Highcliffe Care Centre
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Whitchurch Road
Witherwack
Sunderland
Tyne and Wear
SR5 5SX
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Profile Strength |
Excellent 91%
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|---|---|
| Care Type | Care Home |
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Regulator's Rating | Good |
Meet The Manager
Stacey Lennon is Home Manager at Highcliffe Care Centre.
Situated in Witherwack, a quiet residential area north of Sunderland city centre, Highcliffe Care Home has gained areputation across Tyne and Wear for the excellence of its care and strong sense of community. Couples and companions are warmly welcomed in our home where their well-being, comfort, and happiness are our top priority. Our residential care home in Sunderland offer excellent dementia care and support and have been rated as gold standard by Sunderland City Council – a fact we are all very proud of.
A Proud Sunderland Care Home
Our care home in Sunderland is situation close to the Fulwell Quarry Nature Reserve, which isn’t too far from the sea. Highcliffe Care Home is light and airy throughout, and the good-size bedrooms come with en-suite washrooms. The lounges are inviting spaces for social activity or just for sitting quietly, and the garden is a lovely spot for activities or to enjoy a warming cup of tea. There are also plenty of seats, a gazebo and raised beds full of plants for our green fingered residents.
While it is nice to be acknowledged for excellence, we prefer to be judged on the well-being of our residents. For more information, check out our Facebook page which catalogues the day-to-day activities of our care home in Sunderland.
If you’re interested in finding out more about our residential care home in Sunderland, we can show you around our home via a virtual tour through video media. If your loved one is currently a resident of our retirement home in Sunderland, you can visit by means of a garden visit or a safe visit to an outside room especially designed for visiting.
Take a tour around Highcliffe Care Home
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Violent Behaviour, Wandering . |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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What we're doing to keep residents & visitors safe |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Our Building and Facilities |
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The situation on Whitchurch Road is close to the Fulwell Quarry Nature Reserve and not that far from the sea. The home is light and airy throughout. The lounges are inviting spaces for social activity or just for sitting quietly, and the garden can be a spot for action or a quiet space as well. There are plenty of seats, a gazebo and raised beds full of plants for our green fingered residents. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Bar / Pub, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Hairdressers, Lift, Minibus. |
| Our Garden |
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| Communal Garden, Communal Patio, Seating. |
| Our Photos |
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| Description |
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Our good-size bedrooms come with en-suite washrooms. Stacey likes to think of it as the residents’ home and encourages them to bring as many as personal touches to their rooms as they can fit in. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 60 |
| Number Of Ensuite Rooms | 60 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
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| Furnished. |
| Room Facilities |
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| Alarm, Freeview TV, Internet Access, Safe, Secure Access, Telephone Point, Wifi. |
| Our Photos |
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Peace of mind awaits - Enjoy 16 days for the price of 14 for stays in April, May and June.
| Funding Types | |
|---|---|
| Local Authority | Sunderland |
| Region | North East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Pureed
Vegan
Vegetarian
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|---|---|
| Our Photos |
| Activities Are So Important |
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Well, it can be on a nice sunny day and an ice cream in your hand. Highcliffe is only a short drive to the beach, so you’ll often find our minibus heading that way, and its occupants enjoying a bracing stroll. Life within our care home is always stimulating and varied as we recruit energetic Activity Coordinators whose job it is to provide something that everyone can get involved in, whatever their interests, every day of the week. Besides being on the beach, you might find us: • Making collages We like our forays away from our nursing home and visit all manner of local Sunderland attractions, whether it’s trips to the theatre, bird watching in the countryside or just a Sunday lunch down at the local pub. Our family and residents’ committee plays an important role in choosing activities and steering home life in general. After all, it is their lives! |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Painting, Quiz Games, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions, Pub, Theatre. |
Whitchurch Road
Witherwack
Sunderland
Tyne and Wear
SR5 5SX
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 26th February 2021 |
| Last rated | 1st May 2019 |
| Reports | |
| Registration Date | 9th December 2010 |
| Service Provider | Highcliffe Care Centre Limited, NN4 9BS |
23rd March 2021 | Transport |
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| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Anglican Church, Catholic Church, Gurdwara Temple, Methodist Church, Mosque, Synagogue. |
| Nearby Services |
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| Garden Centre, Hospital, Park, Pub, Restaurant, Shopping Centre, Shops. |
Frequently asked questions about Highcliffe Care Centre
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