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Amberley Close
Haywards Heath
West Sussex
RH16 4BG

Website

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Profile Strength
Excellent 91%
Care Type Care Home
Care Category Respite | Residential
Availability Yes
Weekly Prices From £890.00
Regulator's Rating Requires Improvement
Meet The Manager

Bindu Joseph is Care Home Manager at Oakwood Court.

"I have worked at Oakwood Court for 13 years. I get satisfaction from helping residents and seeing them happy in our home.

I have a Diploma in General Nursing, Level 3 in Health and Social Care and I am currently working towards Level 5 in Leadership and Management of Care Services.

I love my job because it's so rewarding leading a team and supporting our residents to live a bright life.

We do everything we can for them and it's brilliant to see the smiles on their faces.I look forward to meeting you and showing you around our friendly home."

Bindu Joseph

Oakwood Court is a spacious purpose built care home close to Haywards Heath town centre.

Our mission is to help people live their later life to the full and that’s exactly what we do here at Oakwood Court. We have a daily activities programme which promotes independence and encourages residents to enjoy their life long hobbies or try something new.

Each resident has a personalised care plan tailored to meet their needs. We offer short and long stays, end of life care and are dementia friendly. We are a registered residential care home for people over 65 years old.

We are delighted to have been awarded a 5* score for food hygiene.

We want residents to treat Oakwood Court as their own home, so they can welcome visitors at any time, along with pets and enjoy visits outside of the home. We are proud of our gold award from the RSPCA for our pet policy. Please come and visit us to have a tour of the home and meet our friendly staff and residents, you’re welcome any time.


Experiences of Oakwood Court care home
A tour of Oakwood Court care home in Haywards Heath
What's it like to live in one of our care homes?
Care Options We Can Provide
Support For Companionship, End of Life, Personal care.
Disability Support Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe
  • Stringent cleaning procedures throughout the care home.
  • Good supply of PPE and sanitising points across our homes.
  • Expert care team trained in infection control and a dedicated infection control champion.
  • Regular testing programme and temperature checks.
  • Spending time in our beautiful gardens, enjoying the fresh air and outdoor hobbies.
  • Pre-bookable visiting options including inside rooms and use of our visitor pods.
  • Residents move in only after receiving a negative test result.
  • A variety of new technology to keep residents connected with family and friends.
Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

Our home accommodates 35 residents and has a large comfortable lounge and a bright and airy dining room where residents enjoy a variety of freshly home cooked food. We have extensive gardens and a spacious patio. We have a smaller lounge which is ideal for families to use privately and also a mezzanine floor for those looking for a quieter space.


Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Charity

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Hairdressers, Lift, Minibus.

Our Garden
Communal Garden, Communal Patio, Seating.

How 'Smart' Are We?
Virtual Reality.

Brochures
Oakwood-Court-brochure.pdf Oakwood-Court-prices-2019-20.pdf Pet-Policy.pdf

Our Photos

Description

If you or your loved one decide to make a permanent move into one of our care homes you will have your own room. We encourage residents to personalise their room with their own belongings so they can create a homely feel and make it their own.

For example, you can bring your own bed, furniture, chairs, pictures and television. The majority of our rooms are en-suite and we also have a few double rooms which can accommodate two people.

Each room has a telephone connection so residents can have their own landline number and wi-fi. We also have guest wi-fi access throughout our care homes. Every room has a television aerial and an emergency call system in the bedroom and bathroom. We also offer residents a pendant to wear which is linked to the call system.


About Our Rooms
Number Of Rooms 35
Number Of Ensuite Rooms 35

Type Of Room
Double Room, Separate Sitting Room, Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Alarm, Freeview TV, Internet Access, Telephone Point.

Our Photos
Description

At Oakwood Court we have a range of roles including; a deputy manager, administrator, senior care assistants, care assistants, chef manager, cook, kitchen assistant, domestic, laundry assistant, handy man and activities co-ordinator. All of our employees receive mandatory training, regular one to one supervision meetings and have DBS checks.

