Hollie Hill Care Home
Book a Visit
| Care Type | Care Home |
|---|---|
| Care Category | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,390.00 |
| Regulator's Rating | Good |
Meet The Manager
Jackie Glenn is Home Manager at Hollie Hill Care Home.
"As a care professional for over 20 years, I bring a wealth of understanding and compassion to my role of Home Manager here at Hollie Hill. I have always been passionate about people. My goal is to empower people to live well, deliver quality care and drive positive outcomes for everyone at Hollie Hill."
Residents come to us for brief respite stays, general residential and nursing care or specialised support for those living with dementia. In every case we’re here to provide all the care their own family could wish for.
You’ll find us on the outskirts of Stanley within easy reach of the A1(M), local shops and amenities including public transport. Durham’s charming city centre is just six miles away.
All areas of our home are fresh and cheerful with a choice of lively or quiet communal spaces where residents can relax with each other or welcome family and friends.
Our home regularly receives visits from local nursery children, which always puts a smile on our residents’ faces. We also have weekly visits from pet therapy dogs, which has found to be greatly beneficial to our residents. Our home has furry residents, a cat, dog, and peacock, which our residents absolutely adore.
Outside, we are currently developing a sensory garden for our residents who suffer with dementia, to provide a stimulating and enjoyable outside experience.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, End of Life, Palliative, Personal care, Physiotherapy. |
| Disability Support | Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Hollie Hill is working within the government guidelines to help protect its staff and clients. |
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| Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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Hollie Hill provides interiors and facilities that are modern and welcoming. We have en-suite bedrooms and we encourage residents to make their rooms feel even cosier with personal touches such as cherished pictures and mementos. Residents have bright, spacious lounges for TV and conversation, all perfect places to meet with visitors. In the warmer months people also enjoy stepping out through our French doors into landscaped gardens with their patio area and the lovely sights, sounds and scents of our sensory garden. We’d be delighted to show you around to experience our homely, welcoming atmosphere for yourself so please arrange to pop in for a chat. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Chiropodist, Dentist, Lift, Optician. |
| Our Garden |
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| Communal Garden, Communal Patio, Seating, Sensory Garden. |
| How 'Smart' Are We? |
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| Reduce Plastic Use. |
| Our Photos |
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| Description |
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All 61 of our rooms have a TV point and residents have access to WiFi throughout the home. We encourage all residents to make their bedrooms feel even more cosy by adding personal touches such as cherished pictures, mementos and items of furniture. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 62 |
| Number Of Ensuite Rooms | 61 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View, Step Free Access, Unfurnished. |
| Room Facilities |
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| Catch up TV, Freeview TV, Internet Access, Sky/Cable TV. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,390.00 |
| Nursing Fees From / Price Per Week | £1,520.00 |
| Residential Dementia Fees From / Price Per Week | £1,450.00 |
| Respite Fees From / Price Per Week | £1,490.00 |
| Funding Types | |
|---|---|
| Local Authority | County Durham |
| Region | North East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Restaurant
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| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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Another way we can help our residents to feel at home is for them to do familiar things. So our dedicated Activities Leaders gently encourage residents to carry on doing things they enjoy. If someone had a hobby or pastime they did before they arrived, we’ll encourage them to continue it with us. Or perhaps they may like to learn something new. The important thing is that we treat every resident as an individual. If they enjoy sharing time with others, either in our home or on an organised trip out, they’re most welcome. Or, if they prefer quiet time alone, we’ll respect that too. Our home regularly receives visits from local nursery children, which always puts a smile on our residents’ faces. We also have weekly visits from pet therapy dogs, which has found to be greatly beneficial to our residents. Our home has furry residents, a cat, dog, and peacock, which our residents absolutely adore. Outside, we are currently developing a sensory garden for our residents who suffer with dementia, to provide a stimulating and enjoyable outside experience. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Crafts, Excursions, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Reminiscence. |
| Activities Outside Our Home |
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| Local Tourist Attractions, Shopping. |
| Our Pets |
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We allow pets to come and visit us. |
| Can You Bring Your Pet |
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| No |
Durham Road
Stanley
County Durham
DH9 6QZ
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last rated | 26th June 2018 |
| Current Report |
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| Historic Reports |
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| Registration Date | 22nd September 2025 |
Hollie Hill Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Car Park. |
| Places of Worship |
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| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
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| Restaurant, Shops. |
Frequently asked questions about Hollie Hill Care Home
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