2025 |
| Current Report |
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| Historic Reports |
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| Registration Date | 16th November 2010 |
| Service Provider | The Orders Of St. John Care Trust, OX28 4BE |
OSJCT Ermine House Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Train Station nearby. |
| Places of Worship |
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| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
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| Church, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
Frequently asked questions about OSJCT Ermine House
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