Heathwood Care Home
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9-11 Trewartha Park
Weston Super Mare
Somerset
BS23 2RP
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,100.00 |
| Regulator's Rating | Good |
Meet The Manager
Debbie Knight is Manager at Heathwood Care Home.
Debbie joined Heathwood in 2010 as deputy manager before becoming the manager. Debbies wealth of experience in care and her qualifications in Dementia Care Mapping and Gold Standards Framework, have made Heathwood an incredible place to live.
Heathwood is a well-thought-of specialist dementia care home in Weston-Super-Mare. It has a lively and fun atmosphere but also plenty of space for quiet contemplation. They have designed the interior to feel like home.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Personal care. |
| Disability Support | Hearing Impairment, Physical Disability, Physically Frail, Visual Impairment, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
|
Regular Cleaning: Common areas and residents' rooms are regularly cleaned and disinfected, with high-touch surfaces receiving extra attention. Hand Hygiene: Staff, residents, and visitors are encouraged to use hand sanitizers and wash their hands frequently. Personal Protective Equipment (PPE): Staff members wear PPE, such as masks and gloves, especially when in close contact with residents. Ongoing Training for Staff: Staff members receive regular training on infection control, first aid, emergency procedures, and resident safety. Safety Policies: Staff are educated on reporting potential safety hazards and are encouraged to bring up any concerns regarding resident or staff safety. Support for Staff: We offer mental health support and resources to help staff manage stress, particularly during challenging times. Safe Environment: Facilities are designed with resident safety in mind, such as with handrails, non-slip flooring, and easy-to-access bathrooms to prevent falls. Regular Health Assessments: Care staff monitor residents' health regularly and ensure any changes in condition are quickly addressed |
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| Infection Control Initiatives in place | ||
|---|---|---|
 |
Independent Assessments | We have been independently assessed in our approach to infection control. |
|
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
|
Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
We are on Facebook| Minimum Age |
|---|
| 65 |
| Our Building and Facilities |
|---|
|
The interior of the home feels like home, the gardens are safe and accessible at all times directly from the living spaces. Residents are able to tend the garden, sit and enjoy the weather, walk freely, or doze. In warmer weather, we regularly use the outdoor space for meals and periodic parties. |
| Is Our Home Purpose Built |
|---|
| No |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Hairdressers, Lift. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| Description |
|---|
|
Most bedrooms are single with ensuite facilities, although we do retain a double which has been useful for friends and family or for those who just need company. Some bedrooms have direct access to the secure gardens. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 29 |
| Number Of Ensuite Rooms | 27 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
|---|
| Double Room, Single Room. |
| Room Features |
|---|
| Direct Garden Access, Furnished, Garden View, Step Free Access. |
| Room Facilities |
|---|
| Internet Access, Wifi. |
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,100.00 |
| Funding Types | |
|---|---|
| Local Authority | North Somerset |
| Region | South West |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
|
| Dining Styles |
Hot Trolley
Room Service
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
|---|
|
To keep residents engaged and reduce feelings of isolation, Heathwood provides activities and social programs designed to promote mental well-being. |
| Activities At Home |
|---|
| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Dancing, Excursions, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
9-11 Trewartha Park
Weston Super Mare
Somerset
BS23 2RP
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Assessment Date | 18th May 2026 |
| Published Date | 10th June 2026 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 19th March 2012 |
| Service Provider | Flollie Investments Limited, BS23 2NT |
Heathwood Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
|---|
| Church, Golf Club, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Heathwood Care Home
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