Ullswater Cottage
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Old Brighton Road South
Pease Pottage
Crawley
West Sussex
RH11 9AG
| Care Type | Care Home |
|---|---|
| Care Category | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £3,000.00 |
| Regulator's Rating | Good |
Meet The Manager
Joe Patterson is Manager at Ullswater Cottage.
Working in the care sector has been my vocation for 26 years - I have worked in residential care and nursing Care.
I started my career as a care assistant and worked my way through to team leader, Deputy Manager, and ultimately became Home Manager. I can therefore see things from a different angle, as I have experience in most roles.
I am passionate about care and my role in helping people to be the best they can be whether that is my staff team or the residents living in the home I am lucky enough to manage.
My role as Home Manager is to ensure the safety and happiness of my residents and to work closely with my team to develop their skills through training and guidance.
I always strive to promote a family atmosphere within the home, and this is inclusive of everyone: residents, families, friends and staff. My door is always open. Please come and see me. My goal is for everyone to be happy, content and safe.
Ullswater Cottage, our care centre near Pease Pottage, in the heart of the West Sussex countryside, delivers high standards of care and support for people living with long-term neurological conditions. With around-the-clock specialist nursing care and respite care, our professional team are proud to support those with acquired brain injury, multiple sclerosis, cerebral palsy and motor neurone disease. With woodland views and vast lawns, Ullswater Cottage offers a tranquil setting with added peace of mind.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Daily Respite Care, Learning Disability (ALD), Mental Healthcare, Personal care. |
| Disability Support | Hearing Impairment, Physical Disability, Physically Frail, Visual Impairment, Walking Frame. |
| Medication | By Mouth, Change Catheter, Injection. |
| Nursing Specialisms | Cerebral Palsy, Motor Neurone Disease (MND), Multiple Sclerosis, Traumatic Brain Injury. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Ullswater Cottage is working within the government guidelines to help protect its staff and clients. |
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| Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Admission | The provider assured the regulator that it was admitting people safely to the service. |
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Premises | The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises. |
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Shielding | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Our care home provides a telephone in some of our residents’ rooms. |
Social media provides an up to date window on the activities within a provider's setting.
We are on Facebook| Minimum Age |
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| 18 |
| Our Building and Facilities |
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Purpose-built with excellent facilities, Ullswater Cottage has been thoughtfully designed to support people to reach their potential in a safe and caring environment. We think you’ll love our bright open spaces, beautifully appointed en-suite bedrooms with track and hoist systems, and our accessible landscaped gardens for those sunnier days. Step into a world of tranquillity and comfort with our Sensory Room at Ullswater Care Centre. Carefully designed to cater to the diverse needs of our residents, this specialised space offers a multisensory experience that engages sight, sound, touch, and scent. Soft, ambient lighting offers relaxation, while plush furnishings create a cosy environment. |
| Is Our Home Purpose Built |
|---|
| Yes |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Lift. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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At Ullswater Care Centre, meticulous attention has been dedicated to the design of each of our 10 ensuite bedrooms reflecting our commitment to going above and beyond. Residents have ample space to organize their personal belongings, and can enjoy beautiful views and designated areas for relaxation. Each bedroom is carefully furnished with a personalised colour scheme and offers a consistently comfortable environment. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 10 |
| Number Of Ensuite Rooms | 10 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
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| Single Room. |
| Room Features |
|---|
| Furnished, Step Free Access. |
| Room Facilities |
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| Internet Access, Wifi. |
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £3,000.00 |
| Funding Types | |
|---|---|
| Local Authority | West Sussex |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
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At Ullswater Care Centre, our comprehensive nursing and respite care includes regular live entertainment & activities designed to enrich the lives of our residents. Our activities coordinators collaborate closely with residents and their relatives to determine their preferences and tailor this to our weekly schedule. Not only do we encourage residents to continue pursuing their existing passions but we also invite them to explore new interests. |
| Activities At Home |
|---|
| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Are your windows double glazed? | Yes |
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Do you use motion sensors? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have an EPC rating? | Yes |
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Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
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Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
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Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
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Do you carry out projects that support wildlife? | Yes |
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Do you compost? | Yes |
Old Brighton Road South
Pease Pottage
Crawley
West Sussex
RH11 9AG
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 5th May 2023 |
| Last rated | 2nd June 2023 |
| Current Report |
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| Historic Reports |
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| Registration Date | 17th December 2021 |
Ullswater Cottage Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Car Park. |
| Places of Worship |
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| Catholic Church. |
| Nearby Services |
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| Church, Pub, Restaurant, Shops. |
Frequently asked questions about Ullswater Cottage
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