High Broom Care Home

We are working within the government guidelines to help protect our staff and clients.

1.Safe Staffing

· Staffing levels are appropriate to residents’ needs (evidence via rotas).

· Safer recruitment procedures followed (DBS, references, ID).

· Staff induction includes safeguarding and health & safety.

· Ongoing training and competency assessments are documented.

· Agency staff use is risk-assessed and recorded.

2. Safeguarding from Abuse

· Up-to-date safeguarding policy in place and accessible.

· All staff trained in safeguarding and know reporting procedures.

· Evidence of timely safeguarding referrals and follow-ups.

· Whistleblowing policy in place and staff aware of it.

· No unexplained injuries/incidents without investigation.

3. Managing Individual Risks

· Risk assessments are in place for all residents.

· Risks (e.g., falls, choking, pressure ulcers) are regularly reviewed.

· Care plans reflect current risks and mitigation strategies.

· Evidence of learning from incidents (e.g., action plans).

· Accident/incident log maintained and reviewed monthly.

4.Premises and Equipment Safety

· Fire safety checks up to date (alarms, extinguishers, drills).

· Electrical/gas safety certificates in date.

· Equipment servicing records (hoists, beds, etc.) available.

· Call bells working and accessible.

· Hazardous substances stored securely (COSHH compliant).

5.Infection Prevention and Control

· Infection control policy in place and staff trained.

· Daily and deep cleaning schedules in use and logged.

· Sufficient PPE available and used correctly.

· Waste disposed of according to infection control guidance.

· Outbreak management plans in place.

6. Safe Medicines Management

· Medication policy in place and reviewed.

· Staff who administer meds are trained and assessed as competent.

· MAR charts accurately completed and regularly audited.

· PRN (as-needed) protocols documented and followed.

· Medicines stored securely and at correct temperatures (fridge logs available).

7. Incident Reporting and Learning

· All incidents and near misses are logged.

· Root cause analyses carried out where needed.

· Actions taken to reduce future risk.

· Lessons shared with staff and reflected in supervision or training.

8. Culture of Safety and Improvement

· Staff feel confident to raise concerns.

· Leadership promotes open discussion about safety.

· Regular safety meetings held with actions documented.

· Quality audits conducted (infection control, care plans, meds, etc.).

· Continuous improvement plan in place and reviewed.

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

High Broom residential care home has various dining and sitting rooms and a conservatory for our residents to enjoy. We also have a thirty-two-acre garden that offers numerous places for residents and their families to walk, sit, and take in the wonderful view.

In addition to well-proportioned individual bedrooms, High Broom Care Home has several close care cottages built around a courtyard.  The cottages allow residents to maintain their independence but with the assurance that help is readily available if they need it.

Come and see this outstanding Crowborough care home for yourself. Use this simple online booking form to arrange a visit.

Most of our bedrooms at High Broom Care Home are single rooms, but we also have some doubles available for couples. All rooms have TV and telephone points, a 24-hour on-call bell and Nobi Lights. Most rooms are en-suite. Many rooms have garden views, and some have direct garden access.

Find out more by visiting this highly-rated Crowborough care facility using this simple online booking form.

We offer a wide array of activities for our residents at High Broom and do our best to provide a variety of choices both within and outside the home.

To experience daily life at this friendly and welcoming care facility for yourself, the best way is to book a visit.

Lola, Bob and Oscar are our beautiful cats. They give our residents so much pleasure by providing daily comfort and cuddles.

We welcome residents to bring a pet with them.  This would be considered on a case by case basis.

High Broom Care Home Care Home - Care Quality Commission (cqc.org.uk)

High Broom Care Home Care Home - Care Quality Commission (cqc.org.uk)