Haven Residential Care Home

36-38 Wellington Road
Hatch End
Pinner
Middlesex
HA5 4NW

Website

Tel: 020 8421 5887

Care Provider: Sanctuary Care Limited

Digital Care Partner

Digital Care Plan

Care Type Care Home
Care Category Dementia, Respite, Residential.
Availability Call for details
Overall CQC Rating Good
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Meet The Manager

Derina Ratnayake is Care Home Manager at Haven Residential Care Home.

Haven is a beautiful care home located in an attractive residential area of Pinner in Middlesex.

Nestled in the heart of Hatch End, the care home is a stone’s throw from Harrow Arts Centre and Pinner Memorial Park, which has a beautiful lake as well as an ornamental garden.

Our dedicated team provides a range of care and support for our residents, including residential care, dementia care and respite care.

Our care home has been designed with the usual comforts you’d expect such as beautifully decorated lounge and dining areas, landscaped gardens and cosy bedrooms, which provide a warm place for our residents to rest and relax.

However it’s the small personal touches and our friendly team, who care for our residents as if they were members of their own family, which make Haven a true home from home.

We welcome visits from family and friends and have an open door policy, so whether loved ones like to pop in for a coffee or take part in an activity, we encourage them to become part of the community within our home.

We hold regular meetings for residents and relatives, enabling our residents and their loved ones to be directly involved in everyday life at Haven.

Care Options We Can Provide
Support For Companionship, Personal care, Palliative, End Of Life.
Disability Support Walking Frame, Physical Disability.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's, Elderly Frail.
Respite Care Yes
Minimum Age
65

Our Building and Facilities

Our care home has been designed with the usual comforts you’d expect such as beautifully decorated lounge and dining areas, landscaped gardens and cosy bedrooms, which provide a warm place for our residents to rest and relax.


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
1 Jan 2013

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, TV Lounges, Sitting Rooms, Library, Activities Room.

What Else Do We Provide
Chiropodist, GP, Optician, Physiotherapy, Dentist, Hairdressers, Library, Lift.

Our Garden
Communal Garden, Seating, Secure Garden, Wheelchair Friendly Access, Communal Patio, Summer House.

Our Photos

Description

Haven has been beautifully decorated and furnished to the stunning home it is today. Our spacious 30 bedrooms are all en-suite and have internet access and television points. We also have two double room for couples (subject to availability).

Bedrooms are tastefully decorated and furnished, although we do encourage our residents to bring personal ornaments, pictures and small items of furniture to make their rooms their own.


About Our Rooms
Number Of Rooms 30

Type Of Room
Single Room, Double Room.

Room Features
Furnished.

Room Facilities
Telephone Point, Internet Access.

Our Photos
Description

Our care team is on-hand 24 hours a day, every day of the year and staff are dedicated to delivering care with kindness.

To ensure we continue to provide the best standards of care and support to our residents, we recruit and train only the best staff.

Whilst they receive a variety of on-going training to ensure their skills remain up-to-date, along with an enhanced DBS check (formerly CRB), it is their dedication to our residents which makes them truly special.


The Importance Of Meal Times

Our catering team prides themselves on preparing nutritious, seasonal home-cooked meals, along with mouth-watering home-baked cakes for afternoon tea.

Residents help us to shape the menus and our catering team spends time with them to get feedback on the dishes and their likes and dislikes. They are also able to cater for a variety of dietary requirements.

Breakfast includes a wide variety of choice from cereals and toast to a traditional cooked breakfast.

Lunch and dinner times see a selection of sandwiches, homemade soups, salads, jacket potatoes and hot meals such as a Sunday roast with all the trimmings and favourites including fish and chips, cottage pie and a hearty casserole.

There is also an array of snacks and refreshments available throughout the day for residents and their loved ones if they get a bit peckish.


We Serve Food At
Breakfast, Lunch, Dinner.

Dietary Options
Vegetarian, Vegan, Pureed, Diabetic.

Our Photos

Menu
sanctuary-care-food-menus-week-1.pdf
Activities Are So Important

We believe it is important that our residents spend their time as they choose, so have a dedicated activities person to support them to take part in interesting activities, rekindle old past times and try new things.

We have a hairdressing salon and our residents also enjoy being pampered with manicures and hand massages.

Regular activities on offer include everything from baking, light exercise classes, arts and crafts, Latin and opera sessions, quizzes, a gardening club and live music entertainment.

Our residents also take part in day trips including visits to the theatre and summer outings to the seaside.

Throughout the year, the care home hosts regular themed community events such as summer fetes and Christmas fairs.


Our Photos

Activities At Home
Music, Singing, Painting, Gardening, Cooking, Quiz Games, Crafts, Religious Services, Board Games, Exercise Class, Crosswords, Word Games, Excursions, 1 to 1 Activities, Reminiscence, Card Games, Themed Events, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

We have recently got a new fish tank with some resident fish for our residents to enjoy.


Can You Bring Your Pet
Yes

36-38 Wellington Road
Hatch End
Pinner
Middlesex
HA5 4NW

Category Rating
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Outstanding
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/48593cfa-172e-4915-baeb-746b943620c6
Report Published 2nd May 2019
Registration Date 11th January 2013
Transport
Bus Stop nearby, Train Station nearby, Car Park on-site.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Shops, Restaurant, Park, Pub.

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