10-12 Carlisle Road
Eastbourne
East Sussex
BN20 7EJ
Care Type | Care Home |
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Care Category | Residential | Nursing | Dementia | Respite |
Availability | Yes |
Weekly Prices From | £1,150.00 |
Regulator's Rating | Good |
Tess Sterling is Registered Manager at Ingham House.
Tess is a Registered Nurse with a wealth of experience within the Healthcare Industry including the NHS.
Ingham House was established as a Residential Care Home in 1988 by Christine and Barry Taylor and remains a family business to this day.
Ingham House strives to provide a safe and homely environment for its residents. We promote dignity, independence and choice. It is important to us that each resident is treated as an individual and assisted in fulfilling their personal ambitions in all aspects of daily life.
Visitors are always welcome to Ingham House and may join us for meals if they wish. Many of our events are open to friends and family, invitations are usually included in our quarterly newsletter. There is adequate on street parking and a visitor’s car park at the front of the building.
Care Options | We Can Provide |
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Support For | Companionship, Nursing Dementia / EMI, Palliative, Personal care. |
Disability Support | Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame. |
Medication | By Mouth, Change Catheter, Injection, Suppository. |
Nursing Specialisms | Diabetes. |
Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
Dementia Behaviour | Mild Forgetfulness. |
Dementia Specialisms | Alzheimer's. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
What we're doing to keep residents & visitors safe | ||
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We are working within the government guidelines to help protect our staff and clients. |
Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. | |
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
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In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
Regulator: CQC | ||
Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. | |
View the provider’s latest Inspection Reports. |
Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Minimum Age |
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65 |
Our Building and Facilities |
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Ingham House is made up of two large Victorian houses which are connected by a sunny walkway. There is also a new purpose built wing which overlooks the large mature garden. The spacious communal areas comprise of a main lounge, where residents often watch television. The conservatory, where most of our activities take place and a quiet lounge, for reading or listening to music. |
Is Our Home Purpose Built |
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No |
Who Owns Our Building |
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Private |
Communal Rooms |
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Activities Room, Conservatory, Library, Sitting Rooms, TV Lounges. |
What Else Do We Provide |
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Chiropodist, Hairdressers, Library, Lift, Minibus. |
Our Garden |
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Communal Garden, Private Garden(s), Seating, Wheelchair Friendly Access. |
How 'Smart' Are We? |
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Reduce Plastic Use. |
Our Photos |
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Description |
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All rooms located above the ground floor are accessible by a passenger lift or chair lift. Most rooms are now en-suite and all are decorated to a high standard in keeping with the period features of the home. Each room is fitted with a call system and a flat screen television. |
About Our Rooms | |
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Number Of Rooms | 40 |
Type Of Room |
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Single Room. |
Room Features |
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Furnished, Unfurnished. |
Room Facilities |
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Internet Access, Wifi. |
Weekly Fees Start From | Fee |
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Residential Fees From / Price Per Week | £1,150.00 |
Funding Types | |
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Local Authority | East Sussex |
Region | South East |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | No |
We Accept NHS Continuing Healthcare | Yes |
We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
Styles of Food | Gluten-free Halal Kosher Pureed Vegan Vegetarian |
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Dining Locations | Bedroom Dining Restaurant |
Dining Styles | Hot Trolley Room Service |
Hospitality | Guests are welcome for dinner (Covid permitting) |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
Activities Are So Important |
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At Ingham House we have an extensive calendar of events and a dedicated activities team, who strive to tailor activities to meet individual interests. |
Our Photos |
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Activities At Home |
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1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crosswords, Excursions, Knitting / Embroidery, Painting, Quiz Games, Religious Services, Reminiscence, Themed Events, Word Games. |
Activities Outside Our Home |
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Garden Centre, Local Tourist Attractions, Shopping, Theatre. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
Do you use LED light bulbs? | Yes | |
Are your windows double glazed? | Yes | |
Is your boiler less than 15 years old? | Yes | |
Do you have an EPC rating? | Yes |
The sourcing of goods and the landfill/recycling journey
Do you monitor your waste? | Yes | |
Do you train your team on recycling practices? | Yes | |
Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
Do you measure your energy consumption? | Yes | |
Is your boiler less than 15 years old? | Yes |
In-home and community projects that protect the environment
Do you carry out projects that support wildlife? | Yes | |
Do you compost? | Yes |
Our Pets |
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Please speak to the home manager. |
Can You Bring Your Pet |
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Yes |
10-12 Carlisle Road
Eastbourne
East Sussex
BN20 7EJ
Current Ratings | |
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Overall | Good |
Safe | Good |
Well Led | Good |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Last inspected | 17th March 2022 |
Last rated | 28th April 2022 |
Current Report |
Ingham House Care Home - Care Quality Commission (cqc.org.uk) |
Historic Reports |
Ingham House Care Home - Care Quality Commission (cqc.org.uk) |
Registration Date | 13th December 2010 |
Service Provider | Ingham House Limited, BN20 7EJ |
Transport |
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Bus Stop nearby, Car Park, Train Station nearby. |
Places of Worship |
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Anglican Church, Catholic Church, Mosque. |
Nearby Services |
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Church, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
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