Kendal Care Home
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| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Regulator's Rating | Good |
Meet The Manager
Graham Burrell is Home Manager at Kendal Care Home.
"My nursing career saw me predominantly working in complex dementia services, and eventually led me to become a Home Manager. I have enjoyed 10 years as a successful home manager and am very proud to be in my third year at Kendal Care Home.
I am committed and passionate about my role at Kendal Care Home, which provides a warm and welcoming environment to our residents and their families. Our team delivers high-quality, individualised care and forges great relationships with our families."
Kendal Care Home is a trusted choice for high-quality residential, nursing, and specialist dementia care in a peaceful location on Burton Road in Kendal.
The purpose-built home supports up to 120 residents across three thoughtfully designed floors, each tailored to specific care needs – including general nursing, EMI nursing, and palliative care. With 38 beautifully appointed en-suite bedrooms and 82 modern nursing suites, every room has adjustable beds, personal call systems, and individual climate control, ensuring comfort and safety 24/7.
Kendal Care Home offers more than care—it offers community, dignity, and a real sense of home.
Residents are welcomed into spacious, stylish living areas that promote independence and well-being. Whether you're looking for residential care, long-term nursing support, or specialist dementia care, the experienced team provides personalised care plans that adapt to each resident's individual needs and preferences.
Residents can enjoy the landscaped gardens, outdoor seating areas, and dedicated gardening spots outside. Inside, the bright and airy glass conservatory is a favourite space to relax and socialise, whatever the weather.
Discover the difference in life at Kendal Care Home. Book a visit today—we’d love to welcome you and show you around.
Kendal Care Home, Cumbria LA9 7JA
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| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Nursing Dementia / EMI, Palliative, Personal care. |
| Disability Support | Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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Kendal Care Home is working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
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Air Filtration & Purification | We are using air filtration and/or air purification devices within our care setting. |
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Our care home provides a telephone in some of our residents’ rooms. |
Social media provides an up to date window on the activities within a provider's setting.
We are on Facebook| Minimum Age |
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| 18 |
| Our Building and Facilities |
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The home offers a range of communal facilities such as a beautiful fully stocked bar and bistro cafe, large lounges plus cinema facilities, dining rooms, and smaller quiet rooms or family lounges which can even be suitable for private dining. All areas are easily accessible with large lifts to support movement between floors. Our home has a spacious, flat level landscaped garden with beautiful colourful plants and a barbecue area as well as many seating areas for the enjoyment of residents and their guests. We employ full-time maintenance and housekeeping staff on the premises and our continued investment ensures high standards and a clean and safe environment. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Bar / Pub, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Beauty Salon, Chiropodist, Cinema, Coffee Shop, Dentist, GP, Hairdressers, Lift, Minibus, Optician, Physiotherapy. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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Our home offers a modern yet classical smart decor, with a range of living options from single occupancy to companion rooms – all with en-suite and shower facilities. Rooms are furnished to a high standard with 24-hour call system, flat screen TV, telephone and broadband facilities. However, we welcome residents to personalise their room with their own belongings and our in-house maintenance staff are always on hand to help. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 120 |
| Number Of Ensuite Rooms | 120 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
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| Shared Room, Single Room. |
| Room Features |
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| Furnished, Garden View, Step Free Access, Unfurnished. |
| Room Facilities |
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| Alarm, Catch up TV, Freeview TV, Internet Access, Sky/Cable TV, Telephone Point. |
| Our Photos |
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| Funding Types | |
|---|---|
| Local Authority | Westmorland and Furness |
| Region | North West |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Staff sit with the residents they support when they dine.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
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Our home assists residents in developing and maintaining their social interests and engaging in meaningful activities. This is supported by all our staff but especially by our dedicated activity staff who help co-ordinate programmes for our residents according to their choices and individual hobbies. On any particular day, our residents could be enjoying a drive in a car or mini-bus, participating in reminiscence workshops, planting their favourite flowers in the garden, or enjoying a cinema afternoon with a glass of champagne. Residents can freely entertain their guests in the communal and private areas of the home, or in the privacy of their own bedroom. Our home has an in-house hairdressing and beauty salon offering the opportunity for a well deserved pampering. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Gardening, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
Burton Road
Kendal
Cumbria
LA9 7JA
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 18th January 2022 |
| Last rated | 5th August 2021 |
| Current Report |
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| Historic Reports |
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| Registration Date | 24th June 2013 |
| Service Provider | Abbey Healthcare (Westmoreland) Limited, NW9 7BT |
Kendal Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Car Park on-site. |
| Nearby Services |
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| Hospital, Restaurant, Shops. |
Frequently asked questions about Kendal Care Home
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