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Shifnal Road
Telford
TF2 9NN

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,240.00
Regulator's Rating Good
Meet The Manager

Denise Maggs-Paulton is Care Home Manager at Priorslee House.

To me, kind car means making sure that the people living with us receive care that is respectful, compassionate and effective and meets their personal needs both physical and emotionally and helps them to maintain their wellbeing.

Denise Maggs-Paulton

Conveniently situated near the popular residential areas of Priorslee and Snedshill, Priorslee House is a newly built care home in Telford offering high quality residential and residential dementia care to older ladies and gentlemen.Beautifully designed around an attractive central courtyard garden, 

Priorslee House care home offers state-of-the-art, luxury accommodation across three communities, with additional hotel-style services and facilities on the ground floor. There are a variety of comfortable lounges and dining areas for Residents to relax and socialise, and Residents also benefit from the large, modern bedrooms, which are beautifully decorated and have full en suite facilities. 

On the ground floor community, some bedrooms also benefit from a patio door providing direct access to the peaceful courtyard garden. Whether it’s sitting down for a special meal in the private dining room, The Wrekin, enjoying a manicure, beauty treatment or new hairdo in the on-site Severn Salon, or meeting up for a game of cards with friends in the Vestibule Café Bar, there are a variety of activities on offer to ensure Residents live a very good life at Priorslee House.


Care Options We Can Provide
Support For Companionship, Convalescence, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Nursing Specialisms Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Priorslee House is working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
View the provider’s latest Inspection Reports.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

Beautifully designed around an attractive central courtyard garden, Priorslee House care home offers state-of-the-art, luxury accommodation across three communities, with additional hotel-style services and facilities on the ground floor.

There are a variety of comfortable lounges and dining areas for Residents to relax and socialise, and Residents also benefit from the large, modern bedrooms, which are beautifully decorated and have full en suite facilities. On the ground floor community, some bedrooms also benefit from a patio door providing direct access to the peaceful courtyard garden.


Is Our Home Purpose Built
Yes

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos

Description

Our bedrooms are beautifully decorated with en-suite facilities. Residents are encouraged to bring along some home comforts for the personal and familiar touch.


About Our Rooms
Number Of Rooms 71
Number Of Ensuite Rooms 71
We offer these types of ensuite rooms: Wet Rooms.

Type Of Room
Single Room.

Room Features
Furnished, Garden View, Step Free Access.

Room Facilities
Telephone Point.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,240.00

Funding Types
Local Authority Telford and Wrekin
Region West Midlands
We Accept Self-Funding Clients Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).

Pink tick icon There are no unnecessary disruptions during mealtimes.

Activities Are So Important

The carers and Residents at Millbrook enjoy playing an important part in their local community. The home encourages an atmosphere of fun and inclusion and runs a weekly programme of events, which includes talks and demonstrations from local people willing to share their knowledge and talents. Performers from the area regularly visit and entertain Residents with songs, sketches, singing and dancing, and members of neighbourhood groups, volunteers and other locals often drop in for a cup of tea and a chat.


Our Photos

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.

Shifnal Road
Telford
TF2 9NN

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 14th March 2023
Last rated 6th April 2023
Current Report

Priorslee House Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Priorslee House Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 15th October 2021
Service Provider HC-One Limited, DL3 6AH
Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Chemist, Church, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops, Surgery.

Frequently asked questions about Priorslee House

Priorslee House was given an overall rating of "Good" by the CQC in April 2023.
Priorslee House provides Residential, Dementia and Respite care.
Priorslee House has 71 rooms.
Prices for Priorslee House start from £1,240.00 per week.
Priorslee House is owned by HC-One.
Yes. Priorslee House does offer Residential care.
Yes. Priorslee House does offer Respite care.
Yes. Priorslee House does provide care for people with Dementia.
Priorslee House comes under Telford and Wrekin.
Denise Maggs-Paulton is the manager of Priorslee House.

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