Glenmuir House Residential Care Home
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4 Branksome Road
St Leonards On Sea
East Sussex
TN38 0UA
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Profile Strength |
Excellent 96%
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|---|---|
| Care Type | Care Home |
| Care Category | Residential | Respite |
| Availability | Yes |
| Weekly Prices From | £1,110.00 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Allison Paine is Care Home Manager at Glenmuir House Residential Care Home.
Ali has worked for Angel Healthcare since 2015 and brings years of experience in Care Homes, priding herself on her peronal approach and the end of life care that the home can deliver.
Glenmuir House is a residential care home in the Victorian Quarter of St. Leonards.
The team at Glenmuir House work hard to help residents achieve the very best quality of life possible. Glenmuir House excels in caring for the more dependent, frailer residents with its mobility equipment, highly trained staff and a peaceful environment. Glenmuir House prides itself on its end of life care.
The team at Glenmuir House work hard to help residents achieve the very best quality of life possible. Glenmuir House excels in caring for the more dependent, frailer residents with its mobility equipment, highly trained staff and a peaceful environment. Glenmuir House prides itself on its end of life care.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Emergency Care, End of Life, High Dependency, Independent Living, Nursing Dementia / EMI, Palliative, Personal care, Rehabilitation. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Injection, Suppository. |
| Nursing Specialisms | Cancer, Heart Disease, Liver Disease, Lung Disease, Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| To view the provider’s latest Inspection Reports, Click here. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Our care home has mobile phone signal in some of our residents’ rooms. Telephone for external calling Our care home provides a telephone in some of our residents’ rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals here. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 60 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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Glenmuir House is a large detached house decorated and furnished to a high standard with plenty of charm and beautiful period features. It provides spacious communal areas, comfortable living space and 18 individually styled bedrooms. Communal space at the home includes a beautiful lounge, leading onto the patio and front gardens. New to Glenmuir House is the relaxing conservatory where residents can enjoy views of the garden and flower beds from the warm and comfort of indoors. |
| Is Our Home Purpose Built |
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| No |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Conservatory, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Chiropodist, Hairdressers, Lift, Smoking Area. |
| Our Garden |
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| Communal Garden, Scenic Views, Seating, Secure Garden. |
| How 'Smart' Are We? |
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| Reduce Plastic Use. |
| Brochures |
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| Insert-Glenmuir Updated 2023.pdf |
| Our Photos |
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| Description |
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The bedrooms have en-suite toilet and washing facilities – there are also additional bathrooms on every floor. The 2nd floor rooms boast fabulous views over St Leonards and beyond to the sea and South Downs. All bedrooms have a 24 hour call bell installed for added peace of mind. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 20 |
| Number Of Ensuite Rooms | 20 |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View, Step Free Access, Unfurnished. |
| Room Facilities |
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| Alarm, Catch up TV, Freeview TV, Internet Access, Secure Access, Sky/Cable TV, Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,110.00 |
| Respite Fees From / Price Per Week | £1,110.00 |
| Funding Types | |
|---|---|
| Local Authority | East Sussex |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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At Angel Healthcare, we pride ourselves on providing the most opportunities for our residents. When residents are able to, we encourage participation in activities, both within the care homes and off site. Residents regularly get involved with crafting – be that for Christmas decorations, love hearts for Valentine’s Day or decorating Easter eggs. The activities also help with hand-eye coordination, concentration and other motor skills. During the activity there is always a lovely atmosphere, either calm and concentration or laughter and chatter. When residents participate in arts and crafts, the staff display the work throughout the care homes, allowing residents and visitors to admire the work and again, become a topic of conversation. Drawing and crafting isn’t just something the elderly in residential care can enjoy. Relatives at home can also enjoy such activities with all members of the family, not just to look back on old memories, but also to create new ones. |
| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Crafts, Crosswords, Excursions, Exercise Class, Flower Arranging, Gardening, Music Entertainment, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions, Park, Shopping. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Partial |
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Are your windows double glazed? | Partial |
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Do you use motion sensors? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have an EPC rating? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
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Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use digital care plans? | Yes |
| Our Pets |
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Residents are welcome to bring a pet to an Angel Healthcare care home, if it settles in well and fits in with the dynamics of the home and other residents. Moving into a residential care home can be daunting, so bringing along a much-loved pet to share the experience with will help a new resident settle into their new home. As part of the activities programme, other animals are also welcome to visit the care homes. The residents found interacting with the reptiles when they came to visit particularly amusing! |
| Can You Bring Your Pet |
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| Yes |
| How We Help With Your Pet |
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| Feeding, Sanitation. |
| We Welcome |
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| Cats, Others (subject to review). |
4 Branksome Road
St Leonards On Sea
East Sussex
TN38 0UA
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 15th April 2022 |
| Last rated | 1st June 2022 |
| Reports | |
| Registration Date | 10th December 2010 |
| Service Provider | Angel Healthcare Limited, TN33 9PE |
1st June 2022 | Transport |
|---|
| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Anglican Church. |
| Nearby Services |
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| Church, Park, Restaurant, Shops, Surgery. |
Frequently asked questions about Glenmuir House Residential Care Home
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