Knowle Gate Care Home

What we're doing to keep residents & visitors safe
We are confident that our care homes are now some of the very safest places to live and work.

All of our staff have been trained in additional and heightened cleansing protocols and hygiene regimes, and these are being supported by a leading sanitisation system as part of our comprehensive infection controls. Testing regimes will continue for staff, residents and visitors.

We have re-aligned the resident in-house services to meet social distance guidance from the Government, for areas such as lounges and dining rooms, and for visiting entertainers and hair dressers; we are working hard to restore these services within the ‘new normal’ circumstances as soon as we can, when lockdown rules allow.

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Some residents choose to spend time in their own rooms, others prefer to socialise in the bistro cum café or the garden; it’s up to them. But coffee mornings are very popular with everyone.

The bistro leads on to a hair and beauty salon, TV and computer areas and an upstairs cinema room, though there is always a cosy nook to be found, where residents can sit quietly away from noise and screens.

Residents have their own spacious rooms with en-suite showers and as many of their personal belongings as they can fit in. Precious and significant mementoes and photos often prove valuable and interesting talking points. 

We like our residents to remember the past at the same time as keeping up with the present. You can find them admiring a Shire horse, watching sport on the telly or even Skyping a grandchild who lives far away. Age is no barrier to learning new tricks! We keep bodies active too with yoga classes, keep-fit exercise classes and morning walks round the grounds. Our veranda on the first floor provides an excellent grandstand view of the rugby games at the Sihillians Sports Club.

Our resident who tickles the ivories is very popular with his companions, who need no encouragement to join in with the old-time songs he plays. Professional entertainers come in to sing as well, we arrange church services on a Sunday, and firework nights and barbecues brighten up the evenings. Our Wellbeing Coordinators at Knowle Gate Care Home are always busy dreaming up new ways of keeping everyone engaged.

We are very active in the surrounding Solihull community and our bus can often be seen on excursions out and about across the West Midlands or simply down the road at one of Knowle’s fine pubs.

Pets to be discussed with the home manager.

Knowle Gate Care Home Care Home - Care Quality Commission (cqc.org.uk)

Knowle Gate Care Home Care Home - Care Quality Commission (cqc.org.uk)