36-38 Wellington Road
Hatch End
Pinner
Middlesex
HA5 4NW
Tel: 020 8421 5887
Care Provider: Sanctuary Care Limited
Care Type | Care Home |
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Care Category | Dementia, Respite, Residential. |
Availability | Call for details |
Overall CQC Rating | Good |
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Derina Ratnayake is Care Home Manager at Haven Residential Care Home.
Haven is a beautiful care home located in an attractive residential area of Pinner in Middlesex.
Nestled in the heart of Hatch End, the care home is a stone’s throw from Harrow Arts Centre and Pinner Memorial Park, which has a beautiful lake as well as an ornamental garden.
Our dedicated team provides a range of care and support for our residents, including residential care, dementia care and respite care.
Our care home has been designed with the usual comforts you’d expect such as beautifully decorated lounge and dining areas, landscaped gardens and cosy bedrooms, which provide a warm place for our residents to rest and relax.
However it’s the small personal touches and our friendly team, who care for our residents as if they were members of their own family, which make Haven a true home from home.
We welcome visits from family and friends and have an open door policy, so whether loved ones like to pop in for a coffee or take part in an activity, we encourage them to become part of the community within our home.
We hold regular meetings for residents and relatives, enabling our residents and their loved ones to be directly involved in everyday life at Haven.
Care Options | We Can Provide |
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Support For | Companionship, Personal care, Palliative, End Of Life. |
Disability Support | Walking Frame, Physical Disability. |
Medication | By Mouth. |
Type Of Dementia | Mild Dementia, Moderate Dementia. |
Dementia Specialisms | Alzheimer's, Elderly Frail. |
Respite Care | Yes |
Minimum Age |
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65 |
Our Building and Facilities |
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Our care home has been designed with the usual comforts you’d expect such as beautifully decorated lounge and dining areas, landscaped gardens and cosy bedrooms, which provide a warm place for our residents to rest and relax. |
Is Our Home Purpose Built |
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Yes |
The Year Our Home Was Built |
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1 Jan 2013 |
How Many Floors We Have |
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3 |
Who Owns Our Building |
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Private |
Communal Rooms |
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Dining Rooms, TV Lounges, Sitting Rooms, Library, Activities Room. |
What Else Do We Provide |
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Chiropodist, GP, Optician, Physiotherapy, Dentist, Hairdressers, Library, Lift. |
Our Garden |
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Communal Garden, Seating, Secure Garden, Wheelchair Friendly Access, Communal Patio, Summer House. |
Our Photos |
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Description |
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Haven has been beautifully decorated and furnished to the stunning home it is today. Our spacious 30 bedrooms are all en-suite and have internet access and television points. We also have two double room for couples (subject to availability). Bedrooms are tastefully decorated and furnished, although we do encourage our residents to bring personal ornaments, pictures and small items of furniture to make their rooms their own. |
About Our Rooms | |
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Number Of Rooms | 30 |
Type Of Room |
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Single Room, Double Room. |
Room Features |
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Furnished. |
Room Facilities |
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Telephone Point, Internet Access. |
Our Photos |
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Description |
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Our care team is on-hand 24 hours a day, every day of the year and staff are dedicated to delivering care with kindness. To ensure we continue to provide the best standards of care and support to our residents, we recruit and train only the best staff. Whilst they receive a variety of on-going training to ensure their skills remain up-to-date, along with an enhanced DBS check (formerly CRB), it is their dedication to our residents which makes them truly special. |
The Importance Of Meal Times |
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Our catering team prides themselves on preparing nutritious, seasonal home-cooked meals, along with mouth-watering home-baked cakes for afternoon tea. Residents help us to shape the menus and our catering team spends time with them to get feedback on the dishes and their likes and dislikes. They are also able to cater for a variety of dietary requirements. Breakfast includes a wide variety of choice from cereals and toast to a traditional cooked breakfast. Lunch and dinner times see a selection of sandwiches, homemade soups, salads, jacket potatoes and hot meals such as a Sunday roast with all the trimmings and favourites including fish and chips, cottage pie and a hearty casserole. There is also an array of snacks and refreshments available throughout the day for residents and their loved ones if they get a bit peckish. |
We Serve Food At |
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Breakfast, Lunch, Dinner. |
Dietary Options |
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Vegetarian, Vegan, Pureed, Diabetic. |
Our Photos |
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Menu |
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sanctuary-care-food-menus-week-1.pdf |
Activities Are So Important |
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We believe it is important that our residents spend their time as they choose, so have a dedicated activities person to support them to take part in interesting activities, rekindle old past times and try new things. We have a hairdressing salon and our residents also enjoy being pampered with manicures and hand massages. Regular activities on offer include everything from baking, light exercise classes, arts and crafts, Latin and opera sessions, quizzes, a gardening club and live music entertainment. Our residents also take part in day trips including visits to the theatre and summer outings to the seaside. Throughout the year, the care home hosts regular themed community events such as summer fetes and Christmas fairs. |
Our Photos |
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Activities At Home |
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Music, Singing, Painting, Gardening, Cooking, Quiz Games, Crafts, Religious Services, Board Games, Exercise Class, Crosswords, Word Games, Excursions, 1 to 1 Activities, Reminiscence, Card Games, Themed Events, Visiting Entertainment. |
Activities Outside Our Home |
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Local Tourist Attractions. |
Our Pets |
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We have recently got a new fish tank with some resident fish for our residents to enjoy. |
Can You Bring Your Pet |
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Yes |
36-38 Wellington Road
Hatch End
Pinner
Middlesex
HA5 4NW
Category | Rating |
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Overall | Good |
Safe | Good |
Well Led | Good |
Caring | Good |
Responsive | Outstanding |
Effective | Good |
Read More | https://api.cqc.org.uk/public/v1/reports/48593cfa-172e-4915-baeb-746b943620c6 |
Report Published | 2nd May 2019 |
Registration Date | 11th January 2013 |
Transport |
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Bus Stop nearby, Train Station nearby, Car Park on-site. |
Places of Worship |
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Anglican Church, Catholic Church, Methodist Church. |
Nearby Services |
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Shops, Restaurant, Park, Pub. |
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