Milner House
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Profile Strength |
Excellent 92%
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|---|---|
| Care Type | Care Home |
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,482.00 |
| Regulator's Rating | Good |
Meet The Manager
Gary Nash is Home Manager at Milner House.
I started out as a Senior Carer and have worked my way up the ladder.
I joined Care UK in 2018 because I was keen to develop my skills in a forward-thinking organisation that’s committed to delivering superb care, and which supports its colleagues to progress.
What makes this job for me is spending time with residents and seeing them happy and enjoying life. When residents are enjoying the activities there’s a real buzz about the place.
Milner House is a spectacular care home set in a listed Victorian mansion in the leafy suburb of Leatherhead, Surrey.
The home, which provides expert residential, nursing and dementia care, retains most of its original features but has been tastefully renovated into a comfortable and practical care home. It offers a spacious environment where residents have a choice of communal and quiet lounges, as well as mature gardens and scenic views that are fully wheelchair accessible.
The friendly and welcoming lifestyle team arranges a varied daily activities programme as well as welcoming the local community for special events, with everything from summer fetes to hobbies and group activities, like film screenings and flower arranging.
| Care Options | We Can Provide |
|---|---|
| Support For | End of Life, Personal care. |
| Disability Support | Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Suppository. |
| Nursing Specialisms | Cancer, Cerebral Palsy, Epilepsy, Muscular Dystrophy (MD), Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Our Building and Facilities |
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Built in 1891, Milner House retains many of its original features, from high ceilings to large windows and landscaped gardens. However, everything has been updated to provide the latest in older people’s care. We have a hair salon, beautiful lounges and each bedroom is spacious and light, with en-suite facilities. The home and gardens are fully wheelchair-accessible. |
| Is Our Home Purpose Built |
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| No |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Chiropodist, Cinema, Dentist, Hairdressers, Lift, Optician. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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Our bedrooms are beautifully decorated with en-suite facilities. Residents are encouraged to bring along some home comforts for the personal and familiar touch. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 46 |
| Number Of Ensuite Rooms | 37 |
| We offer these types of ensuite rooms: Bathroom with Bath. | |
| Type Of Room |
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| Shared Room, Single Room. |
| Room Features |
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| Furnished, Garden View. |
| Room Facilities |
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| Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,482.00 |
| Nursing Fees From / Price Per Week | £1,712.00 |
| Residential Dementia Fees From / Price Per Week | £1,557.00 |
| Nursing Dementia Fees From / Price Per Week | £1,787.00 |
| Respite Fees From / Price Per Week | £1,692.00 |
| Funding Types | |
|---|---|
| Local Authority | Surrey |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Pureed
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Café
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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The preparation, nutritional value and presentation of food.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
There is a weekly menu.
We offer catering for special events.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
We have food theme days/nights.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
| Activities Are So Important |
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We take pride in creating comfortable, safe surroundings where there’s a warm family atmosphere, designed to promote independence and wellbeing for the people we care for. Our weekly programme of activities can range from painting to reminiscence, film shows to arts and crafts. Many residents enjoy playing card or board games. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
Ermyn Way
Leatherhead
Surrey
KT22 8TX
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 10th May 2022 |
| Last rated | 23rd June 2022 |
| Reports | |
| Registration Date | 31st October 2011 |
| Service Provider | Care UK Community Partnerships Ltd, CO4 9QB |
23rd June 2022 | Transport |
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| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
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| Anglican Church. |
| Nearby Services |
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| Church, Garden Centre, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Milner House
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