Hallmark Arlington Manor
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Wellbrook Way
Girton
Cambridge
CB3 0FW
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Profile Strength |
Excellent 98%
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|---|---|
| Care Type | Care Home |
| Care Category | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,940.00 |
| Regulator's Rating | Good |
Meet The Manager
Christine Rowney is General Manager at Hallmark Arlington Manor.
My name is Chrissy, I have worked in Health and Social care for 25 years + LMC 5 with a wealth of experience, knowledge, and passion for caring professionally for Individuals, leading teams to deliver high-quality service and care.
I am committed and dedicated to training and mentoring my team to provide compassionate, respectful relationship-centred care and to promote independence, well-being, and focus on a sense of achievement.
It's very important to me to trust and empower my team to grow and develop their skills and knowledge to be able to offer the best quality and care with confidence to every resident and to each other supporting future aspirations.
My vision is to create engaging, stimulating, welcoming, and relaxed environments that give a sense of security and a place every resident and team member can feel safe and call Home.
I love and am passionate about what I do and feel privileged to share experiences in so many people's lives.
Sitting pretty in a quiet area near Cambridge is Arlington Manor, a place where you can thrive. We're here to help with our award-winning Dementia, Nursing, Residential & Respite Care. And, relax knowing all the essentials are covered with Hallmark All-Inclusive.
Ease into life here. Experience luxury with a homely feel along with a passionate team dedicated to supporting you to live each day to the full. We know that getting older comes with its challenges but we live for every moment - big and small. So from the outset, our bighearted approach puts you and your loved ones at the centre of all we do.
Moving can feel scary so it's good to keep a few things the same. That's why we keep your family together; we welcome couples, do all we can to move your pet in and our doors are always open for loved ones to pop by. With our clever home design, you'll find a variety of rooms, vibrant cafe and green space for you to spend time enjoying cherished pastimes - you may even discover something new!
https://youtu.be/y0UyLL1c4s0
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, High Dependency, Palliative, Personal care, Reablement, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Nursing Specialisms | Diabetes, Epilepsy, Heart Disease, Liver Disease, Lung Disease, Pain Management, Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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The health, safety and well-being of residents, visitors and team members is paramount, and we can assure you that your priorities regarding safety, care, cleanliness, and enjoyment are ours too. We take this responsibility very seriously and as such, we have implemented robust infection control measures in line with Government and Public Health England and Public Health Wales advice to ensure the safety of everyone who lives and works within our homes. These measures include: Wearing PPE, Regular testing and temperature checking, Social distancing, Enhanced cleaning, COVID-19 training We are pleased to report that NHS healthcare professionals are now vaccinating residents and team members at all of our homes. We are keeping residents and relatives updated with our progress. The Covid-19 vaccination rollout programme is being driven by the local health boards in Wales and by GPs in England. Timings vary from area to area, dependent on when NHS healthcare professionals receive a supply of vaccines and how many doses they receive in each delivery. However, we are in regular contact with the health boards and our local GP surgeries for updates and are working closely with them to ensure everyone has the opportunity to be vaccinated safely and as soon as possible. With two doses of the vaccine being needed for immunisation to be fully effective, we do not expect to make changes to the measures in place at our homes until after the second dose has been delivered. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Our Building and Facilities |
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Our facilities allow residents to carry on enjoying the everyday routines they cherish, including having their weekly hair and nail appointment at the luxurious salon or catching up with friends in the vibrant cafe. Our dining rooms also have open kitchen areas to enable residents to help with the preparation of meals if they wish to and our celebrations room enables residents to still be a part big family events, from birthdays and anniversaries to a family reunion. Our care home in Cambridgeshire also features a dedicated cinema room, so residents can enjoy watching their favourite films or catch up on the latest series on Sky. Beautiful, landscaped gardens surround the home and include an outdoor activities room, enabling residents to enjoy the fresh air whilst taking part in some much-loved pastimes. |
| Is Our Home Purpose Built |
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| Yes |
| The Year Our Home Was Built |
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| 14 Nov 2018 |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Bar / Pub, Bistro, Coffee Shop / Café, Conservatory, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Chiropodist, Cinema, Coffee Shop, GP, Hairdressers, Library, Lift, Optician, Physiotherapy. |
| Our Garden |
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| Communal Garden, Communal Patio, Greenhouse, Scenic Views, Seating, Secure Garden, Sensory Garden, Vegetable Plot, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Electronic Visitor Register, Individual Heating Controls, Interactive Digital Touch Table, Reduce Plastic Use. |
| Brochures |
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| Arlington Manor Brochure.pdf |
| Our Photos |
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| Description |
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Our rooms are beautifully decorated with en suite facilities. Residents are encouraged to bring along some home comforts |
| About Our Rooms | |
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| Number Of Rooms | 85 |
| Number Of Ensuite Rooms | 85 |
| Type Of Room |
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| Double Room, Kitchenette, Single Room. |
| Room Features |
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| Balcony, Direct Garden Access, Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Alarm, Freeview TV, Internet Access, Secure Access, Tea and Coffee-making Facilities, Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,940.00 |
| Nursing Fees From / Price Per Week | £2,190.00 |
| Residential Dementia Fees From / Price Per Week | £1,990.00 |
| Funding Types | |
|---|---|
| Local Authority | Cambridgeshire |
| Region | East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Gluten-free
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Bistro
Café
Lounge/Diner
Restaurant
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| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Bistro.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
We use locally sourced and locally grown or reared food.
| Activities Are So Important |
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Our dedicated team will work closely with residents to empower them to take part in engaging activities that are tailored to their needs and based on lifestyle preferences at our care home in Cambridgeshire. These will take place both within the care home in Cambridgeshire and in Cambridge itself and the surrounding areas, and include a spot of gardening, fun fundraising days for local charities and excursions to the theatre, local exhibitions and community events. |
| Our Photos |
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| Timetables |
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| Lifestyles Activity Schedule - 25.09.23 to 01.10.23.pdf |
| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Pilates, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions, Park, Shopping, Theatre. |
| Our Pets |
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Pets by arrangement. |
| Can You Bring Your Pet |
|---|
| Yes |
Wellbrook Way
Girton
Cambridge
CB3 0FW
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 11th January 2021 |
| Last rated | 21st November 2019 |
| Reports | |
| Registration Date | 8th November 2018 |
| Service Provider | Hallmark Care Homes (Cambridge) Limited, CM12 0EQ |
4th February 2021 | Transport |
|---|
| Bus Stop nearby, Car Park on-site. |
| Places of Worship |
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| Anglican Church. |
| Nearby Services |
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| Church, Garden Centre, Golf Club, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops, Surgery. |
Frequently asked questions about Hallmark Arlington Manor
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