Moors Manor Care Home
Book a Visit
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Profile Strength |
Excellent 96%
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| Care Type | Care Home |
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,317.00 |
| Regulator's Rating | Good |
Meet The Manager
Jenna May is General Manager at Moors Manor Care Home.
I have worked in senior healthcare roles, including the Royal Bournemouth Hospital, and have spent the past ten years working in management - in a nursing home environment, having experienced domiciliary, acute and nursing care settings. I understand and empathise with challenges residents and their families are going through when looking for a care for themselves or their loved ones. It is my mission to ensure the transition is as smooth as possible.
Moors Manor is located just off the A31, on the New Forest-Dorset border, giving easy access to Bournemouth, Poole and the south coast. The home is situated on the edge of the Hurn & Avon Forest, with plenty of open spaces nearby to explore, and with Ringwood just a few minutes away, you can enjoy a bustling market town, with a wealth of shops to support all your shopping needs and many restaurants and bars to choose from to enjoy a meal.
At Moors Manor, we provide a range of accommodation and services for older people in need of support, from respite care to 24-hour residential care.
Moors Manor Care Home
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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We are delighted that the majority of our residents, patients and staff have now been vaccinated. And we'll do everything we can to ensure that all new residents, patients and staff are vaccinated, where medically able to to, or are willing o be vaccinated before moving in or working in our homes and hospitals. We also ensure that any new residents and patients coming into our homes and hospitals , whether from the local hospital or the community have been tested in advance and are negative for COVID-19. We continue to have a robust supply chain of Personal Protection Equipment (PPE) in place, and our staff are using this in accordance with the Government guidance. All of our staff, irrespective of their role will be wearing protective face masks at all times to ensure the safety of our residents and team. We continue to implement our advanced cleaning practices, and have clear standards in the case of managing any confirmed or suspected cases. All staff practise good hand and respiratory hygiene to prevent the spread of germs, and surfaces that are often touched are cleaned and disinfected frequently. We're proud to be the only care provider to win the RoSPA Health and Safety Award in both 2019 and 2020. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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The features and facilities are designed to the highest standards to enhance the lives of residents, and the care we provide is delivered by professionals who are committed to making this home an exceptional place to live. We understand how difficult choosing a care home for a loved one can be, so all our services are devised to make this process as smooth as possible, and our staff are always on hand to give you advice, should you need it. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Bar / Pub, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Hairdressers, Lift, Minibus. |
| Our Garden |
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| Communal Garden, Communal Patio, Seating. |
| How 'Smart' Are We? |
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| Interactive Digital Touch Table. |
| Brochures |
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| Barchester Healthcare - Paying to live in a care home guide.pdf |
| Our Photos |
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| Description |
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Accommodation
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| About Our Rooms | |
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| Number Of Rooms | 66 |
| Number Of Ensuite Rooms | 66 |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Step Free Access, Unfurnished. |
| Room Facilities |
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| Internet Access, Secure Access, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,317.00 |
| Funding Types | |
|---|---|
| Local Authority | Dorset |
| Region | South West |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
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| Dining Locations |
Bedroom Dining
Bistro
Café
Lounge/Diner
Restaurant
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| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
A la Carte
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Bistro.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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Our activities team are great at building the activities programme around the likes and interests of the people we care for. Ensuring that our social events offer fun and adventure is part of the ethos of our home; it’s important that those we support can enjoy an active and social lifestyle. Of course, there will always be those who prefer peace and quiet, and in these instances, a cup of tea and a chat are always welcomed. |
| Our Photos |
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| Activities At Home |
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| Animal Petting, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Exercise Class, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions, Park, Shopping. |
| Our Pets |
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Pets to be arranged with managers discretion. |
| Can You Bring Your Pet |
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| No |
243 Ringwood Road
St. Leonards
Ringwood
BH24 2DW
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 23rd May 2022 |
| Last rated | 14th June 2022 |
| Reports | |
| Registration Date | 5th February 2021 |
| Service Provider | Barchester Healthcare Homes Limited, EC2A 1AS |
14th June 2022 | Transport |
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| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
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| Anglican Church, Buddhist Temple, Catholic Church, Methodist Church, Mosque, Synagogue. |
| Nearby Services |
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| Garden Centre, Hospital, Park, Pub, Restaurant, Shopping Centre, Shops. |
Frequently asked questions about Moors Manor Care Home
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