Highview Care Home
Book a Visit
| Care Type | Care Home |
|---|---|
| Care Category | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £2,068.00 |
| Regulator's Rating | Outstanding |
Meet The Manager
Elsbeth Russell is General Manager at Highview Care Home.
I qualified as a nurse in 1993 and have always worked within the private sector, living and working in Newcastle upon Tyne. I worked for a local, family run nursing care company before Barchester, making my way through their career ladder during my time there.
In 2013 my family and I made a quality of life decision to move away from life in the city to Inverness, where I have worked within the locality as a care home manager ever since.
My greatest achievement to date has to be being nationally acknowledged as the 'Nurse of the Year' in 2015 for the excellent environment and care given to people living with dementia in my care home. I still find it very difficult to believe that a care home manager from Inverness was recognised for just doing her job.
Highview House is situated on the outskirts of the city of Inverness, with panoramic views overlooking the Moray Firth, and beautiful award-winning gardens. All our rooms have en-suite facilities and we encourage residents to personalise them with their treasured possessions.
The home cares for people who need 24-hour nursing care and people living with dementia, who are supported in our dedicated Memory Lane Community. We have a skilled and compassionate group of care staff lead by registered nurses, who are offered specific training programmes to meet your needs. if you were to join us you would have a named nurse and keyworker allocated to support you on a personal and social basis.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Personal care. |
| Disability Support | Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Injection, Suppository. |
| Nursing Specialisms | Multiple Sclerosis. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
|
Highview is working within the government guidelines to help protect its staff and clients. |
||
| Infection Control Initiatives in place | ||
|---|---|---|
 |
Independent Assessments | We have been independently assessed in our approach to infection control. |
|
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: Care Inspectorate - Scotland | ||
|
Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
We are on Facebook| Minimum Age |
|---|
| 55 |
| Our Building and Facilities |
|---|
|
All the services and facilities on offer are designed to enhance residents’ lives within the home. The care we provide is all about looking after their health and understanding what makes them happy. We have close links with other healthcare specialists who visit the home as and when required, from GPs, chiropodists and specialist nurses. We have a physiotherapist attached to the home who would be available should you require any physiotherapy. |
| Is Our Home Purpose Built |
|---|
| Yes |
| How Many Floors We Have |
|---|
| 2 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Activities Room, Coffee Shop / Café, Conservatory, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Chiropodist, Hairdressers, Lift, Minibus, Physiotherapy. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Sensory Garden, Vegetable Plot, Wheelchair Friendly Access. |
| Our Photos |
|---|
| Description |
|---|
|
Accommodation facilities include:
|
| About Our Rooms | |
|---|---|
| Number Of Rooms | 77 |
| Number Of Ensuite Rooms | 10 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
|---|
| Double Room, Shared Room, Single Room. |
| Room Features |
|---|
| Furnished, Garden View, Step Free Access, Unfurnished. |
| Room Facilities |
|---|
| Alarm, Internet Access, Secure Access, Telephone Point, Wifi. |
| Our Photos |
|---|
| Weekly Fees Start From | Fee |
|---|---|
| Nursing Fees From / Price Per Week | £2,068.00 |
| Funding Types | |
|---|---|
| Local Authority | Highland |
| Region | None specified |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
|
| Dining Styles |
Hot Trolley
Room Service
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
Pass by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
|---|
|
We understand that the people we support have passions and interests that could be difficult to pursue after moving into a care home – but that doesn’t mean we don’t encourage them to try! Some hobbies can define a person, so our Activities Coordinators are dedicated to ensuring that everyone we support is able to do what makes them happy to the best of their abilities. Social events are organised with individual tastes in mind and with the idea that residents have the opportunity to try new and exciting things. |
| Our Photos |
|---|
|
| Activities At Home |
|---|
| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment. |
| Activities Outside Our Home |
|---|
| Garden Centre, Local Tourist Attractions. |
| Our Pets |
|---|
|
We welcome pets by arrangement. |
| Can You Bring Your Pet |
|---|
| Yes |
Scorguie Avenue
Inverness
Highland
IV3 8SD
Regulator: Care Inspectorate - Scotland
Autumna uses the Care Inspectorate's combined grading data which combines information from their new quality framework evaluations and their previous quality inspection methodology. If no recent rating has been awarded, an older rating from a previous inspection will be displayed.
| Category | Rating |
|---|---|
| Overall | Outstanding |
| Wellbeing | Outstanding |
| Care and Support | Outstanding |
| Environment | Outstanding |
| Staff | Outstanding |
| Management | Outstanding |
| Read More | https://www.careinspectorate.scot/find-care/search-for-care/care-services/CS2007142927/ |
| Report Published | 6th November 2024 |
| Registration Date | 31st January 2007 |
| Transport |
|---|
| Bus Stop nearby, Car Park. |
| Places of Worship |
|---|
| Methodist Church. |
| Nearby Services |
|---|
| Church, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Highview Care Home
The UK's largest & most detailed directory of elderly care and retirement living options
10,272
Care Homes
11,435
Home Care Services
1,684
Live-in Care Services
1,731
Retirement Living Developments
Autumna is the UK's largest and most comprehensive later-life living & elderly care directory. Our detailed search facility and team of expert advisors can help you find the best care homes, nursing homes, retirement homes, retirement villages, home care, and live-in care services for you or your loved one's needs. Our website is free to use, we are proudly independent, and we never take referral fees.
