Norwood Green Care Home

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Tentelow Lane
Southall
Middlesex
UB2 4JA

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Profile Strength
Excellent 94%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Weekly Prices From £975.00
Regulator's Rating Requires Improvement
Norwood Green Care Home logo
Meet The Manager

Miguel Norville is Care Home Manager at Norwood Green Care Home.

What makes the resident experience at Norwood Green so special? We believe it’s our real sense of ‘family’ that has kindness, friendliness and respect right at its heart.

Residents come to us for short-term respite stays, general residential or nursing care and specialist support for those living with dementia.

In every case we’re here to provide all the care each resident’s own family could wish for. You’ll find us within mature landscaped gardens in a quiet residential area overlooking the village green, close to shops and other amenities including public transport.

All areas of our home are fresh and cheerful with a choice of lively or quiet communal spaces where residents can relax with each other or welcome family and friends.


Welcome to Norwood Green Care Home
Care Options We Can Provide
Support For Companionship, Complex Care, Convalescence, End of Life, High Dependency, Mental Healthcare, Palliative, Personal care, Physiotherapy, Reablement, Rehabilitation, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Cancer, Cerebral Palsy, Crohn's Disease, Depression, Epilepsy, Heart Disease, Liver Disease, Multiple Sclerosis, Muscular Dystrophy (MD), Normal Pressure Hydrocephalus, Pain Management, Parkinson's Disease, Schizophrenia, Stroke, Ulcerative Colitis.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia.
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

The welfare, safety and happiness of residents, team members and visitors is our number one priority.  In response to the COVID-19 pandemic, our additional stringent measures are constantly reviewed to ensure we continue to meet Government and Public Health guidance, for everyone’s safety and wellbeing, whilst continuing to offer a comfortable and happy place to live, work and visit.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

Regular contact with loved ones is essential for the mental and physical wellbeing of our residents and so we are pleased to be able to offer a range of visiting options for family members and friends.  Our visiting is in line with Government guidance, which is detailed in our Visitor Guidance and Protocols.

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals here.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

Our home provides interiors and facilities that are modern and welcoming. All bedrooms are en-suite, most with views of the garden or green, and we encourage residents to make their rooms feel even cosier with items such as cherished pictures and mementos.

Residents at Norwood Green have a choice of television lounges, quiet room and a well-stocked library, all perfect places to welcome visitors. Residents also enjoy watching movies in our own private cinema. During the warmer months everyone likes to get out into our delightfully colourful and fragrant garden with its comfortable patio seating areas. We’d be delighted to show you around to experience our homely, welcoming atmosphere for yourself so please arrange to pop in for a chat.


Is Our Home Purpose Built
Yes

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Chiropodist, Cinema, Dentist, Hairdressers, Lift, Optician.

Our Garden
Communal Garden, Communal Patio, Seating.

Brochures
nor-norwood-green-brochure.pdf

Our Photos

Description

All 92 of our bedrooms are en-suite, most with views of the garden or green, and we encourage residents to make their rooms feel even cosier with items such as cherished pictures and mementos. Each room comes with phone and television points and residents have access to free wifi throughout the home. 


About Our Rooms
Number Of Rooms 92
Number Of Ensuite Rooms 92

Type Of Room
Single Room.

Room Features
Furnished, Garden View, Unfurnished.

Room Facilities
Catch up TV, Freeview TV, Internet Access, Sky/Cable TV, Telephone Point.

Our Photos
Description

Our team is made up of qualified naturally caring people who continue to build their skills with on-going training.

As well as providing excellent professional care, our entire team is dedicated to fostering a sense of home and of belonging. That means taking plenty of time to understand individual residents, their likes and dislikes, and exploring all the ways we can make them happy and comfortable. It’s all about giving our residents and their loved ones the confidence that we’re providing the very best of care, and delivering special resident experiences every day.


Our Team
Miguel Norville
Miguel Norville
Care Home Manager
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £975.00
Nursing Fees From / Price Per Week £975.00
Residential Dementia Fees From / Price Per Week £975.00
Nursing Dementia Fees From / Price Per Week £1,000.00

Funding Types
Local Authority Ealing
Region London
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Lounge/Diner
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

A critical component for good health.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents have access to Dining Room.

Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon There is a weekly menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Activities Are So Important

Another way we can help our residents to feel at home is for them to do familiar things. So our dedicated Activities Leaders gently encourage residents to carry on doing things they enjoy. If someone had a hobby or pastime they did before they arrived, we’ll encourage them to continue it with us. Or perhaps they may like to learn something new.

The important thing is that we treat every resident as an individual. If they enjoy sharing time with others, either in our home or on an organised trip out, they’re most welcome. Or, if they prefer quiet time alone, we’ll respect that too.

We run a busy activities programme, including animal therapy, religious services, days out and community visits from local school children. 


Our Photos

Activities At Home
Animal Petting, Birthday Celebrations, Excursions, Pet Therapy, Religious Services.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

Pets are allowed to visit our home.


Can You Bring Your Pet
No

Tentelow Lane
Southall
Middlesex
UB2 4JA

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Good
Well Led Requires Improvement
Caring Good
Responsive Requires Improvement
Effective Requires Improvement
Inspection Reports
Last inspected 9th August 2021
Last rated 2nd December 2021
Reports

2nd December 2021

15th August 2020

5th October 2019

18th July 2018

13th May 2017

12th August 2016

15th January 2015

5th December 2013

8th December 2012

24th January 2012

5th July 2011

Registration Date 7th December 2010
Service Provider Four Seasons (No 7) Limited, SK9 1BU
Transport
Bus Stop nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Park, Pub, Restaurant, Shops.

Frequently asked questions about Norwood Green Care Home

Norwood Green Care Home was given an overall rating of "Requires Improvement" by the CQC in December 2021.
Norwood Green Care Home provides Nursing, Dementia, Respite and Residential care.
Norwood Green Care Home has 92 rooms.
Prices for Norwood Green Care Home start from £975.00 per week.
Norwood Green Care Home is owned by Four Seasons Health Care.
Yes. Norwood Green Care Home does offer Residential care.
Yes. Norwood Green Care Home does offer Respite care.
Yes. Norwood Green Care Home does provide care for people with Dementia.
Norwood Green Care Home comes under Ealing.
Norwood Green Care Home accepts Local Authority clients.
Norwood Green Care Home accepts NHS Continuing Healthcare clients.
Miguel Norville is the manager of Norwood Green Care Home.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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