Guysfield Residential Home | Care Home | Letchworth Garden City, SG6 2AB
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Willian Road
Letchworth Garden City


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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,053.00
Regulator's Rating Good
Meet The Manager

Emily Douglass is Home Manager at Guysfield Residential Home.

I lead my professional Care Team in delivering the highest level of care and support for our residents.

My commitment to professional development has equipped me well for my role here, where I work hard to ensure that those in my care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive. I believe in maintaining strong relationships with residents and their relatives, and understand the important contribution that these relationships make to the successful running of a care home.

I feel that the Caring Homes philosophy matches up well with my own beliefs on care provision and I am committed to ensuring that all our residents continue to receive the high levels of care and protection they deserve.

Emily Douglass

At Guysfield Residential Home in Letchworth we provide residential and dementia care for up to 49 elderly people. You can find us in the beautiful conservation village of Willian, just a mile to the south of Letchworth Garden City, in Hertfordshire.

Originally a substantial country house built in 1884, Guysfield has been sensitively converted and extended to provide the very highest standard of residential care.

The original house retains a wealth of period features and the substantial mature gardens are a favourite amongst our residents and visitors alike, both during spells of warmer weather and when enjoying the views from our Victorian style conservatory.

We offer a full range of residential and dementia care at Guysfield – including trial stays, short stay and convalescent care, as well as long-term care.

Guysfield Residential Home
Play icon
Care Options We Can Provide
Support For Companionship, Convalescence, Palliative, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Challenging Behaviour.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Testing The provider assured the regulator that it was accessing testing for people using the service and staff.
To view the provider’s latest Inspection Reports, Click here.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Our Building and Facilities

Our facilities include:

Care facilities:

  • Nutrition Plan
  • Reminiscence Therapy
  • Physiotherapist (Visiting)
  • GP (Visiting)
  • GP (Retained)
  • Occupational Therapist (Visiting)
  • Visiting District Nurses
  • Daily Cleaning Service
  • In-House Laundry
  • Qualified Dementia Care Staff
  • Trained Dementia Care Staff
  • Registered Mental Health Nurse (Retained)
  • Registered Mental Health Nurse (Visiting)

Indoor facilities:

  • Nurse Call System
  • Hair Salon on site
  • Free WiFi in Communal Areas
  • Private Dining Room
  • Activity Room
  • Assisted Bathroom
  • Assisted Shower Room
  • Library
  • Lift
  • Bariatric Room
  • Nurses Station
  • Quiet Lounge
  • Television Lounge
  • Conservatory/Orangery
  • Outdoor Terrace/Patio with Furniture
  • Dining Room(s)
  • Memory Boxes
  • Audio Induction Loop
  • Hand Rails
  • Dementia Orientation Signage 
  • Wheelchair Accessible
  • Hoists
  • Themed Reminiscence Lounge
  • Resolved Corridors 
  • In-House Head Chef
  • In-House Laundry
  • Visiting Library
  • Visiting Multi-Faith Clergy
  • Ambient Music
  • Computer/Tablet Access for Residents
  • Care Fee Planning Advisory Service
  • Daily Newspapers

Outdoor facilities:

  • Extensive Grounds
  • Sensory/Dementia Garden
  • Landscaped Garden
  • Raised Beds (Gardening)
  • Vegetable Garden
  • Historic/Listed Building
  • Rural Environment
  • Fully Secure Garden

Is Our Home Purpose Built

The Year Our Home Was Built
1 Jan 1884

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Conservatory, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, GP, Hairdressers, Library, Lift, Physiotherapy.

Our Garden
Communal Garden, Greenhouse, Scenic Views, Seating, Sensory Garden, Vegetable Plot.

How 'Smart' Are We?
Individual Heating Controls, Reduce Plastic Use.


Our Photos


We always encourage residents to bring important personal possessions to personalise their rooms and to make them their own.

