Hilderstone Hall
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Hilderstone
Nr Stone
Staffordshire
ST15 8SQ
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,120.00 |
| Regulator's Rating | Good |
Meet The Manager
Charlotte Lownds is General Manager at Hilderstone Hall.
Hello, I'm Charlotte, the Acting General Manager at Hilderstone Hall. I joined the home in early 2024, initially as a Bank Nurse before progressing into the post of Deputy Manager and now acting General Manager. I had previously visited Hilderstone Hall when working for the NHS as a Community Nurse and Practice Nurse, and I was delighted to have the opportunity to work here. The home is stunning. I was drawn to the beautiful countryside setting and the residents and staff here are remarkable.
I am a Registered General Nurse and have additional qualifications alongside my nursing degree in disease management, specialising in diabetes and respiratory conditions. I am passionate about encouraging and promoting high standards for delivery of person-centred holistic care. Outside of work I am kept busy with my family, my two pooches, and I am a lover of holidays – I always make sure the next one is in the planning!
Hilderstone Hall offers 24-hour nursing care and has a dedicated Memory Lane Community, which provides high quality dementia care for those we support. We also offer day care and respite care for people who want short-term breaks. Our highly skilled and dedicated care team are dedicate to meeting the needs of residents and their loved ones. Our care home is set in the beautiful countryside of Staffordshire in the tranquil village of Hilderstone.
As a Grade II listed building, Hilderstone Hall has retained many of its original features, and is set in a large landscaped garden with wheelchair access and seating areas to enjoy the view. The garden features a lovely 600-year old Lebanese Cedar and a lake at the bottom of the garden.
The activity team work closely with the Stone Alzheimer’s and Stroke Group, providing support and assistance when needed. The home has a minibus for day trips, a massage therapist who visits once a month, a hairdresser who visits twice weekly and a mobile sweet shop that visits every third week of the month.
Watch our video on life enrichment in our homes.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Daily Respite Care, End of Life, Independent Living, Mental Healthcare, Palliative, Personal care. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Injection, Suppository. |
| Nursing Specialisms | Cancer, Multiple Sclerosis, Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Hilderstone Hall is working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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Hilderstone Hall offers bespoke nursing care with a dedicated Memory Lane community for people living with dementia. Each room has a telephone socket, en-suite facilities and a television. We encourage families to bring in personal items and small pieces of furniture so that newcomers can decorate their living space. Please feel free to call the home if you have any questions about the care and facilities we offer. |
| Is Our Home Purpose Built |
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| No |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Chiropodist, GP, Hairdressers, Lift, Minibus, Overnight Guest Stay, Physiotherapy. |
| Our Garden |
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| Communal Garden, Communal Patio, Seating, Secure Garden, Sensory Garden, Vegetable Plot. |
| Our Photos |
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| Description |
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Accommodation
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| About Our Rooms | |
|---|---|
| Number Of Rooms | 51 |
| Number Of Ensuite Rooms | 51 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
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| Double Room, Single Room. |
| Room Features |
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| Furnished, Garden View, Step Free Access, Unfurnished. |
| Room Facilities |
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| Alarm, Catch up TV, Freeview TV, Internet Access, Secure Access, Sky/Cable TV, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,120.00 |
| Funding Types | |
|---|---|
| Local Authority | Staffordshire |
| Region | West Midlands |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Café
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Menu |
Breakfast Menu.pdf
Lunch Menu.pdf
Supper Menu.pdf
Light Bite Menu.pdf
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
|---|
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Our activities team are, first and foremost, devoted to each and every resident in the home, and strive to ensure that their interests, hobbies, capabilities and individual requests are met to the highest standard. This could include one-to-one chats, hand massages, reading, music therapy, flower arranging, movement to music, arts & crafts, gardening and baking. We also have regular fun, adventurous and stimulating trips, where we encourage families and loved ones to join us. We have close links with the Alzheimer's Society, the local primary school, and Trinity Skills who come to sing with residents. All the staff at Hilderstone Hall participate in activities with residents, offering encouragement, stimulation and interaction for everyone involved, providing the most fulfilling experience possible. |
| Our Photos |
|---|
| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions, Park, Shopping. |
Hilderstone
Nr Stone
Staffordshire
ST15 8SQ
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 16th April 2019 |
| Last rated | 10th May 2019 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 15th February 2011 |
| Service Provider | Barchester Healthcare Homes Limited, EC2A 1AS |
Hilderstone Hall Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park on-site. |
| Places of Worship |
|---|
| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
|---|
| Church, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Hilderstone Hall
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