Hilderstone Hall

Hilderstone
Nr Stone
Staffordshire
ST15 8SQ

Website

Tel: 01889 505468

Care Provider: Barchester Healthcare Homes Limited

Care Type Care Home
Care Category Nursing, Dementia, Respite.
Availability Call for details
Overall CQC Rating Good
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Meet The Manager

Elizabeth Walsh is General Manager at Hilderstone Hall.

I have a background in community nursing and palliative care. I have been managing care homes since 2009, and I am passionate about the delivery of high quality, person-centered care. I enjoy the being a part of the lives of those we support, and I have learned so much from every care setting I have worked in.

I loved working within a large, structured, supportive company, whose philosophy is so closely matched to mine. I want to continue to develop and maintain an excellent care experience at Hilderstone Hall.

Elizabeth Walsh

Hilderstone Hall offers 24-hour nursing care and has a dedicated Memory Lane Community, which provides high quality dementia care for those we support. We also offer day care and respite care for people who want short-term breaks. Our highly skilled and dedicated care team are dedicate to meeting the needs of residents and their loved ones. Our care home is set in the beautiful countryside of Staffordshire in the tranquil village of Hilderstone.

As a Grade II listed building, Hilderstone Hall has retained many of its original features, and is set in a large landscaped garden with wheelchair access and seating areas to enjoy the view. The garden features a lovely 600-year old Lebanese Cedar and a lake at the bottom of the garden.

The activity team work closely with the Stone Alzheimer’s and Stroke Group, providing support and assistance when needed. The home has a minibus for day trips, a massage therapist who visits once a month, a hairdresser who visits twice weekly and a mobile sweet shop that visits every third week of the month.

Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Bed Bound, Wheel Chair Bound, Walking Frame, Physical Disability, Physically Frail, Requires Hoist .
Medication By Mouth, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.
Respite Care Yes
Minimum Age
65

Our Building and Facilities

Hilderstone Hall offers bespoke nursing care with a dedicated Memory Lane community for people living with dementia. Each room has a telephone socket, en-suite facilities and a television. We encourage families to bring in personal items and small pieces of furniture so that newcomers can decorate their living space. Please feel free to call the home if you have any questions about the care and facilities we offer.


How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, TV Lounges, Sitting Rooms, Coffee Shop / Café, Bar / Pub.

What Else Do We Provide
Chiropodist, GP, Physiotherapy, Hairdressers, Overnight Guest Stay, Minibus, Assisted Bathroom, Lift.

Our Garden
Communal Garden, Vegetable Plot, Sensory Garden.

Our Photos

Description

Accommodation

  • Double rooms
  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Nurse call system
  • Overnight visitor facilities
  • Room with garden views
  • Secure access to building
  • Smoke detectors
  • Thermostatic radiators

About Our Rooms
Number Of Rooms 51

Type Of Room
Single Room, Double Room.

Room Features
Furnished, Unfurnished, Step Free Access, Garden View.

Room Facilities
Freeview TV, Sky/Cable TV, Internet Access, Secure Access, Alarm, Catch up TV.

Our Photos
Description

We strive to make life at Barchester care homes as stimulating and fulfilling as possible and are committed to ensuring independence, dignity and choice in every aspect of daily life.

From carers and nurses to activities co-ordinators and chefs, our compassionate staff are all trained to use a person-centred approach and spend time getting to know every individual in order to learn what they like and what is important to them.

We offer bespoke nursing care and a dedicated Memory Lane community for people with dementia. Each new admission is dealt with very delicately, so as not to rush them. A lot of preparations go into a new resident moving into the home, including the creation of detailed care plans and risk assessments. We also encourage families to have as much input into their loved one's care as possible, so we can ensure that our services are as person-centred as they can be. In our latest CQC inspection, we received a 'Good' rating.


Our Carers
Rebecca Rowe
Rebecca Rowe
Head of Memory Lane

Joined 2000

Becky Rowe has worked at Hilderstone Hall since 2000. Becky started as a Care Assistant and has worked her way up to Senior Carer and Head of Memory Lane. Becky has gained her NVQ Level 2 since being at Hilderstone in addition to her Level 4 in Dementia Care.

Lynn Beaman
Lynn Beaman
Residential Care Manager

Joined 2000

Lynn has worked at Hilderstone since 2000. She has worked her way up from a Care Assistant to a Senior Carer and she is now the Residential Care Manager. Lynn has gained her NVQ Level 3 in Health and Social Care, in addition to her Level 4 in Dementia Care, whilst working at Hilderstone. Lynn enjoys close relationships with residents, loved ones and the rest of the team. She is always cheerful and positive and she is a very popular character within the home.

Trudi Turner-McIntosh
Trudi Turner-McIntosh
Administrator

Joined March 2019

My name is Trudi, and I have over 25 years’ administration experience. I have worked at Hilderstone Hall since March 2019 and thoroughly enjoy working with the residents and their families.

Gemma Birch
Gemma Birch
Activities Coordinator

Joined 2017

Hi, my name is Gemma and I am the Activities Coordinator here at Hilderstone Hall.

I am 27 years old, when I left college (where I trained for 3 years to be a chef straight from school), I perused my career for 6 years as a cook at Staffordshire police, until I went on to work in mental health, with Autism being a huge part of my career in adults and children. I have always been so passionate about wanting to make people happy in their lives.

