Milton Court Care Home

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Tunbridge Grove
Kents Hill
Milton Keynes
Buckinghamshire
MK7 6JD

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Profile Strength
Very Good 88%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Regulator's Rating Requires Improvement
Meet The Manager

Dionne Pearson is Home Manager at Milton Court Care Home.

Hello, my name is Dionne, and I am delighted to be the newly appointed Home Manager here at Milton Court.

Although I only joined Milton Court in 2021, I have brought with me over 20 years of experience within the healthcare sector and have achieved qualifications including Nursing BN(HONS), Registered Nurse and Registered Managers Award (RMA). Working in residential and nursing settings, my previous roles have included a Registered General Nurse and Deputy Manager.

Avery Healthcare, owners of Milton Court, best stands out for their high standards, drive to provide the best care possible, commitment to staff, and dementia and well-being programmes. And Milton Court is no different.  Our home boasts beautifully landscaped gardens, a cinema room to catch a film in, and lots of small lounges to create the perfect warm and friendly environment.

I look forward to welcoming you to the Milton Court community.

Dionne Pearson

A silver band signalled the opening of our residential care home in Milton Keynes, our newly refurbished nursing home in Kents Hill is one of the most respected of Milton Keynes care homes. All three floors have been refurbished and our dementia care community has its own dedicated suite. Our care home is set back from the A421 Standing Way and is easily accessible from neighbouring towns across Bedfordshire and Buckinghamshire.


Take a tour around Milton Court Care Home
Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Cancer, Crohn's Disease, Crohns, Multiple Sclerosis, Parkinson's Disease, Stroke, Ulcerative Colitis.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Violent Behaviour, Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Avery Healthcare has always made the health and safety of our residents and staff a priority, and the Covid-19 pandemic has required us to raise our exacting standards to even higher levels. That is why we are taking the innovative step to introduce a cleaning system into our care homes that is already proven to kill 99.9% of viruses, including MRSA, e-Coli, norovirus and the SARS virus (which is similar to Cov-2, which causes Covid-19).

Avery is now leading in the care sector with the testing of an established cleaning system that refreshes and sanitises a bedroom in less than an hour, with a larger capacity variant addressing communal areas. Keeping both areas clean in this way will be an effective method in how Avery care homes manage their environments, to keep them as virus and bacteria-free as possible.

All Avery homes are now equipped with Topaz Machines ready for when we can allow visiting into the homes. The system hosts two units, one larger which dispenses hand sanitiser to visitors upon arrival and exit; it also provides an important messaging display screen to advise visitors of the latest news, and the other, a smaller screen, which operates as a thermal checker so that we can support temperature checks of those entering the building. Yet another fantastic piece of technology that provides relatives with safer, more efficient visits with their loved ones.

As we’ve learned during this pandemic, we are all in this together. We want our residents, staff, and their respective families to know that when they are in an Avery care home, that it is one of the safest and cleanest places to be. We also want relatives to be confident that their loved ones are being cared for in the best possible way, and for anyone in the position of placing a loved one in to care, to have the peace of mind that an Avery home will be a clean and safe haven.

Infection Control Initiatives in place
safe-tick Air Filtration & Purification We are using air filtration and/or air purification devices within our care setting.
safe-tick Contact Tracing We have measures in place to identify and trace contact between people in our care setting.
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

Avery Healthcare has invested in outdoor garden ‘visitor pods’

The pods, are a garden room specifically designed to facilitate safe face-to-face contact with relatives and visitors. Each pod contains a floor to ceiling partition screen and a hands-free intercom so that communication is clear and safe for use. They are fitted with internal electrics and two, low-surface temperature electric panel heaters – suitable for these winter months.

Milton Court Care Home safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

LGBTQ Welcome
Contract
Avery-Healthcare-Residency-Agreement.pdf
Our Building and Facilities

Our lounges, scattered with colourful throws and rugs, make inviting spaces for friends and family to linger, let alone the residents. There’s always a place for a cosy chat – one to one conversations are a favourite activity – or for getting together in a communal activity.

Our new coffee lounge is inviting too, a lovely place for residents to take their morning drink, often with guests, after which they might use our garden for their morning constitutional and build up an appetite for lunch.


How Many Floors We Have
4

Who Owns Our Building
Private

Communal Rooms
Activities Room, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Coffee Shop, Hairdressers, Library, Lift, Minibus.

Our Garden
Communal Garden, Communal Patio, Seating.

Brochures
Well Being Brochure.pdf

Our Photos

Description

Our spacious bedrooms come with en-suite wet rooms and TVs.


About Our Rooms
Number Of Rooms 148
Number Of Ensuite Rooms 148

Type Of Room
Shared Room, Single Room.

Room Features
Furnished.

Room Facilities
Alarm, Freeview TV, Internet Access, Safe, Secure Access, Telephone Point, Wifi.

