| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,300.00 |
| Regulator's Rating | Good |
Natasha King is General Manager at Sycamore Grove Care Home.
I have worked in the care sector for almost 30 years. I started as a Kitchen Assistant at the age of 16 and I have worked my way through all roles to General Manager. I have done this role for seven years and I absolutely love what I do. I am passionate about life in a care home and thrive on making a home feel like a home, full of fun, laughter and happiness.
I will be bringing all my skills to Sycamore Grove, supporting the team and developing the activities throughout, ensuring that all those who live with us enjoy an enriching celebration of life and welcoming the community, families and friends in to our wonderful home.
Sycamore Grove Care Home in Pevensey, Eastbourne is now open! The home offers a range of accommodation and services for older people in need of support, including high quality residential care, respite care and dementia care.
The home has a dedicated area called Memory Lane, which provides high-quality care for people with dementia. Within the community, memory boxes with small reminders and items such as photographs are used to help each person reminisce. Features such as adapted crockery and tableware, sensory gardens with low risk walkways and activity kitchens will also enable people to engage in life's everyday simple tasks.
The community is broken up into small units with a family feel, helping people feel safe and comfortable. Services are based on independence, dignity and choice, supported by a person-centred approach to care.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Connectivity for resident testing, monitoring & communications |
|---|
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
| Minimum Age |
|---|
| 65 |
| Our Building and Facilities |
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We are now using handheld digital technology called 'Enable' internally to develop, update and manage our care and life enrichment documentation for residents. We work with one of the UK’s major digital care home documentation providers and have a bespoke platform to manage documentation digitally which aligns with our wish to deliver the highest quality individual care and life enrichment. You will see our team members using hand-held devices as the care plans and life enrichment preferences will be accessed via the device on an App. This will mean that it may look like our teams are using their mobile telephones, rest assured this is not the case and all technology used in the home is there to support our residents and relatives. There are so many benefits in moving to using digital technology to care for our residents, and for the staff working at the home including improving communication and collaboration between teams, increasing accuracy of care intervention recording and becoming more environmentally friendly. |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Beauty Salon, Chiropodist, Hairdressers, Lift. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating. |
| Our Photos |
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| Description |
|---|
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Double rooms |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 70 |
| We offer these types of ensuite rooms: WC and Basin, Wet Rooms. | |
| Type Of Room |
|---|
| Double Room, Single Room. |
| Room Features |
|---|
| Furnished, Garden View, Step Free Access. |
| Room Facilities |
|---|
| Freeview TV, Internet Access, Telephone Point, Wifi. |
| Our Photos |
|---|
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,300.00 |
| Funding Types | |
|---|---|
| Local Authority | East Sussex |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
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|---|---|
| Dining Locations |
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| Hospitality |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
|---|
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We understand that the people we support have passions and interests that could be difficult to pursue after moving into a care home – but that doesn’t mean we don’t encourage them to try! Some hobbies can define a person, so our Activities Coordinators are dedicated to ensuring that everyone we support is able to do what makes them happy to the best of their abilities. Social events are organised with individual tastes in mind and with the idea that residents have the opportunity to try new and exciting things. |
| Activities At Home |
|---|
| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Reminiscence, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
Lilac Lane
Stone Cross
Pevensey
BN24 5NU
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Assessment Date | 9th June 2026 |
| Published Date | 30th July 2026 |
| Current Report |
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| Historic Reports |
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| Registration Date | 12th April 2023 |
| Service Provider | Barchester Healthcare Homes Limited, EC2A 1AS |
| Transport |
|---|
| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
|---|
| Catholic Church. |
| Nearby Services |
|---|
| Church, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
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