Oaklands Rest Home
Book a Visit
Veals Lane
Marchwood
Southampton
Hampshire
SO40 4WW
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Live Rating | |
| Weekly Prices From | £1,189.99 |
| Regulator's Rating | Good |
Meet The Manager
Nicola Ray is Registered Manager at Oaklands Rest Home.
Nicola is our dedicated and established Registered Manager at Oaklands. Joining us in 2014 after moving from Wales with her family, Nicola has become a familiar face in the local community thanks to her ongoing efforts to ensure a strong relationship between the home and the local residents.
An extensive background in care, Nicola has been working in the sector since 1986, starting at just seventeen years old. Nicola became a qualified Psychiatric Nurse who fell in love with Elderly Care when on placement during training.
She first became a Registered Manager in 2004, achieving a BSc degree in Welfare Studies from Newport University while working as a Manager at a care home in Wales.
Outside of Oaklands, Nicola loves to recharge by reading books and spending time in nature. She has a talent for making Welsh Cakes – winning our 2026 Oaklands Welsh Cake Bake Off – and her new love is her granddaughter, who stole her heart.
Oaklands Rest Home is an award‑winning care home in Marchwood, on the edge of the New Forest in Hampshire. With 35 en‑suite bedrooms, welcoming lounges, spacious dining areas, a dedicated hobbies room and an on‑site hair and beauty salon, the home offers a warm, homely environment designed for comfort and connection.
Oaklands provides residential, dementia, respite, convalescent and day care, tailoring support to each individual. The home takes an innovative, technology‑led care approach, using tools such as acoustic night‑time monitoring, electronic medication management, AI‑assisted pain assessment and digital care planning to enhance wellbeing and give staff more time for meaningful, person‑centred care.
Transitioning into care - How we help residents and their families
Promoting Independence at Oaklands Rest Home
How Person-Centred Care Helps Residents at Oaklands Rest Home
Celebrations at Oaklands Rest Home
Meet Our Management Team at Oaklands Rest Home
How We Use Innovative Technology to Help Residents
What is the PainChek app?
Activities and Events at Oaklands
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Daily Respite Care, Palliative, Personal care, Reablement. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Nursing Specialisms | Diabetes. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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You can rest assured that the Oaklands’ team are all committed to providing an outstanding level of care, whilst keeping our residents, visitors and staff as safe as possible. And as you would expect, we continue to take every reasonable precaution and follow the daily advice provided by the government. To achieve this, we have implemented a series of new measures, which are outlined below.
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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Our home includes 35 spacious bedrooms with en-suite facilities, dedicated activities room, cosy communal lounges and spacious dining areas. |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Beauty Salon, Hairdressers, Lift. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Electronic Visitor Register, Interactive Digital Touch Table. |
| Our Photos |
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| Description |
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We encourage residents to bring their own treasured possessions, and to arrange their room as they wish, so that it really does feel like home. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 35 |
| Type Of Room |
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| Apartment, Single Room. |
| Room Features |
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| Furnished, Garden View. |
| Room Facilities |
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| Alarm, Internet Access, Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,190.00 |
| Residential Dementia Fees From / Price Per Week | £1,189.99 |
| Respite Fees From / Price Per Week | £1,190.00 |
| Funding Types | |
|---|---|
| Local Authority | Hampshire |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
| Activities Are So Important |
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It’s not just about the elderly care we provide, it’s also about making sure we help our residents live their life to the full. That’s why our team work hard to create an imaginative calendar of activities, including:
We also love a themed day or two! From a Texan barn dance to summer carnivals, our residents enjoy decorating the home and celebrating together. Of course, where’re not always on the go here at Oaklands. We all need quiet moments from time to time, which is why we make sure there are cosy corners for residents to sit back and relax with a paper or enjoy a hand massage and pampering. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Are your windows double glazed? | Yes |
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Do you use motion sensors? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have an EPC rating? | Yes |
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Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
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Do you use solar power? | Yes |
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Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
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Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
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Do you carry out projects that support wildlife? | Yes |
| Our Pets |
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Please speak to the home manager. |
| Can You Bring Your Pet |
|---|
| Yes |
Veals Lane
Marchwood
Southampton
Hampshire
SO40 4WW
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 23rd February 2023 |
| Last rated | 23rd March 2023 |
| Current Report |
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| Historic Reports |
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| Registration Date | 26th November 2010 |
| Service Provider | Marlacourt Limited, SO40 4WW |
Oaklands Rest Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park on-site. |
| Places of Worship |
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| Anglican Church. |
| Nearby Services |
|---|
| Chemist, Church, Local Walks & Bike Rides, Post Office, Pub, Restaurant, Shops, Surgery. |
Frequently asked questions about Oaklands Rest Home
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