Our Photos
Description

Milton Court is a thriving, companionable environment for those who need looking after in their later years. We put our focus on the individual needs of our residents and we encourage relatives and friends to be as involved as much as possible. We love to listen and our emphasis on life stories and their incorporation into care programmes is a feature of our care community. Listening to the residents reminiscing is always fascinating and sparks off many a conversation. Out care teams love to hear about life before so much of what we take for granted today.


Our Team
Dionne Pearson
Dionne Pearson
Home Manager

Hello, my name is Dionne, and I am delighted to be the newly appointed Home Manager here at Milton Court.

Although I only joined Milton Court in 2021, I have brought with me over 20 years of experience within the healthcare sector and have achieved qualifications including Nursing BN(HONS), Registered Nurse and Registered Managers Award (RMA). Working in residential and nursing settings, my previous roles have included a Registered General Nurse and Deputy Manager.

Avery Healthcare, owners of Milton Court, best stands out for their high standards, drive to provide the best care possible, commitment to staff, and dementia and well-being programmes. And Milton Court is no different.  Our home boasts beautifully landscaped gardens, a cinema room to catch a film in, and lots of small lounges to create the perfect warm and friendly environment.

I look forward to welcoming you to the Milton Court community.

Funding Types
Local Authority Milton Keynes
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

We don’t down champagne every day, of course, that’s reserved for very special occasions. And a diet of canapés would be a bit boring! But our chef and the kitchen team do their best to make sure that every meal is a delicious experience and something to look forward to. We realise that mealtimes are an important part of home life and we like to make them sociable affairs and our food as attractively presented as it is healthy and nutritious.

Everything is cooked from fresh — although we might buy in the ice cream! – and where possible, locally sourced from around Milton Keynes. There’s always a choice on the menu and we can cater for any dietary requirement. In fact we like our residents to have what they like. Most are very appreciative of the aperitif before dinner and the scrumptious cakes and snacks that are baked every day. Come in and try them for yourself!


We Serve Food At
All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegan, Vegetarian.

Our Photos

Menu
Avery Sample Menu.pdf
Activities Are So Important

At Milton Court Care Home we put an emphasis on grasping life with both hands. Dancing round with umbrellas might not be for everyone, but we can guarantee that there will be something of interest to suit all tastes. Our Well-being Coordinators put on a full programme that also includes regular visits by local Milton Keynes schools and other groups.  Here is just a selection of what we do:

  • Singing along with Sinatra songs
  • Portrait painting
  • Making chocolate brownies
  • Going out to Stowe House and Bletchley Park
  • Growing strawberries and tomatoes
  • Keeping fit the chair way
  • Petting ponies

Where well-being is concerned, we make sure we cater for mind, body and soul. Our minibus is always on hand to take residents out and about. Milton Keynes Museum is a favourite, as is Sunday lunch down the pub or just getting out into the Buckinghamshire countryside. We take technology in our stride too and as we’ve got Wi-Fi throughout the home (and people who know how to work it) we can keep in touch with loved ones far away through Skype. Any relative or friend who would like to join us is most welcome. The more the merrier at our Milton Keynes nursing home!


Our Photos

Timetables
Avery Sample Well-Being Activities Calendar.pdf

Activities At Home
1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Painting, Quiz Games, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions, Pub.
Our Pets

Pets to be discussed with the home manager.


Tunbridge Grove
Kents Hill
Milton Keynes
Buckinghamshire
MK7 6JD

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Requires Improvement
Responsive Requires Improvement
Effective Good
Inspection Reports
Last inspected 10th November 2021
Last rated 9th December 2021
Reports

9th December 2021

16th June 2021

30th April 2021

30th December 2017

Registration Date 9th December 2016
Service Provider Avery Homes (Nelson) Limited, NN4 9BS
Transport
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Buddhist Temple, Catholic Church, Gurdwara Temple, Methodist Church, Mosque, Synagogue.

Nearby Services
Garden Centre, Hospital, Park, Pub, Restaurant, Shopping Centre, Shops.

Frequently asked questions about Milton Court Care Home

Milton Court Care Home was given an overall rating of "Requires Improvement" by the CQC in December 2021.
Milton Court Care Home provides Nursing, Dementia, Respite and Residential care.
Milton Court Care Home has 148 rooms.
Milton Court Care Home is owned by Avery.
Yes. Milton Court Care Home does offer Residential care.
Yes. Milton Court Care Home does offer Respite care.
Yes. Milton Court Care Home does provide care for people with Dementia.
Milton Court Care Home comes under Milton Keynes.
Milton Court Care Home accepts Local Authority clients.
Milton Court Care Home accepts NHS Continuing Healthcare clients.
Dionne Pearson is the manager of Milton Court Care Home.

Profile Last Updated: 10 Dec 2021 | Report this Profile

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