Linden House
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Profile Strength |
Very Good 88%
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|---|---|
| Care Type | Care Home |
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,650.00 |
| Regulator's Rating | Good |
Meet The Manager
Reshma Tupsy is Home Manager at Linden House.
Welcome to Linden House Care Home, located in Epsom. Surrey.
I thrive on providing excellent person-centred care and always want to go the extra mile to make our residents' wishes come true.
Having worked as the deputy manager of Linden House for a number of years, I was proud to have progressed to the role of home manager in December 2022.
The team at Linen House are the home’s greatest asset. We operate an open-door policy with a focus on great teamwork, motivating individuals, and management supporting staff and residents on the floor.
I believe that Linden House Care Home thrives thanks to our friendly team, our dementia-friendly environment, and our home-from-home feel. We are like one big happy family.
Located near to the rolling chalk downs of Epsom, Linden House is an impressive Victorian House that has been carefully converted to a first-class 32-bed care home. We're proud of the warm and welcoming atmosphere that greets every visitor to our home. The care home offers single rooms, all with private en-suite facilities. In addition, there are spacious communal areas consisting of three large lounge/sitting rooms and two dining rooms. These facilities give the image and feel of a luxurious hotel but with the added benefit of full 24-hour care.
Virtual Tour
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Mental Healthcare, Personal care. |
| Disability Support | Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame. |
| Medication | By Mouth. |
| Nursing Specialisms | Parkinson's Disease, Schizophrenia, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| To view the provider’s latest Inspection Reports, Click here. | ||
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
| Minimum Age |
|---|
| 65 |
| Our Building and Facilities |
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A sensitively converted Victorian house, Linden House benefits from a number of stunning original features that have been retained during the careful modifications during its transition to a first-class care home. |
| How Many Floors We Have |
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| 1 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Hairdressers, Lift, Stairlift. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Scenic Views, Seating, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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Our bedrooms are beautifully decorated with en-suite facilities. Residents are encouraged to bring along some home comforts for the personal and familiar touch. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 32 |
| Number Of Ensuite Rooms | 32 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
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| Shared Room, Single Room. |
| Room Features |
|---|
| Furnished, Garden View. |
| Room Facilities |
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| Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,650.00 |
| Residential Dementia Fees From / Price Per Week | £1,700.00 |
| Respite Fees From / Price Per Week | £1,650.00 |
| Funding Types | |
|---|---|
| Local Authority | Surrey |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Pureed
Vegetarian
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|---|---|
| Dining Locations |
Lounge/Diner
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A critical component for good health.
We are conducting internal and/or 3rd party food safety audits.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents have access to Dining Room.
Residents have access to a flexible meal service beyond defined times.
There is a weekly menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
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We believe that you and your visitors will be charmed by our idyllic courtyard rose garden – a colourful and serene haven that we hope will become your favourite summertime retreat. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
9 College Road
Epsom
Surrey
KT17 4HF
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Outstanding |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 19th March 2021 |
| Last rated | 6th November 2019 |
| Reports | |
| Registration Date | 28th February 2012 |
| Service Provider | Willowmead Residential Home Ltd, KT8 9LR |
7th April 2021 | Transport |
|---|
| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
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| Anglican Church. |
| Nearby Services |
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| Chemist, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops, Surgery. |
Frequently asked questions about Linden House
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