Residents receive care 24 hours a day and our teams are supported by our 24 hour call bell system and associated assisted technology that is in place throughout the home.


Our Team
Bindu Joseph
Bindu Joseph
Care Home Manager

"I have worked at Oakwood Court for 13 years. I get satisfaction from helping residents and seeing them happy in our home.

I have a Diploma in General Nursing, Level 3 in Health and Social Care and I am currently working towards Level 5 in Leadership and Management of Care Services.

I love my job because it's so rewarding leading a team and supporting our residents to live a bright life.

We do everything we can for them and it's brilliant to see the smiles on their faces.I look forward to meeting you and showing you around our friendly home."

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £890.00
Respite Fees From / Price Per Week £881.00

Funding Types
Local Authority West Sussex
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding No
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Our Menu Pink tick icon sample menu.PNG
Our Photos
Activities Are So Important

Our activities

Our mission, to help people live their later life to the full, means we place great emphasis on our daily activities. We know how important activities are for the wellbeing of each resident and their quality of life.

We have dedicated activities co-ordinators in each of our care homes who create a fun and varied daily activities programme to reflect the current choices of our residents. Activities may be group or individual sessions, dependent on individual residents' requirements.

Activities are arranged each morning and afternoon, in addition to residents coming together to socialise or enjoy hobbies of their own. Residents enjoy trips out and spending time in the beautiful gardens surrounding each home.

Getting involved

Engaging and involving our residents is important to us. We constantly seek ideas, feedback and suggestions from our residents and their family in order to continuiously improve our service. Here are some of the more formal ways we gain feedback:

Resident meeting - Our residents meet regularly with our care home manager, they share feedback, staff updates and plan events.

Catering meeting - We hold catering meetings with our chef manager so residents can feedback about our dishes and make suggestions for the menu.

Resident satisfaction survey - Every year we formally ask residents for their feedback in a questionnaire. This is annonymous feedback about all areas of our service.

Relative satisfaction survey - It’s important that relatives or next of kin have the opportunity to share their feedback too. We conduct a questionnaire with relatives every year about our service.


Our Photos

Timetables
example activities timetable.PNG

Activities At Home
Animal Petting, Birthday Celebrations, Board Games, Card Games, Crafts, Exercise Class, Flower Arranging, Gardening, Music Entertainment, Quiz Games, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

We are very proud to have received a platinum award from the RSPCA for our pet friendly policy and we embrace the difference pets can make to our residents.

We are in our fifth consecutive year of winning a Housing Footprints award. This accolade shows that the RSPCA recognise our approach to promoting responsible pet ownership and how we acknowledge the positive difference animals can make to our residents. We have 109 pets living among our 800 residents, the majority of which live with residents who occupy our rented sheltered housing and leasehold properties.


Can You Bring Your Pet
Yes

We Welcome
Birds, Cats, Dogs, Rabbits, Reptiles.

Our Pet Policy
Pet-Policy-v3-2021.pdf

Amberley Close
Haywards Heath
West Sussex
RH16 4BG

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 2nd April 2019
Last rated 6th June 2019
Reports

6th June 2019

9th August 2016

21st August 2014

6th July 2013

18th April 2013

14th December 2011

Registration Date 21st January 2011
Service Provider Sussex Housing and Care, BN25 4LG
Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Hospital, Park, Pub, Restaurant, Shops.

Frequently asked questions about Oakwood Court

Oakwood Court was given an overall rating of "Requires Improvement" by the CQC in June 2019.
Oakwood Court provides Respite and Residential care.
Oakwood Court has 35 rooms.
Prices for Oakwood Court start from £890.00 per week.
Oakwood Court is owned by Sussex Housing and Care.
Yes. Oakwood Court does offer Residential care.
Yes. Oakwood Court does offer Respite care.
No. Oakwood Court does not provide care for people with Dementia.
Oakwood Court comes under West Sussex.
Oakwood Court does not accept Local Authority clients.
Oakwood Court does not accept NHS Continuing Healthcare clients.
Bindu Joseph is the manager of Oakwood Court.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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