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Profile Strength
Very Good 87%
Care Type Care Home
Care Category Nursing | Dementia | Residential
Availability Yes
Weekly Prices From £1,200.00
Regulator's Rating Requires Improvement
Meet The Manager

Alison Fallowfield is Care Home Manager at Ivy Court.

I am proud to be Home Manager. It is a stunning home with everything anyone could need on offer here. I see my role here as providing the best possible care to the residents. I enjoy the challenges care home life can present and take my responsibilities very seriously, striving to maintain a safe and happy environment, promote great care and make a positive difference to all our residents’ lives.

There is an enthusiastic and compassionate team working here with me delivering the highest standards of residential, nursing and palliative care. As Home Manager I want to support my team and ensure their professional development as well as my own, something Caring Homes provides a lot of support for.

Ivy Court is a purpose built Nursing Home in Norwich offering the highest standards of residential, nursing and specialist dementia care for up to 71 elderly residents.

We benefit from being in a quiet residential location, while still being close enough to our local transport links for easy access to other parts of Norwich and the wider Norfolk area.

Our home has been purpose built to provide a complete care pathway for our residents – with residential, nursing and dementia care all available in one location. This means that residents at Ivy Court can feel confident in the knowledge that their home can cater for them both now and in the future, if their care needs were to change.

Our home is fully registered with the Care Quality Commission and has Hospitality Assured accreditation.

Norfolk is known for its incredible coastline and sites of significant historical interest. The area is most famous for the Norfolk Broads, some 125-miles of navigable waterways and many areas of outstanding natural beauty.

We operate an open visiting policy at Ivy Court, where residents can share visits with loved ones at the times that are most convenient for them. We have separate spaces available for private parties, as well as for special family occasions, so please get in touch if you would like to find out more.


Take a virtual tour of Ivy Court
Care Options We Can Provide
Support For Companionship, Palliative, Personal care.
Disability Support Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Medication By Mouth, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
60

Our Building and Facilities

Our bedrooms and communal areas at Ivy Court have all been beautifully designed and furnished, with every bedroom benefiting from their own en suite facilities. Many of our ground-floor rooms have private access to our tranquil and secure landscaped and sensory gardens, while many upstairs bedrooms feature their own private balconies.

Our outstanding facilities have been designed to the highest standards. We have kitchenettes in the dining areas to enhance communal living, as well as a range of seating areas where residents can relax together over a tea or coffee.

Indoor Facilities:

  • Secure Entrance
  • Nurse Call System
  • Receptionist (Weekdays)
  • Receptionist (Weekends)
  • Visitors' Toilet
  • Café or Bistro on site
  • Hair Salon on site
  • Free WiFi in Communal Areas
  • Cinema Room
  • Private Dining Room
  • Activity Room
  • Assisted Bathroom
  • Assisted Shower Room
  • Library
  • Lift
  • Bariatric Room
  • Nurses Station
  • Physiotherapists Room
  • Quiet Lounge
  • Television Lounge
  • Outdoor Terrace/Patio with Furniture
  • Dining Room(s)
  • Tray/Room Service
  • Self Serve Kitchenette
  • Themed Food Events
  • Activity Timetable
  • Visiting Entertainment
  • External Trips
  • Memory Boxes
  • Air Conditioning
  • Hand Rails
  • Dementia Orientation Signage (D)
  • Wheelchair Accessible
  • Hoists
  • Pets Allowed
  • Fire Alarm & Sprinkler System
  • Resolved Corridors (D)
  • In-House Head Chef
  • In-House Laundry
  • In-House Handyman
  • Visiting Window Cleaners
  • Visiting Landscape Gardeners
  • Visiting Library
  • Visiting Multi-Faith Clergy
  • Ambient Music
  • Computer/Tablet Access for Residents
  • Care Fee Planning Advisory Service
  • Daily Newspapers

Outdoor Facilities:

  • Car Park
  • Bike Rack
  • Extensive Grounds
  • Sensory/Dementia Garden
  • Landscaped Garden
  • Greenhouses
  • Raised Beds (Gardening)
  • Vegetable Garden
  • Near Bus Stop
  • Near Train Station
  • Bus Stop Outside
  • New Build Development
  • Urban Environment
  • Rural Environment
  • Minibus Service
  • Fully Secure Garden
  • Visit Any Day or Time

Care Facilities:

  • Nutrition Plan
  • Reminiscence Therapy
  • Physiotherapist (Visiting)
  • GP (Visiting)
  • GP (Retained)
  • Occupational Therapist (Visiting)
  • Retained Registered General Nurse (RGN)
  • Visiting District Nurses
  • Daily Cleaning Service
  • In-House Laundry
  • Qualified Dementia Care Staff
  • Trained Dementia Care Staff
  • Registered Mental Health Nurse (Visiting)
  • Hospitality Assured Accreditation
  • ISO 9001 Accreditation
  • Internal Quality Assurance Team
  • Individual Care Plan
  • Continence Advisory Service
  • Activities Co-ordinators

Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Activities Room, Bistro, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Cinema, GP, Hairdressers, Library, Lift, Minibus, Physiotherapy.

Our Garden
Communal Garden, Communal Patio, Greenhouse, Seating, Secure Garden, Sensory Garden, Vegetable Plot, Wheelchair Friendly Access.

