Loveday Kensington
Book a Visit
2 Kensington Square
London
London
W8 5EP
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Profile Strength |
Excellent 96%
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|---|---|
| Care Type | Care Home |
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £4,000.00 |
| Regulator's Rating | Outstanding |
Meet The Manager
Darren Pitcher is Director of Care Operations and Compliance at Loveday Kensington.
Darren has a clinical background in private health and social care, and a degree in Adult Nursing. Before joining Loveday, he was head of Care and Quality at Care UK. He encourages his colleagues how to best achieve patient-centred care, leads dementia training at University of Worcester, and is involved in collaborative projects with MacMillan and Marie Curie. He also plays a prominent part in his local borough’s healthcare and adult social care programmes.
Delivering 'Outstanding' care since 2016
Thank you for your interest in Loveday, we would love to show you why we firmly believe Loveday offers care beyond compare.Our commitment to our Members is second to none. We offer each and every one a rich and fulfilling social life, brimming with meaningful activities for them, that provide stimulation for mind, body and soul. Loveday's CQC rated 'Outstanding' care, industry leading staff ratios and expertise in dementia mean that families have complete peace of mind with all the help they need at any time of day or night.
Each Loveday property offers award winning design with discrete security and innovative technology, all beautifully presented with exacting service. The team are always on hand to help with daily routines, reminders and attention. Meaning every Member has just the right amount of support that suits their individual needs.
Loveday Kensington, nestled in the corner of Kensington Square is a stone’s throw from bustling High Street Kensington. It offers 40 light and airy suites some with roof terraces, physiotherapy studio, spa, salon, and a sun-trap roof terrace for the long summer evenings.
Loveday is akin to the private clubs enjoyed by our Members. On joining you have access to all Loveday has to offer, from the Day Club, respite stays, full time residency or help at home. Alongside world class hospitality and concierge services, nothing is too much trouble.
If we can help with any aspect of your journey please just contact our Membership Team who would be delighted to arrange a consultation or tour.
Thank you for your interest in Loveday.
Loveday Kensington tour
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Complex Care, Convalescence, Daily Respite Care, End of Life, High Dependency, Independent Living, Palliative, Personal care, Physiotherapy, Reablement, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Electronic Medication Management, Injection, Suppository. |
| Nursing Specialisms | Cancer, Crohns, Crohn's Disease, Depression, Diabetes, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Pain Management, Parkinson's Disease, Posterior Cortical Atrophy, Stroke, Traumatic Brain Injury, Ulcerative Colitis. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Violent Behaviour, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Our successful navigation of the Covid pandemic has been supported by the implementation by a proactive range of staff infection and property controls. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Air Filtration & Purification | We are using air filtration and/or air purification devices within our care setting. |
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Admission | The provider assured the regulator that it was admitting people safely to the service. |
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Premises | The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises. |
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Shielding | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Visitors | The provider assured the regulator that it was preventing visitors from catching and spreading infections. |
| To view the provider’s latest Inspection Reports, Click here. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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The Loveday Building & Design Standards always take into account all statutory and regulatory controls related to town planning, building control, fire regulations, health and safety and CQC registration and inspection. We continually work hard to research and develop innovative and leading cutting edge design features, no only to provide the safest possible living environments, but also to create delightful homes where members thrive and which their families look forward to visiting. |
| Is Our Home Purpose Built |
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| No |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Bar / Pub, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Beauty Salon, Chiropodist, Chiropractor, Cinema, Day Centre, Dentist, GP, Gym, Hairdressers, Library, Lift, Minibus, Nutritionist, Optician, Physiotherapy, Smoking Area, Spa, Therapy Room. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Sensory Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Electronic Visitor Register, Individual Heating Controls. |
| Our Photos |
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| Description |
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Our Members can choose between our Loveday suite interiors or work with our London design team, who are always on hand to assist Members who prefer to decorate and furnish their own suites to suit their individual styles and preferences. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 40 |
| Number Of Ensuite Rooms | 40 |
| We offer these types of ensuite rooms: Shower Rooms, Wet Rooms. | |
| Type Of Room |
|---|
| Single Room, Studio. |
| Room Features |
|---|
| Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Alarm, Catch up TV, Freeview TV, Internet Access, Private Patio, Safe, Secure Access, Sky/Cable TV, Telephone Point, Wifi. |
| Our Photos |
|---|
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £4,000.00 |
| Nursing Fees From / Price Per Week | £4,000.00 |
| Residential Dementia Fees From / Price Per Week | £4,000.00 |
| Nursing Dementia Fees From / Price Per Week | £4,000.00 |
| Respite Fees From / Price Per Week | £5,250.00 |
| Funding Types | |
|---|---|
| Local Authority | Kensington and Chelsea |
| Region | London |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Café
Lounge/Diner
Restaurant
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| Dining Styles |
A la Carte
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Specialities |
Lovedays award winning culinary team is supported by expert nutritionists, sommeliers, and restaurateurs, who design a well-balanced, highly nutritious, and pleasurable menus tailored around the health and dietary requirements each member.
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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Our Extraordinary Days programme comprises a highly innovative, evidence-based activities schedule brought to life in collaboration with a progressive, multidisciplinary research team from the University of West London (UWL)’s Geller Institute of Ageing and Memory. The programme applies cutting-edge neuroscience and psychological evidence that stimulating activities involving art, music, language, learning and storytelling help improve interactions, mood and mobility for those living with dementia. It is developed around each Member’s hobbies, interests and insights from home assessment and lifestyle interviews. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Pilates, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
| Activities Outside Our Home |
|---|
| Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre. |
| Our Pets |
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Please enquire with the home manager |
| Can You Bring Your Pet |
|---|
| Yes |
| How We Help With Your Pet |
|---|
| Feeding, Sanitation, Walking. |
| We Welcome |
|---|
| Cats, Dogs. |
2 Kensington Square
London
London
W8 5EP
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Outstanding |
| Safe | Good |
| Well Led | Outstanding |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Outstanding |
| Inspection Reports | |
| Last inspected | 27th April 2023 |
| Last rated | 17th April 2020 |
| Reports | |
| Registration Date | 6th September 2018 |
| Service Provider | IAC Chelsea Limited, W1W 6HL |
26th July 2023 | Transport |
|---|
| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church, Buddhist Temple, Catholic Church, Gurdwara Temple, Methodist Church, Mosque, Synagogue. |
| Nearby Services |
|---|
| Bank, Chemist, Church, Garden Centre, Golf Club, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery. |
Frequently asked questions about Loveday Kensington
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