Acacia House - Tenterden
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Ashford Road
St Michaels
Tenterden
Kent
TN30 6QA
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,600.00 |
| Regulator's Rating | Good |
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Meet The Manager
Cristian Tarus is Manager at Acacia House - Tenterden.
Cristian 10 years experience in the care sector. He has a nursing qualification which has helped in understanding how the system works and what the needs are.
His main priority for the manager is to ensure the safety of our residents and to work with everyone as a team.
Acacia house is a beautiful nursing home with a homely, family atmosphere. We provide care and accommodation for up to 47 people who require 24 hour nursing care. There are Registered Nurses on duty at all times supported by a dedicated and well-trained team of carers.
The majority of our rooms offer en-suite facilities and we have three twin rooms for couples or friends who wish to share. All rooms are fully furnished, but residents are welcome to bring their own furniture and belongings. Many of our rooms have views over the attractive grounds that surround Acacia House including a pond, lawns and many flower beds. Residents have access to the secure grounds of Acacia House, as they desire.
We have a wide range of activities and entertainment available every day, organised by our qualified activities co-ordinator, for all our residents to enjoy. Our chef cooks a delicious choice of food every day catering for all tastes.
Acacia House is situated in the picturesque Kentish village of St Michaels on the A28. Regular bus routes pass close by and all the expected amenities including post office, shops, church and recreation grounds are near to hand.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Daily Respite Care, End of Life, Mental Healthcare, Nursing Dementia / EMI, Palliative, Personal care. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Electronic Medication Management, Injection, Suppository. |
| Nursing Specialisms | Alcohol and Drugs misuse, Cancer, Cerebral Palsy, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Korsakoff, Liver Disease, Lung Disease, Multiple Sclerosis, Muscular Dystrophy (MD), Pain Management, Parkinson's Disease, Schizophrenia, Stroke, Traumatic Brain Injury. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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We are keeping up to the standards implemented by CQC. Staff are going through an enhanced training schedule prior to starting working independently. Lessons are learnt and discussed during our staff meetings. We have internal audits daily/weekly and monthly to ensure that everyone is safe and the quality of care provided is at the highest standards. |
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| Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Visitors | The provider assured the regulator that it was preventing visitors from catching and spreading infections. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Our care home provides a telephone in some of our residents’ rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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Acacia house is a beautiful nursing home with a homely, family atmosphere. We provide care and accommodation for up to 47 people who require 24 hour nursing care. There are Registered Nurses on duty at all times supported by a dedicated and well-trained team of carers. |
| Is Our Home Purpose Built |
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| No |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Chiropodist, GP, Hairdressers, Lift, Optician, Therapy Room. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Electronic Visitor Register. |
| Brochures |
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| acacia-brochure.pdf |
| Our Photos |
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| Description |
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The majority of our rooms offer en-suite facilities and we have three twin rooms for couples or friends who wish to share. All rooms are fully furnished, but residents are welcome to bring their own furniture and belongings. Many of our rooms have views over the attractive grounds that surround Acacia House including a pond, lawns and many flower beds. Residents have access to the secure grounds of Acacia House, as they desire. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 47 |
| Number Of Ensuite Rooms | 44 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
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| Shared Room, Single Room. |
| Room Features |
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| Direct Garden Access, Furnished, Step Free Access. |
| Room Facilities |
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| Internet Access, Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,600.00 |
| Nursing Fees From / Price Per Week | £1,800.00 |
| Residential Dementia Fees From / Price Per Week | £1,700.00 |
| Nursing Dementia Fees From / Price Per Week | £1,800.00 |
| Respite Fees From / Price Per Week | £1,700.00 |
| Funding Types | |
|---|---|
| Local Authority | Kent |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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We have a wide range of activities and entertainment available every day, organised by our qualified activities co-ordinator, for all our residents to enjoy. |
| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Dancing, Excursions, Flower Arranging, Gardening, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions, Park, Shopping. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Is your boiler less than 15 years old? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use digital care plans? | Yes |
| Can You Bring Your Pet |
|---|
| Yes |
| How We Help With Your Pet |
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| Feeding. |
| We Welcome |
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| Cats, Dogs. |
Ashford Road
St Michaels
Tenterden
Kent
TN30 6QA
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 3rd November 2020 |
| Last rated | 16th September 2017 |
| Current Report |
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| Historic Reports |
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| Registration Date | 3rd November 2010 |
| Service Provider | Acacia Number 1 Limited, CT16 3EL |
Acacia House - Tenterden Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park on-site. |
| Places of Worship |
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| Anglican Church. |
| Nearby Services |
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| Chemist, Church, Garden Centre, Golf Club, Park, Post Office, Pub, Restaurant, Shops, Surgery. |
Frequently asked questions about Acacia House - Tenterden
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