Loose Valley Care Centre
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15 Linton Road
Loose
Maidstone
Kent
ME15 0AG
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Respite |
| Availability | Yes |
| Weekly Prices From | £1,550.00 |
| Regulator's Rating | Good |
Meet The Manager
Diana Serban is Registered Manager at Loose Valley Care Centre.
Diana has always been passionate about nursing and healthcare; she graduated in Romania in 2005 before moving to the UK in 2008 to dedicate her career to caring for the elderly. Diana’s experience spans caring for individuals with a variety of conditions including dementia, and those with complex medical needs. Diana is proud to work as the Home Manager of Loose Valley, with an ethos to treat each resident as family and ensure that they are happy and comfortable in their home. Diana leads her team by example, and she strives to make the Home a welcoming, caring and safe environment for all her residents.
At Loose Valley Care Centre, our core values of quality, dignity and respect remain at the very heart of everything we do. We would love to invite you to pay us a visit if you're looking for a Home for your loved one, and experience the friendly, homely feel from the moment you walk through the door.
Welcome to Loose Valley Care Centre in Kent, a nursing and residential care home overlooking the picturesque and tranquil valley of Loose. Loose Valley is a beautifully converted former vicarage, sitting in three acres of beautiful, landscaped grounds, offering a friendly, relaxed, real home from home environment for all the people we care for. Everyone is treated as an individual and we support choice and independence whilst providing meaningful person-centred care.
The Home offers single room accommodation for up to 29 people, and the majority of bedrooms have ensuite facilities, as well as a lounge, dining room, bright and airy conservatory, and onsite hair salon. The extensive secure gardens feature two patio areas with wheelchair access around the perimeter.
We also employ a Physiotherapist to support residents with rehabilitation, including bespoke day care or short-term placements, helping improve peoples’ strength and overall well-being, and avoiding or reducing falls and contractures.
As part of the Nellsar Care Homes group, the team at Loose Valley are extremely proud of our caring, supportive culture which embodies empathy, inclusivity, professionalism and continuous improvement. For over 35 years, our company has been dedicated to creating warm, welcoming homes where residents feel valued, comfortable and truly part of the family. Our shared values focus on the individual, creating an inclusive environment with both residents and team members at the heart of what we do every day. And our innovative approach to nutrition and wellbeing, engaging activities, and our commitment to sustainability, means we're always looking for new and different ways to improve the experience of our residents.
Personalised care delivered with genuine kindness; that’s the Nellsar difference.
About Loose Valley Care Centre
Why choose a Nellsar home?
Nutrition and dining at Nellsar Care Homes
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Complex Care, Convalescence, Daily Respite Care, Emergency Care, End of Life, High Dependency, Nursing Dementia / EMI, Palliative, Personal care, Physiotherapy, Reablement, Rehabilitation. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Electronic Medication Management, Injection, Suppository. |
| Nursing Specialisms | Chronic Traumatic Encephalopathy (CTE), Creutzfeldt-Jakob Disease, Diabetes, Huntington Disease, Korsakoff, Normal Pressure Hydrocephalus, Pain Management, Parkinson's Disease, Posterior Cortical Atrophy, Stroke, Traumatic Brain Injury. |
| Type Of Dementia | Mild Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Loose Valley is working within the government guidelines to help protect its residents, staff and visitors. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Connectivity for resident testing, monitoring & communications |
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|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
We are on Facebook| Minimum Age |
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| 55 |
| LGBTQ Welcome |
|---|
| Yes |
| Our Building and Facilities |
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|
Loose Valley Care Centre is a converted former vicarage, sitting in three acres of beautiful, landscaped grounds, close to Staplehurst and Maidstone town centre. The Home has a capacity of up to 29 residents, with single room accommodation, the majority of bedrooms having ensuite wet room facilities. The extensive secure gardens feature two patio areas with wheelchair access around the perimeter. The building itself boasts many original period features, with cosy lounges, a spacious dining room and bright and airy conservatory. Our private grounds are abundant with wildlife, and the gardeners amongst us love wiling away the hours on our allotment growing all kinds of vegetables, planting flowers, or simply relaxing and socialising in the fresh air. |
| Is Our Home Purpose Built |
|---|
| No |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
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| Conservatory, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Beauty Salon, Chiropodist, GP, Hairdressers, Lift, Minibus, Nutritionist, Optician, Physiotherapy, Therapy Room. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Pond or Lake, Private Garden(s), Scenic Views, Seating, Secure Garden, Sensory Garden, Vegetable Plot, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
|---|
| Reduce Plastic Use, Solar Panel Heating. |
| Our Photos |
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| Description |
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Loose Valley Care Centre offers accommodation for up to 29 residents, with the majority of bedrooms having ensuite wet room facilities. We understand how important it is for our residents to feel comfortable in their new surroundings, so we encourage everyone to bring their own belongings and treasured photos or ornaments to make their rooms familiar and homely. And for our Housekeeping and Maintenance teams, no job is too big or too small to add those finishing touches. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 29 |
| We offer these types of ensuite rooms: WC and Basin, Wet Rooms. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Garden View, Step Free Access. |
| Room Facilities |
|---|
| Freeview TV, Internet Access, Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,550.00 |
| Nursing Fees From / Price Per Week | £1,700.00 |
| Respite Fees From / Price Per Week | £1,550.00 |
| Funding Types | |
|---|---|
| Local Authority | Kent |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
Restaurant
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| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Bistro.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
|---|
|
To ensure that everyone continues to enjoy their own interests and hobbies, our Recreation and Well-Being team plan daily activities and outings in our minibus, seven days a week. We’re perfectly placed for visiting Leeds Castle and Mote Park, as well as boat trips along the River Medway and days out for fish and chips at the seaside in Sheerness. We also enjoy coffee at the nearby garden centre, pub lunches and taking in shows at the Hazlitt Theatre. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Garden Centre, Local Tourist Attractions, Park, Pub, Shopping. |
15 Linton Road
Loose
Maidstone
Kent
ME15 0AG
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 31st March 2021 |
| Last rated | 23rd January 2019 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 18th January 2011 |
| Service Provider | Nellsar Limited, EN8 7AP |
Loose Valley Care Centre Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park, Car Park on-site. |
| Places of Worship |
|---|
| Anglican Cathedral, Methodist Church. |
| Nearby Services |
|---|
| Bank, Chemist, Church, Garden Centre, Hospital, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shops, Surgery. |
Frequently asked questions about Loose Valley Care Centre
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