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187 The Ridge
Hastings
TN34 2AE

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Regulator's Rating Not Yet Rated
Meet The Manager

Vickie Willard is Manager at Ponbay Lodge.

A dedicated and compassionate leader, Vickie brings over 33 years of experience in delivering exceptional residential and specialist dementia care. She has a proven track record of leading care teams, championing a person-centred approach, and maintaining full compliance with CQC and safeguarding standards. With a strong background in dementia-specific care, Vickie is passionate about understanding each resident’s life story and using that knowledge to create meaningful, individualised experiences.

She is committed to fostering a safe, supportive, and enriching environment where all residents can thrive with dignity and respect. Outside of work, Vickie enjoys spending time with her family and going on long walks with her beloved four-year-old furry companion, Teddy the Shih-poo

Vickie Willard

Discover compassionate care at Ponbay Lodge, a brand-new care home in Hastings opening in July 2025, set in the peaceful area of St Helen’s. Known for its coastal charm, historic landmarks, and vibrant local culture, Hastings offers the perfect backdrop for fulfilling later-life living.

Ponbay Lodge has been purpose-built with care, comfort, and security at its heart, creating a warm, welcoming environment where residents truly feel at home. We provide expert residential, dementia, and respite care, thoughtfully tailored to support dignity, independence, and well-being.


Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Ponbay Lodge is working within the government guidelines to help protect its staff and clients.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Minimum Age
65

Our Building and Facilities

With beautifully designed living spaces and a strong sense of community, Ponbay Lodge proudly sets a new standard for residential care homes in Hastings.


Who Owns Our Building
Private

Communal Rooms
Bistro, Coffee Shop / Café, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Beauty Salon, Chiropodist, Cinema, Hairdressers, Library, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access.

About Our Rooms
Number Of Ensuite Rooms 66

Type Of Room
Single Room.

Room Features
Furnished, Step Free Access.

Room Facilities
Internet Access, Wifi.

Funding Types
We Accept Self-Funding Clients Yes

Activities Are So Important

As part of your care plan, you'll receive support with daily living activities, both basic and physical, to help you lead a fulfilling life tailored to your abilities, whether at home or in the community.


Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.

187 The Ridge
Hastings
TN34 2AE

Not yet rated.

Transport
Bus Stop nearby, Car Park.

Places of Worship
Methodist Church.

Nearby Services
Church, Hospital, Park, Pub, Restaurant, Shops.

Frequently asked questions about Ponbay Lodge

Ponbay Lodge provides Residential, Dementia and Respite care.
Ponbay Lodge is owned by Oyster Care Homes.
Yes. Ponbay Lodge does offer Residential care.
Yes. Ponbay Lodge does offer Respite care.
Yes. Ponbay Lodge does provide care for people with Dementia.
Vickie Willard is the manager of Ponbay Lodge.

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