Our room facilities include:

En-Suite Emergency Call Point
Level Deck Shower
En-Suite Basin
En-Suite WC & Basin
En-Suite WC, Basin & Shower
Free Swing Doors
WC/Shower Grab Rails
Monitored Light Levels
Divan Bed
Double Aspect Rooms Available
Lowered Cill Heights
Secure Patio Area
Television with Freeview
Fully Furnished
Bring Your Own Furniture
Colour Contrast Walls
Colour Contrast Switches
Free WiFi in Bedrooms
Movement Alarm
Window Limiters
Padded Headboard
Locks on Rooms
High Contrast Walls, Carpets
WC Visible From Bed
Traditional Fixtures & Fittings
Easy Grip Door Handles
Easily Coverable Mirrors

About Our Rooms
Number Of Rooms 51
Number Of Ensuite Rooms 51

Type Of Room
Single Room.

Room Features
Furnished, Unfurnished.

Room Facilities
Alarm, Catch up TV, Freeview TV, Private Patio, Sky/Cable TV.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,053.00
Residential Dementia Fees From / Price Per Week £1,161.00
Respite Fees From / Price Per Week £1,253.00

Funding Types
Local Authority Hertfordshire
Region East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.

Pink tick icon Individual dietary needs are person centred.

Pink tick icon Meals reflect the nutritional needs of the residents.

Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.

Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley

Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 4 Star Rated by UK Food Standards.

Pink tick icon Hand hygiene for both residents and staff.

Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.

Pink tick icon Families are invited for meals [Covid permitting].

Pink tick icon Residents dining in their own room have the same food options as elsewhere.

Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.

Pink tick icon Residents have access to Dining Room.

Pink tick icon Residents have the option of dining in their own room.

Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.

Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.

Pink tick icon Residents with dementia are shown food or visual menus to help them decide.

Pink tick icon There is a weekly menu.

Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.

Pink tick icon Gluten-free food can be served.

Pink tick icon Vegan food can be served.

Pink tick icon Vegetarian food can be served.

Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).

Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.

Pink tick icon We have a waste management system.

Pink tick icon We monitor our food waste.

Activities Are So Important

Our residents benefit from a broad and stimulating range of activities, with a programme developed in partnership with our dedicated Health and Wellbeing Coordinator.

A packed schedule of games, activities and trips means there is a social event to suit every resident's taste. Residents are able to take pleasure in a range of entertainment options, including singers and dance troupes, from the various types of visiting entertainment.

We offer a wide range of external trips, to the seaside, shopping centres, National Trust sites and other local areas of interest.

Our Photos

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Music Entertainment, Painting, Religious Services, Reminiscence, Themed Events, Visiting Entertainment.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Shopping.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Partial
safe-tick Are your windows double glazed? Partial

The sourcing of goods and the landfill/recycling journey

safe-tick Do you monitor your waste? Yes
safe-tick Do you have systems for recycling throughout the home? Partial

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use online rotas? Yes
safe-tick Do you use digital care plans? Yes

Willian Road
Letchworth Garden City

Regulator: CQC

Current Ratings
Overall Good
Safe Requires Improvement
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 17th May 2022
Last rated 10th June 2022
Current Report

Guysfield Residential Home Care Home - Care Quality Commission (

Historic Reports

Guysfield Residential Home Care Home - Care Quality Commission (

Registration Date 2nd December 2010
Service Provider Guysfield House Limited, CO4 9YQ
Bus Stop nearby, Car Park on-site.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Church, Park, Pub, Restaurant, Shops.

Frequently asked questions about Guysfield Residential Home

Guysfield Residential Home was given an overall rating of "Good" by the CQC in June 2022.
Guysfield Residential Home provides Residential, Dementia and Respite care.
Guysfield Residential Home has 51 rooms.
Prices for Guysfield Residential Home start from £1,053.00 per week.
Guysfield Residential Home is owned by Caring Homes.
Yes. Guysfield Residential Home does offer Residential care.
Yes. Guysfield Residential Home does offer Respite care.
Yes. Guysfield Residential Home does provide care for people with Dementia.
Guysfield Residential Home comes under Hertfordshire.
Guysfield Residential Home accepts Local Authority clients.
Guysfield Residential Home accepts NHS Continuing Healthcare clients.
Emily Douglass is the manager of Guysfield Residential Home.

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