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Profile Strength |
Excellent 96%
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| Care Type | Live In Care |
| Care Category | Personal | Dementia | Respite |
| Availability | Yes |
| Regulator's Rating | Good |
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You & I Care-Mid Surrey is a locally managed branch of You & I Care Ltd. The branch was opened to bring You & I Care’s high-quality and award-winning homecare services closer to communities in Surrey and other neighbouring areas. You & I Care-Mid Surrey is registered with, and it is inspected and rated GOOD by the Care Quality Commission (CQC), further advancing You & I Care’s commitment to changing the face of ageing and its promise to always care. All of our Carers in Surrey are carefully selected, vetted, trained and constantly supervised to ensure the provision of the best quality care at all times. You & I Care’s homecare services in Surrey are reviewed and highly recommended by Service Users and their loved ones.
About You & I Care's Live-in Care Services:
With live-in care, you enjoy the peace, comfort, and convenience of receiving all the care and support that you need without having to leave your cherished surroundings. You & I Care’s experienced live-in carers are professionally trained to provide care and support based on the unique needs of each individual Service User. Our Carers are well-equipped to perform a wide range of tasks including personal care, meal preparation, medication management, and housekeeping among other essential day-to-day tasks.At You & I Care, we understand the importance of trust and compatibility, which is why our carers undergo thorough background checks and are carefully matched to meet your unique needs and preferences so that you can have peace of mind knowing that you are in the hands of a capable and caring live-in carer.
Why Choose You & I Care's Live-in Care?
At You & I Care, our goal is to offer the highest quality of live-in care services that enable elderly individuals to age gracefully in their own homes, surrounded by familiarity and cherished memories. If you’re seeking reliable live-in care services, you’ve come to the right place. Choosing live-in care services from You & I Care means embracing independence, receiving personalised care, benefiting from continuity, having compassionate Carers, accessing a comprehensive range of services, and gaining peace of mind for both Service Users and their families. We are committed to providing exceptional care and making a positive difference in the lives of our Service Users. Our services are registered and rated overall GOOD by the Care Quality Commission (CQC), and they are reviewed and recommended by Service Users and their loved ones.
| Brochures |
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| You-I-Care-Brochure-2024.pdf |
You & I Care: CQC Registered, Inspected and Rated Good Home Care Services.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Complex Care, Daily Respite Care, End of Life, High Dependency, Independent Living, Learning Disability (ALD), Mental Healthcare, Palliative, Personal care. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Housekeeping | Cleaning, Gardening, Laundry, Meal Preparation, Medical Appointments, Prescription Collection, Shopping, Tidying. |
| Medication | By Mouth, Change Catheter, Electronic Medication Management. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Transport | Carer provides own vehicle, Will accompany on Public Transport. |
| Technology | Automatic Medication Reminders, Family Apps, Key Safes. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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You & I Care provides care and support for Service Users based on established standards by the Care Quality Commission (CQC). All our carers receive the relevant training to prevent information control for themselves and the Service Users they support. Our carers are also constantly supervised to ensure safe care at all times. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
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| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| To view the provider’s latest Inspection Reports, Click here. | ||
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Funding Types | |
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| We Accept Self-Funding Clients | Yes |
| The Importance Of Meal Times |
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A balanced, nutritious diet is essential to maintaining health and wellbeing, our carers can prepare all types of meals for our clients, taking likes, dislikes and cultural needs into consideration. |
| We Can Prepare |
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| Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
| Dietary Options |
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| Gluten-free, Halal, Pureed, Vegan, Vegetarian. |
| Our Photos |
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| Activities Are So Important |
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As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities, at home and in the community. |
| Our Photos |
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| Staff Specialities |
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| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games. |
| Our Pets |
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Your pets are as important to us as they are to you. |
Regulator: CQC
| Current Ratings | |
|---|---|
| CQC Registered | Yes |
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last rated | 26th March 2022 |
| Registration Date | 9th December 2020 |
| Service Provider | YOU & I CARE LTD, CM13 3FR |
We cover Surrey and surrounding areas.
Our Registered Address is:
Dorset House
Regent Park, Kingston Road
Leatherhead
Surrey
KT22 7PL
Frequently asked questions about You & I Care - Mid Surrey (Live-In Care)
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