Acer House Care Home
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141b Milton Road
Weston Super Mare
Somerset
BS22 8AA
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,400.00 |
| Regulator's Rating | Good |
Meet The Manager
Samantha Ealden is Home Manager at Acer House Care Home.
I have 20 years of experience within the healthcare sector and have achieved qualifications including Levels 2, 3, and 5 Health and Social Care Diplomas, PTTLS Level 3, and Level 3 Health and Safety. Working in residential and nursing settings, I have been lucky enough to have a variety of roles including, a Carer/Senior Carer, Home trainer, Housekeeping, Chef, Activities Co-ordinator, and Deputy Manager, gaining plenty of experience and valuable skills.
Within this time, I have shared many treasurable moments with the residents I have had the pleasure to meet along the way. One moment that I will cherish throughout my career was when I had the privilege to be taught how to knit by a very skilful resident living with dementia. It is such a great talent to withhold, and you will now often find me trying to join in with our knit-and-natter club.
Quality Weston-super-Mare Care Home Offering Fun and Companionship
Situated on Milton Road, overlooking Ashcombe Park, Acer House is one of the very finest Weston-super-Mare care homes. As a residential, and dementia care home in Weston-super-Mare, we draw the majority of our residents from the North Somerset and Bristol areas. Acer House Weston-super-Mare is home to a happy community of residents who thrive on the care and companionship we provide. Our focus is always on improving the quality of living for our residents with an emphasis on the role that they, along with their families, can make in shaping home life. We offer a shared care experience with our companion suites, designed for couples, siblings, or friends seeking a caring and supportive environment together.
Our beautifully appointed residence is one of the newest Weston-super-Mare care homes and is furnished to a high standard. Our spacious bedrooms contain en-suite walk-in showers as well as flat-screen TVs and DVD players. In addition to quality single rooms, we also have suites so that couples can use one room as a private lounge area. Downstairs rooms open out onto our front and rear gardens, which are quiet and secluded.
Residents can take advantage of our large, bright and airy lounges for social activities, or take some time out in the smaller, specially designed quiet lounges, which are perfect for reading a book or enjoying a moment of peace.
Both of our the much-loved gardens surrounding our Weston-super-Mare care home are bursting with life, thanks to the excellent care and attention lavished upon them by our thriving gardening club. The enclosed rear garden backs onto Ashcombe Park.
To see what we get up to at our care home in Weston-super-Mare, why not visit our dedicated Facebook page that is kept updated with all the activities and goings on in the home. Alternatively, call to speak to our friendly Home Manager, who will be happy to answer your questions or arrange to show you around Acer House Weston-super-Mare.
Take a tour around Acer House Care Home
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Nursing Specialisms | Cancer, Crohns, Crohn's Disease, Multiple Sclerosis, Parkinson's Disease, Stroke, Ulcerative Colitis. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Violent Behaviour, Wandering . |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are confident that our care homes are now some of the very safest places to live and work. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
We are on Facebook| Our Building and Facilities |
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Our beautifully appointed home is one of our newest in Weston-super-Mare and furnished to a high standard. Residents can take advantage of our large, bright and airy lounges for social activities, or take some time out in the smaller, specially designed quiet lounges, which are perfect for reading a book or taking a moment for yourself. Both of our much-loved gardens are bursting with life, mostly due to the excellent care and attention lavished upon it by our thriving gardening club. The enclosed rear garden backs onto Ashcombe Park. |
| The Year Our Home Was Built |
|---|
| 1 Jan 2011 |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Hairdressers, Minibus. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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Our spacious bedrooms contain en-suite walk-in showers, as well as flat-screen TVs and DVD players. In addition to quality single rooms, we also have suites so that couples can use one room as a private lounge area. Downstairs rooms open out onto our front and rear gardens, which are quite and secluded. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 60 |
| Number Of Ensuite Rooms | 60 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
|---|
| Separate Sitting Room, Shared Room, Single Room. |
| Room Features |
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| Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Catch up TV, Freeview TV, Internet Access, Safe, Secure Access, Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,400.00 |
| Residential Dementia Fees From / Price Per Week | £1,450.00 |
| Respite Fees From / Price Per Week | £1,500.00 |
| Funding Types | |
|---|---|
| Local Authority | North Somerset |
| Region | South West |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
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There can’t be many residential homes that have their own beach hut, but ours is one of them, and it’s right on the Weston-Super-Mare sea front and very easy to get to. Soaking up the sea air and breeze is just one of the activities we do, though. Our lovely gardens, full of sweet peas, lupins and foxgloves suit the green-fingered, while inside there are plenty of singalongs, team games, quizzes and entertainment. Something for everyone. We take pride in going that extra mile: we even managed to arrange a trip on a Harley Davison for one of our ladies, who wanted to revisit her youth one more time. We welcome many local groups, schools and societies into our retirement home and enjoy the support of the wider north Somerset community. Acer House Care Home is situated about a mile from town and the seafront, meaning that excursions to the promenade, the beach or town centre are easy. Often we will meet with our recently opened sister care home in Clevedon and enjoy meeting some new people. We also take trips to local heritage sites and occasionally learn a lot from expert speakers from local museums and societies. |
| Our Photos |
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| Activities At Home |
|---|
| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions, Park. |
141b Milton Road
Weston Super Mare
Somerset
BS22 8AA
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Assessment Date | 11th December 2025 |
| Published Date | 25th February 2026 |
| Current Report |
|
| Historic Reports |
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| Registration Date | 14th October 2011 |
| Service Provider | Avery Homes WSM Limited, NN4 9BS |
Acer House Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church, Catholic Church, Methodist Church, Mosque. |
| Nearby Services |
|---|
| Garden Centre, Hospital, Park, Pub, Restaurant, Shopping Centre, Shops. |
Frequently asked questions about Acer House Care Home
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