Green Gables Nursing Home
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Church Lane
Grayshott
Hindhead
Surrey
GU26 6LY
| Care Type | Care Home |
|---|---|
| Care Category | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,200.00 |
| Regulator's Rating | Requires Improvement |
 |
Meet The Manager
Rohana Smollett is Registered Manager at Green Gables Nursing Home.
Our new Registered Manager brings over 16 years of clinical and leadership experience, including extensive expertise in nursing, neurological-rehabilitation, palliative care, and complex care management. She is dedicated to delivering compassionate, personalised care and maintaining the highest standards of safety, compliance and professionalism.
With a calm and approachable manner, she builds strong relationships with residents, families and healthcare professionals. She is passionate about inspiring and supporting her team so staff feel motivated and empowered to provide outstanding care every day.
Green Gables Nursing Home, located in the award-winning village of Grayshott in Hindhead, is a warm and inviting care facility now under new ownership. With more than 30 years of experience in the care home sector, the new owners bring a wealth of knowledge and a strong reputation for delivering exceptional care and support.
The home continues to provide exceptional care in a tranquil and homely environment, ensuring that each resident’s needs are met with the highest standards of professionalism and compassion.
The experienced and dedicated team work closely with each individual, tailoring care plans to support their specific requirements while respecting their independence and dignity. A wide range of activities, from arts and crafts to outdoor excursions, ensures residents are engaged, active, and socially connected.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Nursing Dementia / EMI, Personal care. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
|
The safety and wellbeing of our residents and staff is our highest priority. We operate robust safeguarding procedures and all staff receive regular safeguarding training to ensure residents are protected and supported at all times. We maintain strict infection prevention and control measures, including regular cleaning schedules, appropriate use of PPE and staff training in hygiene and infection control. Risk assessments are carried out for all residents and regularly reviewed to ensure care is delivered safely and appropriately. The home also has comprehensive fire safety procedures, including regular fire drills, alarm testing, and staff training in emergency evacuation procedures. Staff undergo thorough pre-employment checks, including DBS checks, references and mandatory training in areas such as moving and handling, medication management, health and safety and safeguarding. We also conduct regular health and safety audits and ensure equipment is maintained and serviced to the highest standards, helping to provide a safe and comfortable environment for everyone in the home |
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| Infection Control Initiatives in place | ||
|---|---|---|
 |
Independent Assessments | We have been independently assessed in our approach to infection control. |
|
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
|
Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
| Minimum Age |
|---|
| 65 |
| Our Building and Facilities |
|---|
|
We understand the important contribution that friends and family make to life at the home. As such, there are several private areas that friends and family can spend time together, including the small sitting room and the attractive conservatory. This open culture contributes to the friendly and welcoming atmosphere found at the home. |
| Is Our Home Purpose Built |
|---|
| No |
| How Many Floors We Have |
|---|
| 2 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Conservatory, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Hairdressers, Lift. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| Description |
|---|
|
Residents’ bedrooms are comfortable and well equipped with TV points, Wifi access and a nurse call system. We encourage residents to personalise their bedrooms with items of furniture and treasured belongings so that it feels familiar and personal to them. All bedrooms have their own en-suite. Many of the rooms offer views of our charming garden and of the Surrey countryside. Our beautiful parish church, St.Lukes is just across the road and the centre of the village of Grayshott is 5 minutes walkaway. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 40 |
| Number Of Ensuite Rooms | 40 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Direct Garden Access, Furnished, Garden View, Step Free Access. |
| Room Facilities |
|---|
| Freeview TV, Internet Access, Wifi. |
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,200.00 |
| Funding Types | |
|---|---|
| Local Authority | Hampshire |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
|
| Dining Styles |
A la Carte
Room Service
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
There is a weekly menu.
We offer catering for special events.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
| Activities Are So Important |
|---|
|
Our Activities Coordinator works closely with residents and relatives to develop a varied programme of activities and events throughout the year, including outings to nearby attractions, garden centres, pubs and the local church. |
| Activities At Home |
|---|
| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Garden Centre, Local Tourist Attractions, Pub. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
|
Do you use LED light bulbs? | Yes |
|
Are your windows double glazed? | Yes |
|
Do you use motion sensors? | Yes |
|
Is your boiler less than 15 years old? | Yes |
|
Do you have an EPC rating? | Yes |
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Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
|
Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
|
Do you measure your energy consumption? | Yes |
|
Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
|
Do you use digital payslips? | Yes |
|
Do you use digital care plans? | Yes |
| Our Pets |
|---|
|
Unfortunately, pets are not allowed at Green Gables. |
| Can You Bring Your Pet |
|---|
| No |
Church Lane
Grayshott
Hindhead
Surrey
GU26 6LY
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 5th May 2021 |
| Last rated | 26th May 2021 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 31st December 2010 |
| Service Provider | Downing (Green Gables) Limited, HA1 3DJ |
Green Gables Nursing Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park, Car Park on-site. |
| Places of Worship |
|---|
| Methodist Church. |
| Nearby Services |
|---|
| Chemist, Church, Park, Post Office, Pub, Restaurant, Shops, Surgery. |
Frequently asked questions about Green Gables Nursing Home
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