I came to Hilderstone in 2017 as a carer, mainly specialising in dementia, memory lane. I finished my NVQ2 in health and social care here also. I have built many fantastic relationships with all our residents over the 18 months, so to have the opportunity as an activities coordinator gives me great hope for my exciting future ahead with the residents here. 

Sid Lewis
Sid Lewis
Activities Coordinator

Joined September 2019

I joined the team in September 2019. I am retired from the police force after 30 years’ service. I have worked in activities since 2017 and look forward to my future here at Hilderstone.

Rachel Stubbs
Rachel Stubbs
Admin Assistant

Joined April 2019

My name is Rachel Stubbs and I have over 5 years’ experience working in the care sector. I have worked at Hilderstone Hall since April 2019. I thoroughly enjoy working alongside all the staff members to assist residents and relatives. When I am not at work, I care for my mother-in-law and also help to run our family farm.

Jake Chadwick
Jake Chadwick
Head Chef

Hello, my name is Jake Chadwick and I am the Head Chef here at Hilderstone Hall. I have been with Barchester since 2010 and started as a young Kitchen Assistant and eventually progressed to the role of Head Chef, as I have a passion for food that looks good and tastes great.

I am hoping for many more years in this role and I am always looking to improve on our currently high standards. I work with a small hospitality team who all have a great eye for detail and we recently received a food hygiene rating of 5, which we are all incredibly proud of. 

Ian Stangroom
Ian Stangroom
Head of Maintenance

Joined June 2017

Ian has been at Hilderstone Hall since June 2017, when he transferred from another Barchester home. Ian has a high standard of workmanship and he deals efficiently with general repairs and maintenance issues, keeping a safe working environment and secure home for residents, staff and visitors.

Natalie, Sue & Jo
Natalie, Sue & Jo
Hospitality Team

Our hospitality team serve up freshly produced, healthy and delicious meals throughout the day.

Tania Lane
Tania Lane
Head Housekeeper

Tania is passionate about making our home welcoming and inviting. She enjoys making our home sparkle and loves the challenge of her role.

Lesley, Victoria & Wendy
Lesley, Victoria & Wendy
Housekeeping Team

Our housekeeping team takes pride in ensuring that the home is always clean, tidy and smells fresh for residents, visitors and fellow staff members.

Michelle, Steve & Sam
Michelle, Steve & Sam
Carers

These are the three members of our care team, all of whom have welcoming smiles and personalities. They have a wealth of experience between them.

Norman Perry
Norman Perry
Resident Ambassador and Dementia Specialist

Joined March 2017

I started my career as a Teacher in 1966, teaching primary school children aged 7-12. I came to Hilderstone Hall in March 2017 and have got involved with various projects including being spokesperson for our Residents.  I went on a Dementia Training course and I am now our Resident Dementia Specialist and work in our Memory Lane community.  I have also kept my old job as Elvis! 

The Importance Of Meal Times

Food and Nutrition at Hilderstone Hall

Our catering team at Hilderstone Hall consists of experienced chefs who ensure that the nutritional and dietary requirements of each person we care for are met. Our chefs deliver a fantastic selection of delicious and nourishing food, whilst also catering to any individual requirements, taking into account any likes and dislikes. Snacks are also offered throughout the day and night for residents who feel a little peckish between meals. Please see below for a taste of what we offer on the menu.

Dietary requirements

For residents that have difficulties in swallowing we modify the menu of the day so that is it a soft, palatable dish. To support our chefs in producing these dishes, our hospitality and Chef Academy organises theory and practical workshops. Working in partnership with Nutricia, our practical workshops involve all chefs and deputy managers learning about dysphagia and producing these modified menus. The chefs work with the chef trainer to prepare fork mashable and thick puree meals to the correct consistency, taste and presentation. The deputy managers can then ensure all modified menus served are presented correctly for our residents.

Attracting top chefs

Our chefs are recruited on the basis of an interview with the regional hospitality support team and the manager for the home. Selection also involves a practical element where potential cooks are asked to cook for and meet a panel of people living in the home. Chefs take their job extremely seriously and our annual Chef competition sees our chefs battle it out in regional heats and then at a national final for the accolade of 'Barchester's Chef of the Year'.


We Serve Food At
Breakfast, Lunch, Dinner.

Dietary Options
Vegetarian, Vegan, Pureed, Diabetic.

Our Photos

Menu
SAMPLE BREAKFAST MENU.pdf SAMPLE ALTERNATIVE MENU.pdf SAMPLE DAILY MENU.pdf
Activities Are So Important

Our activities team are, first and foremost, devoted to each and every resident in the home, and strive to ensure that their interests, hobbies, capabilities and individual requests are met to the highest standard. This could include one-to-one chats, hand massages, reading, music therapy, flower arranging, movement to music, arts & crafts, gardening and baking. We also have regular fun, adventurous and stimulating trips, where we encourage families and loved ones to join us. We have close links with the Alzheimer's Society, the local primary school, and Trinity Skills who come to sing with residents. All the staff at Hilderstone Hall participate in activities with residents, offering encouragement, stimulation and interaction for everyone involved, providing the most fulfilling experience possible.


Our Photos

Activities At Home
Music, Singing, Painting, Crafts, Board Games, Exercise Class, Card Games, Themed Events, Birthday Celebrations, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions, Shopping.

Hilderstone
Nr Stone
Staffordshire
ST15 8SQ

Category Rating
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/cb9cd518-5cae-48df-99ac-073cbe2eb17c
Report Published 10th May 2019
Registration Date 15th February 2011
Transport
Car Park on-site.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Pub.

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