Layston Grove Care Home

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Profile Strength
Excellent 92%
Care Type Care Home
Care Category Dementia | Respite | Residential
Availability Yes
Weekly Prices From £1,285.00
Regulator's Rating Good
Meet The Manager

Samantha Campbell is Manager at Layston Grove Care Home.

As Home Manager I am in charge of the quality of care we deliver. I am proud to be responsible for everything that I and my team do. Managing Layston Grove is both challenging and rewarding as I have to ensure our high standards are met and we deliver our promise of providing the best care, every day to every one.

Samantha Campbell

Layston Grove is located in the beautiful historic town of Buntingford in the district of East Hertfordshire. Buntingford is Hertfordshire’s smallest town making it small enough to feel like a village and retaining a strong community for all who live here. 

Our staff are equipped with the latest technology enabling them to view and update care records instantly; allowing them to devote more of their time to listen and respond to your needs. Our friendly, well-trained staff understand that every individual has different needs, therefore we take the extra time to get to know your likes, dislikes, passions and hobbies. In doing this we can support and care for you in the best and most comfortable way. We can also accommodate those seeking short term respite.

The home operates an all inclusive policy and the fees reflect this, there are no extra charges.



Layston Grove
Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We don’t mix floors. 28 day testing, staff wear full ppe and are covid tested weekly along with twice weekly LFT’s. New residents or anyone returning from appointments are in 14 day isolation and are barrier nursed as a precaution. Not mixing with public without ppe, no public in building and staff having to temp check and ppe everyday before work.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

Built over three floors, our home includes a cinema, library, garden room, hair and beauty salon, numerous lounges and secure landscaped gardens.

Our purpose-built home is expertly designed around residential and dementia care. Expert touches include “line of sight” architecture, making it easier for you to get around, providing reassurance that staff can easily see you and are always at hand. As we build our homes from scratch, we are able to invest in the latest technology and materials to ensure they are optimally equipped for now and the future, transforming the way our care is managed and delivered.


Is Our Home Purpose Built
Yes

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Cinema, Library.

Our Garden
Communal Garden, Seating, Secure Garden.

Our Photos

Description

Our bedrooms are beautifully decorated with en suite facilities. Residents are encouraged to bring along some home comforts for the personal touch.


About Our Rooms
Number Of Rooms 66
Number Of Ensuite Rooms 66

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Telephone Point.

Our Photos
Description

Meet our fabulous team of kind, dedicated, and passionate staff who have been specially selected and trained to provide the very best care with compassion, warmth and respect.


Our Team
Alicia Bradon
Alicia Bradon
Marketing and Communications Manager

Alicia came on board at the outset of Halcyon Care Homes and has always offered excellent knowledge of social media, as well as its benefit in providing a platform from which Halcyon could grow. Alicia has been instrumental in the recruitment phase and the planning of events within the home.

Her career path is a prime example of Halcyon Care Homes’ commitment to the future. Alicia is both determined and hardworking and, having never previously worked in a caring environment, she has learned quickly and become a welcome smile in both homes. Alicia enjoys spending time getting to know the residents and ensuring the team and our residents are full of positivity.

Alicia has shown a commitment to Halcyon Care Homes by completing a postgraduate course in marketing and social media.

Arvind Kumar
Arvind Kumar
Regional Hospitality Manager

Arvind Joined the Care Home Sector in 2019 as Hospitality Services Manager. Arvind has been a part of the hospitality industry since 2003, mostly working in top-class hotels in India and London before making a move to Care Home Sector.

Arvind’s role as Hospitality Manager is to support and mentor the team to provide consistent quality and to deliver relationship-centred care to all our lovely residents. It’s the little things that count and Arvind prides himself on attention to details.

Arvind feels especially privileged to be part of residents’ lives at their time of need. Particularly when he can see residents benefitting from the rich and meaningful programs, running in our care homes.

Arvind is proud to work with an outstanding team of people who share the same values, Arvind looks forward to always doing his best to serve others.

Daniel Rowark
Daniel Rowark
Managing Director

As Managing Director, Daniel is responsible for leading the home teams to ensure the quality of service provided is of the highest standards for all residents. he will be working alongside the wider Halcyon team and General Managers in order to achieve this, promoting a positive, engaged and empowered culture.

"I am incredibly proud to be appointed as Managing Director for Halcyon Care Homes; joining the company in June 2020, with absolute passion and excitement to lead the teams in delivering the highest standards of quality care."

“If the team are treated as individuals then in turn, this will be emulated in the care that they provide. I have enjoyed each step of my journey and look forward to the journey yet to come with Halcyon Care Homes."

Emma Oldershaw
Emma Oldershaw
Group HR Manager

Emma commenced her early career in a business support and recruitment role where she soon realised her passion for people and the importance of having an effective team in order to achieve business goals and objectives. In 2008, Emma’s chose to move into a HR support role where she achieved her Certificate in Personnel Practice (CPP) and CIPD qualifications to enhance and improve her chosen career path. Emma moved into the Health & Social Care sector in 2012 and this is where her true passion has evolved. With a strong focus on recruiting the right people, ensuring they are offered the opportunity to be the best they can be, with the correct support, training, and career development opportunities.

Gabriella Davies
Gabriella Davies
Chief Financial Officer

Gabriella brings over twenty years’ experience across the spectrum of finance roles.  She qualified as a Chartered Management Accountant in September 2007 having spent her early finance career within fashion retail and manufacturing organisations including T K Maxx and Levi Strauss which gave her the opportunity to work across a broad range of roles and obtain her qualifications. 

