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141b Milton Road
Weston Super Mare
BS22 8AA


View Contact Details
Profile Strength
Very Good 88%
Care Type Care Home
Care Category Dementia | Respite | Residential
Availability Yes
Regulator's Rating Good
Meet The Manager

Samantha Ealden is Home Manager at Acer House Care Home.

Acer House is one of the very finest Weston-super-Mare Care Homes and is situated on Milton Road, overlooking Ashcombe Park. We offer residential care, dementia care and respite care and draw the majority of our residents from the north Somerset and Bristol areas. Acer House is home to a happy community of residents who thrive on the care and companionship we provide. Our focus is always on improving the quality of living for our residents and an emphasis on the role that they, along with their families, can make in shaping home life.

Take a tour around Acer House Care Home
Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Nursing Specialisms Cancer, Crohn's Disease, Crohns, Multiple Sclerosis, Parkinson's Disease, Stroke, Ulcerative Colitis.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Violent Behaviour, Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are confident that our care homes are now some of the very safest places to live and work.

All of our staff have been trained in additional and heightened cleansing protocols and hygiene regimes, and these are being supported by a leading sanitisation system as part of our comprehensive infection controls. Testing regimes will continue for staff, residents and visitors.

We have re-aligned the resident in-house services to meet social distance guidance from the Government, for areas such as lounges and dining rooms, and for visiting entertainers and hair dressers; we are working hard to restore these services within the ‘new normal’ circumstances as soon as we can, when lockdown rules allow.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

Avery Healthcare has invested in outdoor garden ‘visitor pods’

The pods, are a garden room specifically designed to facilitate safe face-to-face contact with relatives and visitors. Each pod contains a floor to ceiling partition screen and a hands-free intercom so that communication is clear and safe for use. They are fitted with internal electrics and two, low-surface temperature electric panel heaters – suitable for these winter months.

Acer House Care Home safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age

LGBTQ Welcome
Our Building and Facilities

Our beautifully appointed home is one of our newest in Weston-super-Mare and furnished to a high standard.

Residents can take advantage of our large, bright and airy lounges for social activities, or take some time out in the smaller, specially designed quiet lounges, which are perfect for reading a book or taking a moment for yourself.

Both of our much-loved gardens are bursting with life, mostly due to the excellent care and attention lavished upon it by our thriving gardening club. The enclosed rear garden backs onto Ashcombe Park.

The Year Our Home Was Built
1 Jan 2011

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Hairdressers, Minibus.

Our Garden
Communal Garden, Communal Patio, Seating.

Well Being Brochure.pdf

Our Photos


Our spacious bedrooms contain en-suite walk-in showers, as well as flat-screen TVs and DVD players. In addition to quality single rooms, we also have suites so that couples can use one room as a private lounge area. Downstairs rooms open out onto our front and rear gardens, which are quite and secluded.

About Our Rooms
Number Of Rooms 60
Number Of Ensuite Rooms 60

Type Of Room
Separate Sitting Room, Shared Room, Single Room.

Room Features

Room Facilities
Catch up TV, Freeview TV, Internet Access, Safe, Secure Access, Telephone Point, Wifi.

Our Photos

We believe that your later years should be as enriching as any other, and that being cared for shouldn’t mean that your quality of living is compromised, whatever your age, whatever your condition. The design of our homes and our carefully selected staff, combined with our diligent approach to each and every resident, affords them the opportunity to flourish, make new friends, maintain contact with their local communities and live a life of possibility.

Our Team
Samantha Ealden
Samantha Ealden
Home Manager
Funding Types
Local Authority North Somerset
Region South West
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Our Menu Pink tick icon Avery Sample Menu.pdf
Our Photos
Activities Are So Important

There can’t be many residential homes that have their own beach hut, but ours is one of them, and it’s right on the Weston-super-Mare sea front and very easy to get to. Soaking up the sea air and breeze is just one of the activities we do, though. Our lovely gardens, full of sweet peas, lupins and foxgloves suit the green-fingered, while inside there are plenty of singalongs, team games, quizzes and entertainment. Something for everyone. We take pride in going that extra mile: we even managed to arrange a trip on a Harley Davison for one of our ladies, who wanted to revisit her youth one more time.

We welcome many local groups, schools and societies into our retirement home and enjoy the support of the wider north Somerset community. Our Weston-super-Mare care home is situated about a mile from town and the seafront, meaning that excursions to the promenade, the beach or town centre are easy. Often we will meet with our recently opened sister care home in Clevedon and enjoy meeting some new people. We also take trips to local heritage sites and occasionally learn a lot from expert speakers from local museums and societies.

Our Photos

Avery Sample Well-Being Activities Calendar.pdf

Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions, Park.

141b Milton Road
Weston Super Mare
BS22 8AA

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 16th November 2020
Last rated 8th March 2019

28th November 2020

8th March 2019

1st July 2016

13th July 2015

1st May 2014

10th May 2013

30th August 2012

Registration Date 14th October 2011
Service Provider Avery Homes WSM Limited, NN4 9BS
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church, Mosque.

Nearby Services
Garden Centre, Hospital, Park, Pub, Restaurant, Shopping Centre, Shops.

Frequently asked questions about Acer House Care Home

Acer House Care Home was given an overall rating of "Good" by the CQC in March 2019.
Acer House Care Home provides Dementia, Respite and Residential care.
Acer House Care Home has 60 rooms.
Acer House Care Home is owned by Avery.
Yes. Acer House Care Home does offer Residential care.
Yes. Acer House Care Home does offer Respite care.
Yes. Acer House Care Home does provide care for people with Dementia.
Acer House Care Home comes under North Somerset.
Acer House Care Home accepts Local Authority clients.
Acer House Care Home accepts NHS Continuing Healthcare clients.
Samantha Ealden is the manager of Acer House Care Home.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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