| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From |
£1,595.00
|
| Regulator's Rating | Not Yet Rated |
Pooja Dhoot is Home Manager at The Wickets.
I have a master’s degree in microbiology and a level three in education and teaching. I also have an operations manager qualification. I joined Care UK in 2020, mainly because of its reputation.
As a relief manager, I provide support in the absence of a permanent home manager. In this role, you need to have strong leadership skills and be able to stay calm and multitask in challenging situations. The nature of our work also means it’s essential to have empathy and compassion.
My approach is to ensure teams feel empowered through good coaching and mentoring. I always feel incredibly proud when I see teams be the best they can be.
For me, knowing I’m doing a good job comes from seeing a happy home with happy residents, families and colleagues. One particular highlight was when I managed Carpathia Grange which received an ‘outstanding’ rating for the ‘caring’ category in its last CQC inspection in 2024.
In my spare time I love travelling and reading.
The Wickets is a brand-new, purpose-built care home in Southampton, providing high-quality, tailored care in luxurious surroundings. The dedicated team provide residential, nursing and specialist dementia care on a permanent and short-term basis.
Each of the 80 bedrooms at the Southampton home is beautifully furnished and features its own ensuite wet room. Inside residents can enjoy the onsite café, cinema room and hair and beauty salon, while outside there are landscaped, secure gardens.
The caring and experienced team run various daily activities and outings in the home’s minibus, while the chef-led catering team create a variety of tempting and nutritious meals - all tailored to residents’ tastes and needs.
| Care Options | We Can Provide |
|---|---|
| Support For | Convalescence, End of Life. |
| Medication | By Mouth, Change Catheter. |
| Nursing Specialisms | Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
|
The Wickets is working within the government guidelines to help protect its staff and clients. |
||
| Infection Control Initiatives in place | ||
|---|---|---|
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
|---|---|---|---|---|---|
|
|||||
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
| Minimum Age |
|---|
| 65 |
| LGBTQ Welcome |
|---|
| Yes |
| Our Building and Facilities |
|---|
|
The Wickets features many luxury facilities, including a café, hair salon, cinema room and in-house bar. |
| Is Our Home Purpose Built |
|---|
| Yes |
| The Year Our Home Was Built |
|---|
| 1 Jan 2026 |
| How Many Floors We Have |
|---|
| 4 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Activities Room, Bar / Pub, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Beauty Salon, Chiropodist, Coffee Shop, Hairdressers, Lift, Minibus. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Scenic Views, Secure Garden, Wheelchair Friendly Access. |
| Our Photos |
|---|
| Description |
|---|
|
Each of the ensuite bedrooms are spacious and individually decorated, the ground floor rooms even have direct access to a private patio. |
| About Our Rooms | |
|---|---|
| Number Of Ensuite Rooms | 80 |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Step Free Access. |
| Room Facilities |
|---|
| Internet Access, Wifi. |
| Our Photos |
|---|
Secure your room today and enjoy the peace of mind of fixed fees until 2027.
At Care UK, we understand the importance of a well-earned break. That’s why we are currently taking bookings for respite stays throughout June, July and August.
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,595.00 |
| Nursing Fees From / Price Per Week | £1,885.00 |
| Residential Dementia Fees From / Price Per Week | £1,685.00 |
| Respite Fees From / Price Per Week | £1,805.00 |
| Funding Types | |
|---|---|
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| Activities Are So Important |
|---|
|
At Care UK we believe in supporting residents to enjoy a meaningful lifestyle, whatever their abilities. The team will create care and lifestyle plans that meet their precise needs. Activity programmes are full of varied group activities as well as one-to-one time. |
| Our Photos |
|---|
| Activities At Home |
|---|
| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
3 Banister Road
Southampton
Hampshire
SO15 2EN
Not yet rated.
| Transport |
|---|
| Bus Stop nearby, Car Park. |
| Places of Worship |
|---|
| Catholic Church, Gurdwara Temple. |
| Nearby Services |
|---|
| Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
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