Brochures
ivy-court-care-home-brochure.pdf

Our Photos

Description

Room Facilities

  • En-Suite Emergency Call Point
  • Level Deck Shower
  • En-Suite Basin
  • En-Suite WC & Basin
  • En-Suite WC, Basin & Shower
  • En-suite Automated Lighting
  • Free Swing Doors
  • WC/Shower Grab Rails
  • Nursing Bed
  • Double Aspect Rooms Available
  • Private Terrace/Patio From Bedroom
  • Private Balcony From Bedroom
  • Lowered Cill Heights
  • Secure Patio Area
  • Television
  • Television with Freeview
  • Television with HD Freeview
  • Fully Furnished
  • Bring Your Own Furniture
  • Colour Contrast Walls (D)
  • Free WiFi in Bedrooms
  • Movement Alarm (D)
  • Window Limiters
  • Padded Headboard
  • Locks on Rooms
  • Big Button Telephone
  • High Contrast Walls, Carpets (D)
  • WC Visible From Bed (D)
  • Traditional Fixtures & Fittings (D)
  • Plants (D)
  • Easy Grip Door Handles
  • Easily Coverable Mirrors (D)

About Our Rooms
Number Of Rooms 71
Number Of Ensuite Rooms 71

Type Of Room
Single Room.

Room Features
Balcony, Furnished, Unfurnished.

Room Facilities
Alarm, Balcony, Catch up TV, Freeview TV, Internet Access, Private Patio, Sky/Cable TV, Telephone Point.

Our Photos
Description

All Caring Homes colleagues are given appropriate training and support to carry out their roles effectively.

Our specialist group of activities co-ordinators make sure there are a range of mental, physical and social activities for our residents to participate in and enjoy.

Our highly skilled and passionate care team are committed to providing the best possible care for our residents. We designed Ivy Court to enable mobility in a safe environment, and our highly trained team are very experienced at supporting residents to be as independent as possible.

Every team member receives our unique ‘Living in My World’ dementia training which is accredited by City and Guilds. It highlights the importance of meaningful activities and a stimulating environment for people living with dementia, as well as addressing clinical aspects of care.


Our Team
Alison Fallowfield
Alison Fallowfield
Care Home Manager

I am proud to be Home Manager. It is a stunning home with everything anyone could need on offer here. I see my role here as providing the best possible care to the residents. I enjoy the challenges care home life can present and take my responsibilities very seriously, striving to maintain a safe and happy environment, promote great care and make a positive difference to all our residents’ lives.

There is an enthusiastic and compassionate team working here with me delivering the highest standards of residential, nursing and palliative care. As Home Manager I want to support my team and ensure their professional development as well as my own, something Caring Homes provides a lot of support for.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,200.00

Funding Types
Local Authority Norfolk
Region East
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

At meal times, our experienced and trained head chef, creates a huge choice of meals to suit every palate. Light, airy and temperature controlled dining rooms, make the perfect environment for our residents to enjoy their meals. Our residents also have the option of eating meals in their own room, thanks to our popular and reliable room service.

Regardless of the time of day, our residents will not go hungry, thanks to our round the clock snack menu, offering healthy and filling food choices.


We Serve Food At
Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegan, Vegetarian.

Our Photos

Menu
EXAMPLE MENU.PNG
Activities Are So Important

Our specialist group of activities co-ordinators make sure there are a range of mental, physical and social activities for our residents to participate in and enjoy.

A packed schedule of games, activities and trips means there is a social event to suit every resident's taste. Residents are able to take pleasure in a range of entertainment options, including singers and dance troupes, from the various types of visiting entertainment.


Our Photos

Timetables
EXAMPLE PROGRAMME.PNG

Activities At Home
Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Dancing, Exercise Class, Flower Arranging, Gardening, Music Entertainment, Painting, Reminiscence, Themed Events, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions, Park, Shopping.
Our Pets

Cats and dogs are welcome in our centre (by arrangement), providing friendship and a special kind of therapy to our residents.


Ivy Road
Norwich
Norfolk
NR5 8BF

Regulator: CQC

Category Rating
Overall Requires Improvement
Safe Requires Improvement
Well Led Inadequate
Caring Requires Improvement
Responsive Requires Improvement
Effective Requires Improvement
Read More https://api.cqc.org.uk/public/v1/reports/abea3e11-944a-4bc4-9684-65689b7edd95
Report Published 2nd April 2020
Registration Date 1st July 2015
Transport
Bus Stop nearby, Car Park on-site.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Park, Pub, Restaurant, Shops.

Frequently asked questions about Ivy Court

Ivy Court was given an overall rating of "Requires Improvement" by the CQC in April 2020.
Ivy Court provides Nursing, Dementia and Residential care.
Prices for Ivy Court start from £1,200.00 per week.
Ivy Court is owned by Caring Homes.
Yes. Ivy Court does offer Residential care.
No. Ivy Court does not offer Respite care.
Yes. Ivy Court does provide care for people with Dementia.
Ivy Court accepts Local Authority clients.
Ivy Court accepts NHS Continuing Healthcare clients.
Alison Fallowfield is the manager of Ivy Court.

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