Jackmans Lodge
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The Mount
St. Johns Hill Road
Woking
Surrey
GU21 7RG
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,400.00 |
| Regulator's Rating | Good |
Meet The Manager
Karen Baker is Manager at Jackmans Lodge.
Karen has worked in Health & Social Care for forty years, working with older people, dementia, end of life & learning disabilities. She has a certificate in Management and a degree in Business.
Jackmans Lodge is a small, family-oriented home in the heart of Woking, somewhere residents are well repected and included in daily life. Our stable, long-serving team—including a manager and senior carers have 10+ years working at Jackmans Lodge. They are familiar faces around the home, providing hands-on personal care. We hold the Gold Standards Framework Platinum Award for end-of-life and advanced care, have excellent Local Authority inspection outcomes, and are rated “Good” by the CQC across the board. Our smaller size means higher staffing ratios and quicker, more meaningful interactions that build trust and reduce loneliness. We invest in our people with ongoing training, mentoring and wellbeing, ensuring consistent, reliable care. With 20+ years of compassionate, consistent service, Jackmans Lodge is a place where residents feel safe, valued and at home
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Palliative, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
|
Infection Control Champion, Infection Control Notice Board , Observations undertaken regarding Infection Control, Infection Control Workshops, Infection Control Inspection via Surrey Heartlands NHS ( Best Practice Noted on Report ) Weekly /Monthly Audits |
||
| Infection Control Initiatives in place | ||
|---|---|---|
 |
Independent Assessments | We have been independently assessed in our approach to infection control. |
|
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
| Minimum Age |
|---|
| 65 |
| Our Building and Facilities |
|---|
|
At Jackman’s Lodge, we are proud of our care home facilities and have a delightful selection of ensuite bedrooms. Spread over two floors, these rooms feature specialist expert care and support, along with all other facilities that our residents need. One of the main benefits of our care home facilities is our idyllic gardens. Elderly residents can spend quality time outside socialising, gardening, and relaxing in our secure and quaint grounds. Our beautifully landscaped gardens provide a quiet haven for all of our residents to enjoy throughout the year. |
| Is Our Home Purpose Built |
|---|
| No |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Hairdressers, Lift. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access. |
| Our Photos |
|---|
| Description |
|---|
|
All of the rooms at Jackman’s Lodge are bright and spacious, and many boast views of our well kept gardens. We are pleased to provide all our elderly residents with individual rooms and adjoining wetrooms – to help promote privacy, independence and ensure a comfortable living space. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 30 |
| Number Of Ensuite Rooms | 30 |
| We offer these types of ensuite rooms: Bathroom with Bath, Wet Rooms. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Balcony, Direct Garden Access, Furnished, Garden View, Step Free Access. |
| Room Facilities |
|---|
| Balcony, Internet Access, Wifi. |
| Our Photos |
|---|
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,400.00 |
| Residential Dementia Fees From / Price Per Week | £1,400.00 |
| Respite Fees From / Price Per Week | £1,400.00 |
| Funding Types | |
|---|---|
| Local Authority | Surrey |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Pureed
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
|
| Dining Styles |
A la Carte
Room Service
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Room Service
A critical component for good health.
4 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
|---|
|
Whether our residents choose to get involved in group activities or would simply like to relax in their room or communal garden, there is something for everyone to enjoy at our boutique care home. We are here to provide a welcoming environment for all of our senior residents to thrive in. |
| Activities At Home |
|---|
| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
|
Do you use LED light bulbs? | Yes |
|
Are your windows double glazed? | Partial |
|
Is your boiler less than 15 years old? | Yes |
|
Do you have an EPC rating? | Yes |
|
Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
|
Do you monitor your waste? | Yes |
|
Do you train your team on recycling practices? | Yes |
|
Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
|
Do you measure your energy consumption? | Yes |
|
Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
|
Do you use digital payslips? | Yes |
|
Do you use online rotas? | Yes |
|
Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
|
Do you carry out projects that support wildlife? | Yes |
|
Do you compost? | Yes |
| Our Pets |
|---|
|
Pets are not allowed at Jackman's Lodge. |
| Can You Bring Your Pet |
|---|
| No |
The Mount
St. Johns Hill Road
Woking
Surrey
GU21 7RG
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 24th July 2019 |
| Last rated | 30th August 2019 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 1st August 2018 |
| Service Provider | Jackman's Lodge Ltd, GU1 3QH |
Jackmans Lodge Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park, Car Park on-site. |
| Places of Worship |
|---|
| Anglican Church. |
| Nearby Services |
|---|
| Church, Golf Club, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Jackmans Lodge
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