Hillbeck Residential Care Home
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Roundwell
Bearsted
Maidstone
Kent
ME14 4HN
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,065.00 |
| Regulator's Rating | Inadequate |
Meet The Manager
Mr Kevin Jhowry is Home Manager at Hillbeck Residential Care Home.
Hillbeck Care Home is situated in the beautiful Kent countryside, on the outskirts of the village of Bearsted, near Maidstone. Bearsted is a traditional English village with a number of quaint cottages, village pubs, restaurants as well as a large village green which hosts a variety of sporting and social activities.
Care at Hillbeck is delivered in a sensitive and respectful manner and aims to promote our residents’ physical and mental health. Our hope for people choosing to come to Hillbeck is that it will become their home and not just the place where they live. We strive to provide a high quality of care within a comfortable environment that feels alive.
A move into residential care leads to many changes for both the individual and their families and our aim is to make these changes as painless as possible by showing that residential care can be an enjoyable and positive experience. Clients are encouraged to join in with a wide range of daily activities that include arts and crafts, weekly films, cookery, bingo, music and movement, and therapeutic activities. Regular outings are arranged for those that are physically able, such as trips to the seaside and opportunities to watch nearby sporting events like a game of cricket or football on the local village green.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, End of Life, Palliative, Personal care, Support for Couples. |
| Disability Support | Hearing Impairment, Physically Frail, Requires Hoist , Visual Impairment, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Wandering . |
| Dementia Specialisms | Alzheimer's, Mixed Dementias, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Our care home has WiFi in some of our residents’ rooms. Mobile Phone Network Coverage (mobile “signal”) Our care home has mobile phone signal in some of our residents’ rooms. Telephone for external calling Our care home provides a telephone in some of our residents’ rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 50 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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Hillbeck is currently able to provide accommodation and high-quality care for sixty residents living with dementia. The majority of rooms have en-suite facilities and there are three twin rooms for couples or friends who wish to share. Some of our rooms have views of the grounds whilst others enjoy views of the countryside. All bedrooms are tastefully decorated and furnished, although clients are welcome to bring in small items of their own furnishings to personalise their rooms. Along with the main communal areas, we have several large, bright lounges with televisions, where residents can enjoy their favourite programmes, participate in group activities or simply relax and enjoy the view from the windows, which overlook the beautiful grounds. There is ample seating for residents and their visitors in the communal areas but should clients require more privacy, they are welcome to entertain visitors in their rooms. Hillbeck is blessed with a wealth of garden space, some of which is used as a large patio area where residents can sit and enjoy the good weather. We have a separate area with a large polytunnel where residents are encouraged to grow plants and vegetables.
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| Is Our Home Purpose Built |
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| No |
| The Year Our Home Was Built |
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| 1 Jan 2015 |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Chiropodist, Dentist, GP, Hairdressers, Lift, Nutritionist, Optician. |
| Our Garden |
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| Communal Garden, Communal Patio, Sensory Garden, Vegetable Plot. |
| How 'Smart' Are We? |
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| Reduce Plastic Use. |
| Brochures |
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| Hillbeck-Care-Home-in-Bearsted-Brochure.pdf |
| Our Photos |
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| Description |
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All our bedrooms are tastefully decorated to a high standard and are fully furnished, containing a wardrobe, chest of drawers, bedside cabinet, armchair and a nurse call bell system which is used to alert staff to the room should a resident require assistance. We have both single and double rooms available with en-suite facilities and welcome and encourage our residents to bring in items of their own furnishings to personalise their rooms. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 60 |
| Number Of Ensuite Rooms | 57 |
| Type Of Room |
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| Double Room, Single Room. |
| Room Features |
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| Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Alarm, Internet Access, Safe, Secure Access, Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,065.00 |
| Funding Types | |
|---|---|
| Local Authority | Kent |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Pureed
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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To help our residents make new social connections, as well as to promote physical and mental well-being, we encourage them to take part in the wide range of activities that we organise. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Dancing, Exercise Class, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Religious Services, Residents' Committee, Singing, Themed Events, Visiting Entertainment. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions, Pub. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Are your windows double glazed? | Yes |
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Do you use motion sensors? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have an EPC rating? | Yes |
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Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
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Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use digital care plans? | Yes |
| Can You Bring Your Pet |
|---|
| Yes |
| We Welcome |
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| Cats, Dogs, Others (subject to review). |
Roundwell
Bearsted
Maidstone
Kent
ME14 4HN
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Inadequate |
| Safe | Inadequate |
| Well Led | Inadequate |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Assessment Date | 29th January 2025 |
| Published Date | 7th March 2025 |
| Current Report |
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| Historic Reports |
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| Registration Date | 3rd December 2010 |
| Service Provider | Charing Hill Limited, ME7 5AY |
Hillbeck Residential Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Catholic Church. |
| Nearby Services |
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| Garden Centre, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Hillbeck Residential Care Home
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