227 Hawthorn Road
Bognor Regis
West Sussex
PO21 2UW
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From |
£1,344.54
|
| Regulator's Rating | Good |
Sylwia Fafara is Care Home Manager at Greenways.
I joined MHA Hampton Lodge care home in 2011 as an Administrator and was promoted to Admin Manager and Regional Admin Support. After completing my Level 5 Leadership and Management in Health and Social Care qualification and winning MHA's Learning Achievement of the Year Award, I successfully applied to be Home Manager at Greenways in 2021 where I have been leading a dedicated team ever since.My current role is amazing. I am really enjoying it and for me it’s a dream come true. Having worked in the care industry for over 20 years, I know the difference a great home can make to the quality of residents' lives and my mission is to make Greenways a home from home, where everyone feels valued and loved.
At Greenways, we provide residential and residential dementia care for our 44 residents in homely, en suite accommodation. Located in the beautiful seaside resort of Bognor Regis, our passionate team deliver personalised care in a warm, supportive and safe environment. We also offer short-term respite care.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Greenways is working within the government guidelines to help protect its staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
|---|
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
| Minimum Age |
|---|
| 65 |
| LGBTQ Welcome |
|---|
| Yes |
| Our Building and Facilities |
|---|
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From the moment you come through our door, it’s down to us to make you and your loved one feel truly at home. Our wider care home environment enriches and inspires. Shared lounges and dining rooms provide an opportunity to enjoy time with friends within our tightly knit home community. Our beautifully landscaped gardens and patios are lovely areas to relax and enjoy the sunshine. We often like to do arts and crafts outside, and the hair salon offers an opportunity for a spot of pampering. |
| Is Our Home Purpose Built |
|---|
| Yes |
| How Many Floors We Have |
|---|
| 2 |
| Who Owns Our Building |
|---|
| Charity |
| Communal Rooms |
|---|
| Activities Room, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Beauty Salon, Chiropodist, Dentist, Hairdressers, Optician, Physiotherapy, Therapy Room. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Seating, Secure Garden, Summer House, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
|---|
| Interactive Digital Touch Table. |
| Brochures |
|---|
| Greenways brochure packaged revised final for online.pdf |
| Description |
|---|
|
We encourage our residents to furnish their own rooms as they wish. This could be as simple as hanging a couple of their favourite pictures on the wall, but they’re also welcome to bring their own comfy chair, or anything that makes them feel at home. The most important thing is for everyone to feel comfortable, happy and settled. We have a mix of room types, including studio rooms with a full en suite wet room and others with an en suite toilet and sink. Some rooms also enjoy lovely garden views. If your loved one enjoys catching up with the latest news, sport, chat shows or soaps, we can provide a TV in their room on request, and there’s WiFi throughout the home. We have a call system which can be operated by a hand control or a pendant depending on personal preference. All floors are secured by keypad coding to ensure that residents are safe and secure at all times. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 44 |
| Number Of Ensuite Rooms | 44 |
| We offer these types of ensuite rooms: WC and Basin, Wet Rooms. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Step Free Access. |
| Room Facilities |
|---|
| Freeview TV, Internet Access, Secure Access, Wifi. |
For a limited time, save 20% on the first 6 weeks of a new, self-funded, permanent care placement. Call our team for more info on 01243 823732 or visit mha.org.uk/greenways. T&Cs apply.
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,344.54 |
| Residential Dementia Fees From / Price Per Week | £1,598.68 |
| Respite Fees From / Price Per Week | £1,598.68 |
| Funding Types | |
|---|---|
| Local Authority | West Sussex |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
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|---|---|
| Dining Locations |
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| Dining Styles |
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| Hospitality |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.

Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
We offer catering for special events.
Residents are involved in the creation of the menu.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
|---|
|
At MHA, our care begins with you and the specific needs of your loved one. We’ll sit down together to develop a personalised care plan that’s carefully shaped around your loved one’s interests, needs and choices. Round-the-clock care is provided by our close-knit team of highly trained carers, who are incredibly passionate about what they do. Our staff work hard to make life here easy and enjoyable, creating the best possible experience for all residents, every day. As everybody is different, we take the time to really get to know all of our residents, their history, personality and what makes them tick. This allows us to offer just the right balance of company and privacy for everyone. Music Therapy: At Greenways, our music therapists interact with residents through singalongs, playing simple percussion instruments and responding to musical cues in either a one-to-one or group setting. These sessions often prove to be truly life-enhancing, helping people to unlock special memories and express their feelings and emotions. |
| Activities At Home |
|---|
| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre. |
| Our Pets |
|---|
|
Pets are welcome, by arrangement. |
| Can You Bring Your Pet |
|---|
| Yes |
227 Hawthorn Road
Bognor Regis
West Sussex
PO21 2UW
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 14th May 2018 |
| Last rated | 1st August 2018 |
| Current Report | |
| Historic Reports | |
| Registration Date | 22nd December 2010 |
| Service Provider | Methodist Homes, DE1 2EQ |
| Transport |
|---|
| Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby. |
| Places of Worship |
|---|
| Methodist Church. |
| Nearby Services |
|---|
| Church, Park, Pub, Restaurant, Shops. |
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