Kiwi House
Book a Visit
59 Coleman Street
Derby
Derbyshire
DE24 8NL
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,010.00 |
| Regulator's Rating | Good |
Meet The Manager
Jeanette Heath is Home Manager at Kiwi House.
Kiwi House Care Home offers residential, dementia, respite, and daycare in Alvaston
This family-run care home in Alvaston, Derby offers award-winning, luxury and high-quality residential and dementia care. Our friendly, well-trained team ensures person-centred care with residents encouraged to lead an enriched life, supported by our engaging social programme packed full of clubs, trips out, and regular entertainment.
Each care suite has lounges, lifestyle kitchens and dining rooms, a range of large en-suite bedrooms, cinema, pub, hair salon and spa bathrooms. Overlooking Kiwi Park, our pleasant sensory gardens have patio seating areas. Residents with dementia are supported with sensory areas, reminiscence activities and memory boxes.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, Palliative, Personal care. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Electronic Medication Management. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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Great news, There’s no need to book online but please call at least 10 minutes ahead so we can expect you. Unless you have an exemption certificate you are asked to wear a mask at all times within our homes along with any other PPE provided to you by our team upon entry. Please speak to the manager if your loved one may be distressed by you wearing a mask. When departing please wash your hands before making your way to the reception. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Admission | The provider assured the regulator that it was admitting people safely to the service. |
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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Each care suite has lounges, lifestyle kitchens and dining rooms, a range of large en-suite bedrooms, cinema, pub, hair salon and spa bathrooms. Overlooking Kiwi Park, our pleasant sensory gardens have patio seating areas. Residents with dementia are supported with sensory areas, reminiscence activities and memory boxes. |
| Is Our Home Purpose Built |
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| Yes |
| The Year Our Home Was Built |
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| 31 Jan 2017 |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Bar / Pub, Bistro, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Chiropodist, Cinema, Coffee Shop, Dentist, GP, Hairdressers, Lift, Minibus, Optician, Smoking Area, Spa. |
| Our Garden |
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| Communal Garden, Communal Patio, Greenhouse, Private Garden(s), Seating, Secure Garden, Sensory Garden, Summer House, Vegetable Plot, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Individual Heating Controls, Reduce Plastic Use, Virtual Reality. |
| Our Photos |
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| Description |
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Our bedrooms are beautifully decorated with en-suite facilities. Residents are encouraged to bring along some home comforts for the personal and familiar touch. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 78 |
| Number Of Ensuite Rooms | 78 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Direct Garden Access, Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Alarm, Catch up TV, Freeview TV, Private Patio, Safe, Sky/Cable TV. |
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,010.00 |
| Funding Types | |
|---|---|
| Local Authority | Derby |
| Region | East Midlands |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Bistro
Café
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
4 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Bistro.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
| Activities Are So Important |
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Our residents enjoy a varied and engaging program of activities and events, designed to enhance the physical, mental and spiritual well-being of all our residents. From creative activities such as painting, baking and gardening, to regular visits from entertainers such as singers, dancers and musicians, religious services and outings, our activities are intended to inspire and engage our residents as individuals and as a community.We pride ourselves on well-being. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Cooking, Flower Arranging, Gardening, Painting. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
59 Coleman Street
Derby
Derbyshire
DE24 8NL
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
| Inspection Reports | |
| Last inspected | 16th December 2021 |
| Last rated | 12th January 2022 |
| Current Report | |
| Historic Reports | |
| Registration Date | 1st July 2016 |
| Service Provider | Kiwi House Care Home Limited, LE10 2DJ |
Kiwi House Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby. |
| Places of Worship |
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| Anglican Church. |
| Nearby Services |
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| Bank, Chemist, Church, Library, Local Walks & Bike Rides, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery. |
Frequently asked questions about Kiwi House
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