Harley House Care Home Ltd
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10-12 Elms Road
Leicester
Leicestershire
LE2 3JE
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Profile Strength |
Excellent 92%
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|---|---|
| Care Type | Care Home |
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,350.00 |
| Regulator's Rating | Good |
Meet The Manager
Shobha Kapoor is Registered Manager at Harley House Care Home Ltd.
Shobha is a Registered General Nurse with 30 years Nursing experience, the last 20 years being within the older people’s service. She is a pro-active and skilled manager and strives to ensure her team deliver high standards of care with compassion and empathy.
At Harley House we like to think we bring a truly special touch to caring for the elderly. Founded as a family business, we have developed our caring approach over many years, we still hold true to our original principles of providing residents with the next best thing to home and delivering dedicated professional care the resident needs 24 hours a day.
Harley House is designed to provide pleasing standards of comfort and convenience. The home offers a safe, clean, welcoming atmosphere and relaxed surroundings that will help the resident feel at home right away. Professional and sensitive care is constantly at hand from our friendly and highly qualified care team, all of who contribute to the family atmosphere that makes our home so appealing.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Nursing Dementia / EMI, Personal care. |
| Disability Support | Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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Harley House is designed to provide pleasing standards of comfort and convenience. The home offers a safe, clean, welcoming atmosphere and relaxed surroundings that will help the resident feel at home right away. |
| Is Our Home Purpose Built |
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| Yes |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Dining Rooms, TV Lounges. |
| What Else Do We Provide |
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| Chiropodist, Hairdressers, Lift, Optician. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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Harley House offers both single and companion bedroom accommodation for up to 28 residents. The property has 3 levels, all offering comfortable homely rooms. All rooms are tastefully decorated to enhance the cosy atmosphere of the home. |
| About Our Rooms | |
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| Number Of Rooms | 28 |
| Type Of Room |
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| Shared Room, Single Room. |
| Room Features |
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| Furnished, Step Free Access. |
| Room Facilities |
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| Internet Access, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,350.00 |
| Funding Types | |
|---|---|
| Local Authority | Leicester |
| Region | East Midlands |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
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| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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At Harley House we strive to keep our residents as active as possible and do our utmost to keep an ongoing programme of events as variable as possible. We employ an activities co-ordinator who is very popular with our residents. We have our very own minibus at Harley House and the activities co-ordinator takes the residents out on a regular basis to places such as garden centres, pubs, country-side drives etc. We aim to make seasonal events, such as Christmas, Easter, Birthdays etc, memorable ones for our residents. Our annual Christmas parties, where we invite carol singers, play games and have a sing-a-long, are always popular with our residents and their families. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
| Our Pets |
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Unfortunately, pets are not allowed at Harley House. |
| Can You Bring Your Pet |
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| No |
10-12 Elms Road
Leicester
Leicestershire
LE2 3JE
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 2nd March 2021 |
| Last rated | 26th March 2021 |
| Reports | |
| Registration Date | 10th September 2012 |
| Service Provider | Harley House Care Home Limited, LE2 3JE |
26th March 2021 | Transport |
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| Bus Stop nearby, Car Park. |
| Places of Worship |
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| Anglican Church, Gurdwara Temple. |
| Nearby Services |
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| Church, Hospital, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Harley House Care Home Ltd
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