Gabriella joined Halcyon as CFO in March 2020 whilst undertaking an Executive MBA at Cranfield University which she completed in December 2020. She has responsibility for overseeing the group finance function and the creation and delivery of quality information across the group’s internal and external stakeholders.

Jessica Tilson
Jessica Tilson
Executive Assistant

Jess is a crucial cog in the day-to-day running of Halcyon Care Homes and is always on hand to help in any way she can, and always with a smile. She is the go-to person in the group for any administrative issues. Jess develops excellent relationships in the homes with staff, residents and their relatives. Her colleagues highly respect Jess for her friendly professionalism as well as her extensive knowledge and support.

“Together, we can provide a caring, high-quality person-centred environment our staff and residents can be proud of. I thoroughly enjoy my role and I’m excited to support the growth of Halcyon Care Homes. Creating a good quality of living and fulfilling lives in a supportive, safe and comfortable environment really does make a difference to
the residents’ lives.”

Lee Underwood
Lee Underwood
Facilities Manager

Lee comes to the role of Facilities Manager at Halcyon Care Homes following a wealth of experience in the social care sector. Lee started his journey in social care as a care assistant at a home in Ipswich before utilising his college qualifications in Arboriculture and Horticulture and becoming the homes’ gardener. Lee has since worked as a Regional Gardener and then Regional Estates team member, supporting homes with maintenance, refurbishment, and commissioning projects. In 2020, following 6 years with his previous company, Lee decided to make the move to Halcyon Care Homes, joining Marham House Care Home as their Maintenance Officer.

Louise Chilvers
Louise Chilvers
Learning and Development Manager

Louise is the Learning and Development Manager for Halcyon Care Homes and has developed an inclusive Induction programme for all new and existing team.

Louise has helped commission new homes in the past and worked with her team and colleagues within an Outstanding Care Home. Louise is responsible for the additional learning and supports all team within Halcyon Care Homes to provide person centred care to all Residents. Louise updates the Homes Training Matrix and ensures that the training all Team receive is line with the Care Certificate and the CQC key lines of enquiry.

Mark McDonald
Mark McDonald
Regional Director

Mark McDonald has worked across the health and social care sector for over twenty years. With a passion for the delivery of exemplary care, Mark has a comprehensive knowledge of senior healthcare operations with a strong record of achievement throughout his career.

Mark has worked across a number of different companies in senior roles leading teams through mentoring and teaching to provide high quality care. He has a proven track record of achievement including being the first registered manager to achieve an Outstanding CQC rating whilst working for another care provider in Suffolk.  This was followed by the achievement of a second Outstanding rating following the operational recommissioning and refurbishment
of a home in Essex.

Michael Whitehead
Michael Whitehead
CEO

“Our aim is to provide the highest standards of quality care in a luxury, modern environment. We embrace the opportunity to make a difference to our residents’ lives. We believe that moving into a Halcyon Care Home should enrich our residents lives and enable them to maintain contact with their local communities.”

Samantha Campbell
Samantha Campbell
Manager

As Home Manager I am in charge of the quality of care we deliver. I am proud to be responsible for everything that I and my team do. Managing Layston Grove is both challenging and rewarding as I have to ensure our high standards are met and we deliver our promise of providing the best care, every day to every one.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,285.00

Funding Types
Local Authority Hertfordshire
Region East
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

We pride ourselves on the quality of our catering and the range of choice available to residents daily, with menus carefully designed with nutrition in mind. We promote individual wellbeing through a positive and enjoyable dining experience; every resident can eat in pleasant settings and we offer full support with eating and drinking if needed so they remain hydrated and well-nourished.


We Serve Food At
All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegetarian.

Our Photos

Menu
Sample Menu.png
Activities Are So Important

A robust activity plan designed and planned with our residents’ input, incorporating their needs and choices. Our Lifestyle Manager and team will be the leaders and point of contact for any suggestions to support the engagement.


Our Photos

Timetables
Activity Plan.png

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Crafts, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Painting, Quiz Games, Religious Services, Reminiscence, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

Unfortunately, we don’t accept pets


Keen Avenue
Buntingford
Hertfordshire
SG9 9SU

Regulator: CQC

Category Rating
Overall Good
Safe Requires Improvement
Well Led Good
Caring Good
Responsive Good
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/0f9039a3-e017-475c-9434-d4d141d5543f
Report Published 17th March 2021
Registration Date 27th March 2018
Transport
Bus Stop nearby, Car Park.

Places of Worship
Anglican Church.

Nearby Services
Garden Centre, Park, Pub, Restaurant, Shops.

Frequently asked questions about Layston Grove Care Home

Layston Grove Care Home was given an overall rating of "Good" by the CQC in March 2021.
Layston Grove Care Home provides Dementia, Respite and Residential care.
Layston Grove Care Home has 66 rooms.
Prices for Layston Grove Care Home start from £1,285.00 per week.
Layston Grove Care Home is owned by Halcyon Care Homes.
Yes. Layston Grove Care Home does offer Residential care.
Yes. Layston Grove Care Home does offer Respite care.
Yes. Layston Grove Care Home does provide care for people with Dementia.
Layston Grove Care Home comes under Hertfordshire.
Layston Grove Care Home accepts Local Authority clients.
Layston Grove Care Home accepts NHS Continuing Healthcare clients.
Samantha Campbell is the manager of Layston Grove Care Home.

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